IT Services uses a weekly maintenance window to perform application, server and network maintenance. This window occurs every Thursday between 6:00am and 8:00am.
During this time, IT Services will perform routine maintenance such as applying operating system patches or restarting systems. Users can expect that some services will be unavailable for short periods without advance notice during this window.
This window is also used for applying configuration changes or updates to the network or applications. If a change such as this is planned, IT Services will typically provide a notice via HotNews or other means as appropriate. These notices will provide detail on the length of the service interruption and the expected impact to our customers.
If you experience problems with the network, applications or services after 8:00am on Thursdays, please open a support ticket at https://www.uwindsor.ca/itshelp or by calling the IT ServiceDesk at ext. 4440.