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Network Operations Centre (NOC) - University Computer Centre (UCC)
Network Operations Centre (NOC) - University Computer Centre (UCC)

Benefits of the Program

  • A proactive approach to the prevention of common basic IT issues.
  • More trained staff members with a higher level of technological competency.
  • Improved feedback to IT Services concerning the University's technological requirements.
  • Improved standardization of technology across campus.
  • Improvement in staff and faculty efficiency through the better use of supported software and technology.
  • Technology support tailored to a department's specific requirements.
  • Training with respect to quick resolution of common user issues which would also benefit a department from a time-savings point of view, especially in terms of down-time.