RESOLVED: Novell server ZETA drives unavailable Feb 08

Update Feb 08 1:00 PM: 

As of 1pm the ZETA server is now running normally. Anyone still experiencing issues should log out and log back into Novell. If after logging in, you still experience any trouble, please contact the IT Service Desk at 519-253-3000 x4440 for assistance

 

Update Feb 08 10:30am: Drives on ZETA are still not available. We have engaged with support to try to diagnose and resolve the issue.

 

The Novell server ZETA's drives (e.g. J:, K: , etc) are unavailable due to a file system problem Thursday February 08 at 8:00am.

When logging in clients will receive an error when mapping drives to ZETA and clients who are already logged in will see no files in the drives.  If clients have files open from those drives, they will receive errors in the program (e.g. in Word or Excel) and their computer may stop responding.

We are working to resolve the problem and will provide updates as information becomes available.