Telephone System Maintenance Planned for Saturday, November 18 - completed

Revision 2:  As of 10:50 am, the Telephone system is completely operational.  Anyone having phone issues should contact the IT Service Desk at 519-253-3000, ext. 4440, or via service request at

IT Services


Revision 1: As of approximately 9:30 am, all telephone functions in all buildings are available except for those downtown (Pitt-Ferry, Freedom Way and Armouries).  Further updates will be provided as they become available.

IT Services



On Saturday, November 18 between  6:00 am to 10:00 am, telephones in some campus buildings will intermittently be taken offline as part of efforts to upgrade the existing phone system.  The scope of work involves replacing current phone related network and firewall equipment with newer, faster and more reliable infrastructure.

Affected buildings will include:  

- Vanier Hall (Residence Offices, CELD Annex)

- CELD (Wyandotte)


- Joyce Entrepreneurship Center

- Welcome Centre

- Pitt-Ferry

- Lebel

- Armouries

- Freedom Way


Any questions or concerns regarding this maintenance should be directed to the IT Service Desk at 519-253-3000, ext. 4440, or via service request at