Novell NetWare outage planned - Saturday, July 22, 2017

In order to improve stability of the Novell environment on campus, both Delta and Gamma servers will undergo software updates on July 22, 2017 between 8:00am and 2:00pm. Novell services will not be available during that time for approximately 4-6 hours.

We apologize for any inconvenience as a result of this outage.


System Maintenance: Jul 22 6:00am-6:00pm

IT Services will be performing system hardware updates Saturday July 22 from 6:00am - 6:00pm. This maintenance is not expected to cause any impact to service. If there is a problem, it could take 3-4 hours for services to be restored while we revert the change and restart systems.


Beware of Phishing Scam posing as Government of Canada

Subject Line:  You have received a fine

We have had users receive an email with the Government of Canada Letterhead.  Identifying a crime please delete this email it is a phishing attempt.  

The email content begins as follows: 

Speed Mulct Notice

According to Section 1 of the Road Traffic Offenders Act 1988. We hereby advise you that it is intended to take proceedings against the driver of car.

Specification of the crime


Renew Wireless Network Certificate, Wed. June 28

To enable securely encrypted connections, the University’s wireless network certificate requires renewal periodically. The certificate will be renewed on Wednesday morning on June 28. Some devices may need to be reconfigured to use the new certificate. If your device cannot connect to eduroam, uwinsecure, or uwinreslife after 2017-6-28, please "Forget" the known network on your device and reconfigure it again upon re-connection. As part of this process, you may be asked to select the new Thawte certificate.


Network Maintenance June 09 6:00-7:00am

IT Services will be making network changes Friday June 09 from 06:00 - 07:00am in order to enable new functionality. These changes are not expected to cause any impact to service.


Passport Maintenance

IT Services will be performing preventative maintenance on our passport router Wednesday, May 31 from 7:00-7:30am. Network connectivity to some buildings and services will be unavailable during this time.

If you have any network problems after 7:30am, please contact the IT ServiceDesk at


Ransomware Alert

IT Services urging campus to be lookout for suspicious emails

IT Services is advising the campus community to be extra cautious and not open any emails or attachments that are unexpected, unfamiliar or suspicious in nature.  If you receive such a message, please delete it and open a ticket with the ServiceDesk by visiting