When I Arrive

Sign at Sunset Avenue

Soft Landing Program for New International Arrivals

Congratuations on your acceptance to the University of Windsor! To make your arrival as easy as possible, we have a program called "Soft Landing" for new international students. To ensure that your arrival is as simple as possible, please follow the steps below:

Step 1: Determine how you will arrive in Windsor

There are a number of different options to arrive in Windsor:

From Toronto Pearson Airport: Air Canada provides connecting flights to Windsor International Airport. You may also take the Robert Q Airbus from Toronto-Pearson to Windsor. Please be aware that it takes approximately 4-5 hours to drive from Toronto to Windsor.

If you arrive through Toronto Pearson International Airport in the morning between August 15 and September 8, please visit the Student Welcome Booth after you pass through Security and Immigration. The staff at the booth will be able to provide you with information about Canada’s largest city and directions for your next stop whether that be sightseeing in the Toronto region or your connection to Windsor.

From Downtown Toronto: Regular bus and train service from downtown Toronto is provided by Greyhound Bus Lines and ViaRail. Please be aware that it takes approximately 4-5 hours to get to Windsor from Toronto.

Billy Bishop Toronto City Airport: Billy Bishop Toronto City Airport, known by locals as Toronto Island Airport, is located in downtown Toronto. Porter Airlines provides daily service from Toronto to Windsor. Note that this option is not advised unless you will be staying in downtown Toronto prior to your arrival in Windsor.

Other Ports of Entry: Other major ports of entry in Canada include Vancouver and Montreal. Major Airlines in Canada include Air CanadaWestjet, and Porter Airlines. Please check the flight schedules to find the most convenient option for you to connect to Windsor.

Step 2: Complete our soft-landing arrival form online by following the link below

Soft Landing Arrival Form

(if you are an Exchange Student please do not use this form. Use the form on the Exchange website).

Step 3: Find initial accommodation in Windsor

If you have filled out the soft landing arrival form and arrive in Windsor outside of the university’s regular business hours (Monday-Friday 8:30AM-4:30PM) and require accommodation for the first night, you are entitled to your first night free at the Sunbridge Hotel and Conference Centre. Any additional nights of accommodation must be paid at your own expense.  (If the hotel is booked for any of the nights you require, please email isc@uwindsor.ca for alternate options)

** note you will have to take a taxi from the airport to the hotel at your own expense.


  • Rooms are double occupancy and will be assigned by the staff of the hotel.
  • You may request a single room and pay an additional charge.
  • You may extend your stay with the hotel at the University of Windsor negotiated rate.

The hotel is situated on the city’s main street, Ouellette Avenue, with plenty of restaurants nearby and only a short walk to our riverfront parks.

Sunbridge Hotel and Conference Centre - Address:
430 Oullette Avenue
Windsor, ON N9A 1B2
B (519) 256-4656
T (877) 256-4656
F (519) 256-9745

Sunbridge Hotel and Conference Centre - Downtown Windsor

Step 4: If you plan on staying in residence, please review the following information:

For NEW Students:  

(If you are an EXCHANGE STUDENT please do not use this form. Use the form on the Exchange website).

If you plan on staying off campus, please visit the Off-Campus Housing Information page.

If you have questions or problems pertaining to your arrival, please send an email to newintl@uwindsor.ca

If you have any other questions or concerns, please feel free to email the staff at the International Student Centre (isc@uwindsor.ca).

Important Dates

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