HotNews

Phishing Email

There is a new phishing email going around claiming an account with "office365Lite". Please do not click any links within this message if you receive it and immediately delete the email.

If you have clicked any links within this email, please contact the IT Service Desk at x4440 right away. 

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Blackboard unvailable until 6:30 am on Wednesday August 22

Blackboard is normally unavailable to users between 5:00 am and 6:00 am every weekday morning. On Wednesday, August 22, Blackboard will be unavailable until 6:30 am instead of 6:00 am as we complete some maintenance work on the system. We apologize for any inconvenience.

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Wireless Certificate Update Thursday, August 16

After approximately 8 am on Thursday, August 16, 2018, wireless users (eg. typically cell phones connecting to the wireless WIFI network) may be prompted to confirm to accept a new certificate. Wireless authentication systems will switch to the newly renewed certificate indicating either Thawte or DigiCert depending on the wireless client.

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Email server maintenance Thu Aug 16 6:00-8:00am

IT Services will be performing preventative maintenance to the University's email servers Thursday August 16 6:00am - 8:00am. There is not expected to be any service outages, but there may be some delays in email delivery.

If message delivery still seems to be delayed after 9:00am, please contact the IT Service desk at ext. 4440 or at http://uwindsor.ca/itshelp

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Centralized storage equipment upgrade

An update of the centralized storage equipment is being performed on Aug 23, 2018 from the hours: 05:00 - 08:00. There is no expected outage during the time of the update window.

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Network maintenance Thu Jul 19 6:00-6:30

IT Services will be performing maintenance on the GlobalProtect VPN service Thursday July 19 from 6:00-6:30am. This work may result in existing VPN connections failing and will require users to disconnect and reconnect to the VPN.

If there are problems with the VPN after 8:00am, please contact the ServiceDesk at ext. 4440 or open a ticket at http://www.uwindsor.ca/itshelp

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Network maintenance Thu Jul 19 6:30-8:30

IT Services will be performing maintenance on the wireless network controllers Thursday July 19 from 6:30-8:30am. This work will affect the login page on the uwindsor wireless network and users will be unable to authenticate for approximately 5 minutes while the web server is restarted.

If there are problems with the wireless networks after 8:00am, please contact the IT ServiceDesk at ext. 4440.

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Network maintenance Fri Jul 13 6:00-6:30am

IT Services will be performing network maintenance Friday July 13 from 6:00-6:30am. This activity is not expected to cause a service outage.

If there is a problem, there could be a short 2-3 minute outage while the configuration is reverted. This would affect many campus services such as Blackboard, campus websites and the myUWindsor portal.

If you experience problems after 8:00am, please contact the IT ServiceDesk at ext. 4440.

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Email delivery delays

The University is currently experiencing delays with delivery of new email.  Emails from the Internet or UWinGmail may be delivered an hour or more after they were originally sent.  IT Services are investigating the issue and we are reaching out to our vendor partner for troubleshooting.

Update Jul 10 8:00am: Queued messages were delivered overnight.  This may be a volume-related problem that will re-occur during times of higher message volume.  IT Services will continue to monitor and troubleshoot the performance of the system throughout the day.

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Resolved: Problem with External Mail Delivery

Update July 9 6:45am: the email delivery issue was resolved early this morning and queued messages were delivered overnight. If you are still missing messages you were expecting to receive over the weekend, please contact the ServiceDesk at ext. 4440 or open a ticket at http://uwindsor.ca/itshelp

The University is current experiencing problems with receiving e-mails from outside of Office 365. Our administrators are actively working on the problem. Apologies for any issues this may have caused.

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