HotNews

UWinsite Finance Scheduled Maintenance

The UWinsite Finance System will be updated with our standard quarterly revision beginning Friday, September 21 at 10:00 PM.  We expect the system to be unavailable  until approximately 4:00 PM on Saturday, September 22.  Any delays to this schedule will be communicated as soon as they are known. Thank you in advance for your patience.

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Law Library journals maintenance Sep 10 8:00 - 8:30am

IT Services will be making changes to the proxy system used to access journals and articles in Law Library Tuesday Sept 10 from 8:00 to 8:30am in order to make the system more secure and prepare for network upgrades.  At this time, there may be a brief interruption to journal access and users may be required to authenticate again.

If you experience problems accessing journals after 8:30am, please contact the IT ServiceDesk at ext. 4440 or by creating a ticket at https://www.uwindsor.ca/itshelp

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Web server maintenance Sep 06 5:30-6:00am

IT Services will be making changes the infrastructure used by many of the University's web sites Thursday September 06 between 5:30 and 6:00am.  During this time, most University web sites and applications will be unavailable for up to 5 minutes.

Affected services include www.uwindsor.ca, Blackboard, myUWindsor, UWinsite Student, Bookstore, eCommerce and other web services.  If there are problems, the sites may be unavailable for 10 minutes.

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Resolved: Issues with Outlook and Outlook for Mac

Outlook and Outlook for Mac users may experience problems this afternoon due to an issue with Microsoft's servers.  The symptoms of the issue are that Outlook will pop up a window with a brief error message "Problem."  Various activities in Outlook may trigger this message.

Update Sep 05 4:30pm: Microsoft has resolved the outage and Outlook should now be working normally.

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UWinSite Finance Upgrade this weekend

The Finance department warns users of UWinSite Finance, that the system will be unavailable starting Friday, Aug. 24, 2018 at 10 p.m.  We anticipate maintenance to be completed by Sunday, Aug. 26 at 12 p.m.  Any delays in the upgrade will be announced on the ITS Hot News and the Finance Department website.

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Difficulty with accessing courses in Blackboard on August 23 2018

Update 10:00am: Blackboard was taken offline and restarted around 9:00am, with it returning to service at 10:00am.

IT Services and CTL are aware of errors received by individuals who are attempting to access their courses or organizations on Blackboard.

We are taking steps to resolve the issue and we will update this article when a resolution is found.

We apologize for the inconvenience.

The LMS Team

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Wireless Certificate Update Thursday, August 16

After approximately 8 am on Thursday, August 16, 2018, wireless users (eg. typically cell phones connecting to the wireless WIFI network) may be prompted to confirm to accept a new certificate. Wireless authentication systems will switch to the newly renewed certificate indicating either Thawte or DigiCert depending on the wireless client.

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Email server maintenance Thu Aug 16 6:00-8:00am

IT Services will be performing preventative maintenance to the University's email servers Thursday August 16 6:00am - 8:00am. There is not expected to be any service outages, but there may be some delays in email delivery.

If message delivery still seems to be delayed after 9:00am, please contact the IT Service desk at ext. 4440 or at http://uwindsor.ca/itshelp

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Centralized storage equipment upgrade

An update of the centralized storage equipment is being performed on Aug 23, 2018 from the hours: 05:00 - 08:00. There is no expected outage during the time of the update window.

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Phishing Email

There is a new phishing email going around claiming an account with "office365Lite". Please do not click any links within this message if you receive it and immediately delete the email.

If you have clicked any links within this email, please contact the IT Service Desk at x4440 right away. 

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