The University is moving toward simplifying passwords on its multiple systems. Faculty and staff need access to a number of systems, which may include Lotus Notes, Lotus Domino, Novell, arc1, SIS, Finance system, Dial-in, wireless, Spam Filter and VPN. That is a lot of passwords!
To reduce this number, the UWin Account system has been developed to make passwords common on multiple systems. Currently your UWin ID has a common password for arc1, dial-up, wireless, Spam filtering, authenticated Web pages and Domino Web access. Separate passwords are required for other systems for either technical or security reasons.
The HelpDesk provides password support for all University of Windsor clients. It is the first point of contact for routine password requests and aims to provide the quickest possible resolution of all inquiries.
Who Can Use This Service
University of Windsor faculty, staff, students, retirees, affliates of the University of Windsor (Post Docs, Guests) and people who interact with UWindsor IT Services.
Access and Availability
The IT HelpDesk is committed to:
Voicemails left by clients will be responded to in 20 minutes when fully staffed.
Other Service Level Agreement (SLA) ( We will develop these as we go through the services one by one))
Frequently Asked Questions
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