The University of Windsor has moved to an “essential service only” model. Learn More.

Information for Students

The University is currently operating in "essential services" mode. This means most buildings will be closed. What follows are various student services and how you can access them while we are operating in this way. Information and updates will be posted to the respective websites as it becomes available.


Winter 2020 Final Exams

Alternatives to in-person examinations are being implemented: students will not be required to be on campus to complete Winter 2020 final exams


 

Campus Food Pantry 

Campus Food Pantry will remain open and continue to support all students. Located 2nd-floor CAW in room 233 between 10 am - 4 pm (weekdays only). Visit uwsa.ca/uwsa-services/campus-food-pantry/ for more details. 


Universal Bus Pass (UPass) 

Transit Windsor has issued a temporary suspension of Transit Windsor services starting at the end of normal operating hours on Sunday, March 29th, 2020 until at least Monday, April 13th, 2020. This is a precautionary measure to safeguard riders and operators and to contribute to the city’s effort of lowering the risk of community infection within the City of Windsor.

More information can be found on the city's website.

Office of the Registrar

The Office of the Registrar is closed to walk-in traffic. Please see below for timely updates and submit inquiries through ask.UWindsor.ca as phone communications may be unreliable.

Revised Grading Regulations for Winter 2020 Courses

A repository of frequently asked questions and answers has been created for the Revised Grading Regulations UWindsor announced for Winter 2020 courses on March 27. Please read these FAQs for help understanding these temporary regulations. 

Winter 2020 VW Deadline

The voluntary withdrawal date has been extended until April 3, 2020, at 11:59 p.m. for eligible courses, which do not include courses in Law or courses that have already been completed. You can withdraw through UWinsite Student, as you would normally do. If you have any questions on how to drop your course, please read this ask.UWindsor article

Intersession/Summer 2020 

UPDATED MARCH 30: Intersession/Summer 2020 dates and registration information are now available. Students can start planning their courses and adding them to their shopping cart in UWinsite Student on Mon April 6. Registration will open by appointment time on Wed April 8. Classes start (for the most part) on Tues May 19. Please visit the Office of the Registrar's website for full details. 

Transcripts

The Office of the Registrar continues to process transcript requests ordered online through UWinsite Student with the limitation that transcripts will only be distributed by email. We ask that you please allow for additional response time and know that we are working as hard as we can to help. To learn how to order a transcript through UWinsite Student, read this ask.UWindsor article

Any questions regarding previously purchased transcripts can be sent to TRANSCRIPTS@uwindsor.ca. We will make every effort to send previously purchased transcripts indicating "Pick-up in Registrar" or "Send to Address Provided" out via email.

Visa Grad Letters

Students requiring a Visa Grad Letter are to email TRANSCRIPTS@uwindsor.ca AFTER purchasing their transcripts to request this additional document. Please include Student ID Number in the subject line of each communication.


Student Health Services

Student Health Services is following the Ministry of Health Guidelines to reduce the risk of COVID-19 and will be conducting appointments via telephone. Any further change of service will be noted on the Student Health Services website.


Student Counselling Services

Effective March 23, the Student Counselling Centre (SCC) will be conducting appointments through an online video service or through the phone. If you are looking to access counselling for the first time, email scc@uwindsor.ca.


International Student Centre

The International Student Centre will close at 4:30PM on Tuesday, March 17, 2020 and will not reopen until further notice. As a result, you can access services in alternative ways until further notice.

The International Student Centre will continue to monitor the following mailboxes:

Many resources are also available through ISC’s Blackboard site.


Academic Advising

Academic Advising is still available, and remote appointments can be made via My Success. Alternatively, you can email your advising questions to advising@uwindsor.ca.


Writing Support Desk

The Writing Support Desk has moved all services to online only until further notice.


Residence Services

Residence Services will operate as normal.  As developments are changing by the day, Residence Services will be sure to keep students informed.


Student Accessibility Services

Advisors from Student Accessibility Services will continue to support students through email. Should you have any difficulties in connecting with your Advisor while the University is in essential services mode, please email: sas@uwindsor.ca.


Food Services

Effective Monday, March 23, Food Services will shut down all campus restaurants and coffee shops with the exception of the Club (formerly the faculty club) in Vanier Hall.

The restaurant will offer a take-out service seven days a week:

  • breakfast from 9 to 11 a.m.
  • lunch from 11 a.m. to 1 p.m.
  • dinner from 4 to 7 p.m. 

At this time only debit or UwinCARD will be accepted as payment.

For updates on the daily hours of business please check the food services website.


Career Development and Experiential Learning

Career advisors are offering phone/web appointments and online recordings of scheduled workshops. As you normally would, you can book appointments and register for workshops via mySuccess.

You can also email your career exploration and job search questions to careerservices@uwindsor.ca and one of the advisors will reply to you.

Students participating in the Ignite Work Study or VIP-Community Service Learning programs should continue to communicate with coordinators at ignite@uwindsor.ca and vip@uwindsor.ca respectively.


Co-operative Education & Workplace Partnerships

Co-operative Education & Workplace Partnerships' primary location in Lambton Hall is closed to staff, students and employer partners. All services will continue remotely via phone, email and on-line until further notice.

For information on how COVID-19 is impacting co-op work terms and interviews, please read Co-operative Education & Workplace Partnerships' frequently asked questions.


Cashier's Office

Effective immediately, the Cashier's Office will be closed to walk-in traffic and telephone inquiries. Cashiers will continue to be available via email at cashiers@uwindsor.ca.


Student Awards & Financial Aid

Effective immediately, Student Awards & Financial Aid will only be accessible via email and on-line appointments. Information and updates will be posted on our website as it becomes available.


Leddy Library

The Leddy Library will be closed as of 4:30PM, Tuesday, March 17th until further notice. The Library will continue to provide services to students, faculty and staff remotely. For updates, please refer to the COVID-19: Library Services During Disruption webpage.


Success and Leadership Centre

  • SSLC hiring practices for Head Start student staff, LEAD, and Faculty Leaders are proceeding, but the selection process may change.
  • Bounce Back will discontinue its in-person sessions but will provide its participating students with some electronic supports.
  • Effective immediately, all Outstanding Scholars will discontinue their research. The University will maintain its funding commitment to these students. If you are an Outstanding Scholar and you have questions, please contact Dr. Du Toit.
  • www.uwindsor.ca/success

Engineering International Support Office

The Engineering International Student Advisor will offer immigration advising to international engineering undergrad/grad students online through the platform Teams. To access Teams, follow the attached instructions. While students are asked to book an appointment through MySuccess under “International Student Advisor – Engineering” the advisor can still be reached anytime Monday – Friday 8:30 am – 4:30 pm through the platform Teams. The advisor will continue to monitor email regularly at amal@uwindsor.ca


UWindsor Wireless Network Coverage

Certain campus locations (currently the CAW Student Centre and Vanier Hall) remain open on a restricted basis and continue to have wireless connectivity available. Students may also be able to access some degree of wireless connectivity in outdoor locations.

Further questions regarding campus wireless internet connectivity can be directed to IT Services by asking a questionopening a support request, or by phone at 519-253-3000 ext 4440 during University business hours (8:30 a.m. – 4:30 p.m.,  Monday – Friday).


Additional Resource Material & Information

10 Tips for Coping with Self-Isolation (PDF)

Accessing keep.meSAFE Outside of US or Canada (PDF)

COVID-19 Student Newsletter (PDF)