Hands-on learning labs for faculty and staff transitioning to UWinsite Student, the University’s new student information platform, are being offered during the next few weeks.
The learning labs are part of post-go-live support for the campus community. They are intended to provide an opportunity for faculty and staff to ask questions or get assistance with tasks in-person. The learning labs are come-and-go sessions open to all faculty and staff members who use UWinsite Student. The current learning lab schedule is posted here.
Assistance at the learning labs will largely be provided by members of the UWinsite Student Brigade. The Brigade is made up of University of Windsor students who assisted with the delivery of training for UWinsite Student.
“We have been working hard to learn the new student information platform so we can assist all users,” says Sonia George, a UWinsite Student Brigade member. “Our goal is to help users successfully complete common tasks in the system. If we are unable to assist a user, we will submit a help ticket on their behalf.”
Users can also reach a Brigade member by phone or email from 8:30 a.m. to 4:30 p.m. during University business days. They can be contacted at 519-253-3000, ext. 5385, or email@example.com.
The team also encourages faculty and staff users to reach out to colleagues in their area who are familiar with UWinsite Student.
In addition, self-guided learning materials, including videos and how-to guides, are available at www.uwindsor.ca/uwinsitestudent. Additional resources will continue to be developed as needed.
Email any questions to firstname.lastname@example.org.