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Frequently Asked Questions

General Questions

Call 911 to get an immediate response. For follow-up action, call Campus Community Police at Extension 4444.

Yes. You can book a short-term stay at the Canterbury College. Phone Extension 4948.

401 Sunset Avenue, Windsor, ON N9B 3P4

Please consult the Distribution Services website or phone Extension 2017.

The Council of Ontario Universities operates a daily Inter-University Transit System (IUTS) for all universities in the province. Please note that personal mail and hazardous materials cannot be transported using this service.

While the University no longer prints a physical campus directory, it does maintain an Online Directory. Please direct any questions to the IT Services Helpdesk at Extension 4440.

Please consult the University’s online Campus Support Services directory.

The Custodial Services Department (Housekeeping) periodically schedules offices for cleaning. To make a request, or for further information, phone Extension 2480.

Please review the Finance Department’s Credit Card Programs and Procurement websites for instructions. You can also phone Extension 2081.

Note that conference registrations and/or travel tickets purchased using a corporate travel card can be reimbursed immediately. Expenses charged to your personal credit card cannot be reimbursed until after the event.

Several discounts are available to qualified University employees:

  1. The University’s preferred vendor offers personal computers and peripherals at University volume pricing. Contact the IT Services Helpdesk at Extension 4440.
  2. The bookstore discounts books by 10% (off list price) and offers educational discounts on software. Phone Extension 7018.
  3. Monarch Office Supply Inc. offers University discount pricing on home and office supplies. Contact Purchasing at Extension 2081 for details.
  4. Campus Pharmacy waives co-pay fees and administers a 10% discount for faculty and staff. Phone Extension 3644 to reach the Pharmacy.
  5. Faculty are entitled to Canadian Association of University Business Officers rates on hotels and rental cars.

Please consult Food Services’ list of locations on campus. For more information, phone Extension 7016.

Call WalkSafe at Extension 3504. If there is no response, call Campus Community Police at Extension 1234.

Simply dial 9 then the area code and number you wish to reach.

For any other inquiry related to your phone, refer to the “Telecommunications” section of the IT Services Knowledge Base website. You can also contact the Helpdesk at Extension 4440.

First, request departmental approval to submit a repair request. Once approved, email repairs@uwindsor.ca or contact Maintenance directly at Extension 2850.

 

Personal Care Questions

Absolutely. Call the Campus Recreation Office at Extension 2456 for details and to procure an application form. For further information, refer to Campus Recreation’s Facilities website.

Complete and submit the Authorization Agreement for Direct Deposit. To contact Payroll with any questions, phone Extension 2138.

Contact Human Resources at Extension 2049 to make any changes to your benefits or personnel file.

Payments start the first of the month following your start date or following the end of your probationary period, if applicable. Phone Human Resources at Extension 2049 if you have any questions.

 

RTP Questions

First, contact your Department Head for specific information relevant to your situation. He or she will supply you with the relevant departmental criteria and notify you of upcoming RTP milestones and processes.

Next, consult the RTP section of this website [Link forthcoming] for further information and frequently asked questions

 

Research Support Questions

Your contact regarding this matter is the Contract/Technology Transfer Manager, whom you can reach at Extension 3922.

Contact the Chair of the Animal Care Committee (Extension 2715) or the Animal Care Coordinator (Extension 3948). For more information, consult the Animal Care Committee website.

External awards and fellowships from a number of granting agencies are available for researchers who excel in their fields.

The Office of Research and Innovation Services also administers several internal award programs.

For further information on this topic, you can contact directly your Research Funding Officer. If you are in the Social Sciences, Humanities, or Health Sciences, phone Extension 3953. If you are in the Natural Sciences or Engineering, phone Extension 3918. If you are in Institutional Projects or Communications, phone Extension 3916.

The Business Development and Research Commercialization Officer (Extension 3926) and/or the Research Commercialization Associate (Extension 3914) can assist you with this matter. You may also wish to consult the Technology Transfer website.

Your primary contact for this matter is the Chair of the Research Ethics Board. This University employee undertakes ethics review of all research involving human subjects, funded or unfunded, including that conducted by faculty, graduate students, and/or administration. Research conducted on the University’s students, faculty, and staff by outside agents also falls within the REB’s purview. Phone Extension 4090 to reach the Research Ethics Chair or Extension 3948 for the Research Ethics Coordinator.

Consult the University’s Campus Directory and select “By Expertise” on the left-hand menu.

To add your expertise, use your UWinID and password to log in at https://apps.uwindsor.ca/uwincpb/jsp/login.jsp.

The University’s Directory of Expertise is maintained by Public Affairs and Communication, which you can reach at Extension 3238.

Your primary contact is the University’s Research Funding Officer assigned to your discipline.

  1. If you work in the Social Sciences, Humanities, or Health Research (Tri-Council - SSHRC, CIHR; NIH), phone Extension 3953.
  2. If you work in Science and Engineering (Tri-Council – NSERC), phone Extension 3918.
  3. If you work in Institutional Projects and Communications (CFI, ORF, ERA, special large projects, multi-institutional agreements), phone Extension 3916.
  4. If you work in Institutional Programs (CRC) and Internal Programs, phone Extension 3919.

Consult the Office of Research and Innovation Services Funding Deadlines webpage, or contact the Office directly at Extension 3919.

Contact the Research Facilitator/Administrative Assistant in the Office of Research and Innovation Services at Extension 3919.

Contact the Office of Research and Innovation Contract/Technology Transfer Manager at Extension 3922. You may also wish to consult the ORIS Intellectual Property webpage or the Collective Agreement.

Consult the ORIS Administered Internal Programs webpage or phone the Office of Research and Innovation Services at Extension 3919 with any specific questions.

Read the Statement on Research Personnel Policy or contact the office of the Vice-President, Research and Innovation at Extension 3925.

You can read or download recent ORIS Annual Reports online. Your contact, should you have any questions, is the Research Facilitator/Administrative Assistant (Extension 3919).

Refer to the VP, Research and Innovation’s Research Chairs website or phone the Office of Research and Innovation Services at Extension 3919.

You may phone the Research Accountant at Extension 2129.

The 2016 University of Windsor Research Guide is now available for download. Please consult the ORIS website or contact the Research Facilitator/Administrative Assistant (Extension 3919) to ensure that you have the most up-to-date version.

The ORIS Research Policies webpage links to a number of University policies on research. For further information, contact the Research Facilitator/Administrative Assistant (Extension 3919).

The Office of Research and Innovation Services periodically conducts workshops and special events, which are listed online. For further information, contact the Research Facilitator/Administrative Assistant (Extension 3919).

  • Vice-President, Research and Innovation (VPRI): Extension 3925
  • Executive Assistant to the Vice-President, Research and Innovation: Extension 3925
  • Secretary to Vice-President, Research and Innovation: Extension 3925
  • Director, Office of Research and Innovation Services (ORIS): Extension 3987
  • Research Facilitator/Adm. Assistant: Extension 3919

Teaching Support Questions

Contact the Office of the Registrar at Extension 3330.

Instructors can access class lists via the Faculty/Staff SIS. Refer to the Registrar’s “Class Lists” webpage for further instructions. You may need to obtain SIS access if you do not have it already. Your direct contact for this matter is David Wilbur (Extension 3319).

Please refer to this website’s dedicated BlackBoard Learn page. You can also review the University’s Transition to BlackBoard Learn website. Your direct contact is the Centre for Teaching and Learning (Extension 3050).

You can view the undergraduate calendar and graduate calendar online. These are the official calendars. You may also want to refer to this website’s Academic Calendars page.

The IT Services Classroom has PCs available for classes and labs. Requests for use should be directed to the IT Services HelpDesk (Extension 4440).

To book the Rose, Oak, Ambassador or Centennial Rooms or the McPherson or Katzman Lounges, contact Catering Services (Extension 3276). To book a meeting room within a departmental facility, contact the relevant departmental office.

The Centre for Teaching and Learning offers many programs and resources to help you improve your teaching. To contact the CTL by phone, dial Extension 3090. You may else find this website’s Teaching Development section useful.

Use the CTL Registration website to browse and sign up for CTL workshops, events,courses, and programs.

Blackboard’s “Create Content in a Course Area” webpage includes information about using the Blackboard Learn syllabus builder. You may also find the University’s Blackboard Help Wiki useful. Please see the CTL’s Syllabus Design page for links to University policies and bylaws regarding syllabi. If you have a specific question about syllabus design, please phone the CTL at Extension 3050.

It is your responsibility to read and understand the Senate Bylaws and Senate Policies. If you require clarification, please contact directly the University Secretariat at Extension 3347.

The following Bylaws are particularly significant for instructors:

  • Bylaw 31: Academic Integrity
  • Bylaw 32: Procedural Irregularities and Discrimination Regarding Academic Instruction, Evaluation and Appeals
  • Bylaw 33: Student Rights and Freedoms
  • Bylaw 51: Academic Evaluation Procedures

You should also familiarize yourself with the Collective Agreement between the Faculty Association and the University, particularly Sections 5 and 14.

 

Technical Support Questions

A/V equipment is assigned by Media and Educational Technologies group. To place an order, please sign in to the online order form with your UWinID and password. For direct assistance, dial Extension 3044.

Call Extension 3051 to speak to an IT Services Technician.

Contact the IT Services HelpDesk. You may phone Extension 4440, use the online web service, send an email, or walk in.

Contact the Financial Systems Supervisor (Extension 2140) to receive credentials and instructions.

Information on remote connectivity is available from the IT Services HelpDesk (Extension 4440) or the IT Services website. If you wish, IT Services will set up your personal computer for you. A fee applies.

Contact the IT Services HelpDesk. You may phone Extension 4440, use the online web service, send an email, or walk in.

Contact the IT Services HelpDesk. You may phone Extension 4440, use the online web service, send an email, or walk in.

Contact the IT Services HelpDesk. You may phone Extension 4440, use the online web service, send an email, or walk in.

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Note: This site is a living document, the goal of which is to improve, in some small way, the working lives of University of Windsor faculty. We are eager to collaborate with the campus community to better this service over time. If you can identify any knowledge gaps, missing resources, or outdated or erroneous information on this site, please contact Iva Gentcheva, Executive Assistant to the Provost and Vice-President, Academic, without hesitation.