Maintenance of Information Technology systems will result in outages to some services in the early-morning hours from April 27 to May 4. IT Services selected this period as a time of reduced student activity to minimize the impact of service outages.

IT Services will use daily service windows, 6 to 8 a.m., to perform maintenance and make required system configuration changes. The maintenance activities and affected systems will be announced via the IT Services HotNews feed — and, if needed, targeted email messages to affected parties.

All services will be fully available each day by 8 a.m. unless specifically noted; however, some users may need to reboot their workstations if they have any persistent connections to services such as Novell.

Here is a list of currently planned maintenance activities, along with the buildings and users affected:

• April 27, wireless security upgrades, Welcome Centre
• April 30, network upgrades, Medical Education Building
• April 30, wireless network upgrades, Welcome Centre
• May 1, network upgrades, Chrysler Hall
• May 1 (until noon), Blackboard upgrades, cross-campus
• May 2 (all day), Raiser’s Edge upgrades, various
• May 2 and 3, network upgrades, Essex Hall
• May 3, network upgrades, cross-campus
• May 4, network upgrades, Leddy Library
• May 4, campus firewall security upgrades, cross-campus

Anyone who has a special event scheduled during this break requiring the affected services to be operational before 8 a.m. must contact the ServiceDesk at 519-253-3000, ext. 4440, so that IT Services can conduct maintenance activity around the event.