HotNews

Telephone System Maintenance Planned for Saturday, November 18 - completed

Revision 2:  As of 10:50 am, the Telephone system is completely operational.  Anyone having phone issues should contact the IT Service Desk at 519-253-3000, ext. 4440, or via service request at http://www.uwindsor.ca/itshelp.

IT Services

 

Revision 1: As of approximately 9:30 am, all telephone functions in all buildings are available except for those downtown (Pitt-Ferry, Freedom Way and Armouries).  Further updates will be provided as they become available.

IT Services

 

 

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ITS Weekly Maintenance Window Thurs 6:00am - 8:00am

IT Services uses a weekly maintenance window to perform application, server and network maintenance.  This window occurs every Thursday between 6:00am and 8:00am.

During this time, IT Services will perform routine maintenance such as applying operating system patches or restarting systems.  Users can expect that some services will be unavailable for short periods without advance notice during this window.

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Network Service Interruption Tuesday December 5

There was a brief campus wide network interuption on Tuesday December 5 at 8:40am.  All services are now available.

Our network administrators are investigating the cause of the service incident.

IT Services

 

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My Success Webpage Service Unavailable Dec 4 - 6, 2017

Please be advised that the mySuccess System will be down from Monday, December 4 up to and including Wednesday December 6, 2017.  The system will be upgraded to include new features to better serve our students and staff. 

This is phase one of two, in preparation for additional modules being added in the New Year. These modules will start tracking experiential data based on the student's career and career advising services during their time on campus.

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Beware Phishing Email Scam Subject: Unread File Uwindsor

We have received spam email impersonating Human Resources Department; within the email is a link which looks like  uwindsor.ca but it is an illegit / compromised website. 

If you have fallen prey and went to this link please change your uwinid password immediately.   To do this Go to http://www.uwindsor.ca/uwinid  Change uwinid password. 

An example of the email is below.  Thank you.  

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Complete: ITS Infrastructure upgrade to disrupt network services Sunday, November 5

Update 9:50am: IT Services has completed this activity succesfully.  All networks, services and applications are now operating normally.

 

Several network services may become unavailable to users during upgrades to IT Services infrastructure on November 5.

IT Services staff will activate new servers and perform maintenance on security systems to accommodate the UWinsite Enterprise Resource Planning system, Sunday from 6 to 10 a.m.

During this period, users may be unable to access:

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Internet Service Disruption Sunday October 15

There was a campus wide internet service disruption on Sunday, October 15 between 6:00pm until 8:20pm. 

The problem originated with our internet service provider.  All services are now available.

IT Services

 

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Internet Access Interruption Planned for Sunday Oct. 15 at 8:00 am

On Sunday, October 15th  at 8 am, access to and from all networks outside of the University is expected to become unavailable for a short time.  If all goes as our upstream providers anticipate, the interruption in access to the Internet and Research networks should only be a few minutes.  Access will be interrupted for all Connecting Windsor-Essex (CW-E) network users while a new network router is activated.

 

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