Maintenance of information technology systems will result in outages to some services in the early-morning hours from April 23 to May 5. IT Services selected this period because it is a time of reduced student activity and reduces the impact of service outages.
IT Services will use daily service windows to perform deferred maintenance and make required system configuration changes. The maintenance activities and affected systems will be announced via the IT Services System Status feed — and, if needed, targeted e-mails to affected parties. All services will be fully available each day by 8 a.m.
Critical or broad-reaching system changes are scheduled for the regular Thursday maintenance windows, while minor and less disruptive changes will occur Monday, Tuesday, Wednesday, and Friday. IT Services is aware that there are still some academic activities occurring until Apr 26 and will take care to avoid impact to those events.
Anyone who has a special event scheduled during this break requiring the affected services to be operational before 8 a.m. must contact the ServiceDesk at 519-253-3000, ext. 4440, so that IT Services can conduct maintenance activity around the event.