When You Travel

Travelling Outside the 519 Area Code in Canada

When you travel outside the 519 area code, it is a good idea to update your phone routing tables when you reach your destination. You do this by pressing *22803 and selecting 2 from the menu choices. This will assist in finding the shortest route to your phone. When you return home, you should update your device again.

Travelling Outside Canada

When you plan to travel to the United states or Mexico, you should consider turning off your data services to avoid excessive roaming charges. With data services turned on, your BlackBerry will continue connectiong to the BES server to synchronise your e-mail, calendar, etc. even if you do not plan to use these when you are travelling.

Travelling outside North America

There are two options for Telus users who are travelling internationally outside our continent.

• The first is for users to own a World BlackBerry from Telus.
• A second option is to use Roadpost.com.
• If you are having a problem when you are travelling internationally, read our FAQ.