Revision 2: As of 10:50 am, the Telephone system is completely operational. Anyone having phone issues should contact the IT Service Desk at 519-253-3000, ext. 4440, or via service request at http://www.uwindsor.ca/itshelp.
Revision 1: As of approximately 9:30 am, all telephone functions in all buildings are available except for those downtown (Pitt-Ferry, Freedom Way and Armouries). Further updates will be provided as they become available.
— Published on Nov 18th, 2017
IT Services uses a weekly maintenance window to perform application, server and network maintenance. This window occurs every Thursday between 6:00am and 8:00am.
During this time, IT Services will perform routine maintenance such as applying operating system patches or restarting systems. Users can expect that some services will be unavailable for short periods without advance notice during this window.
— Published on Oct 24th, 2017
There was a brief campus wide network interuption on Tuesday December 5 at 8:40am. All services are now available.
Our network administrators are investigating the cause of the service incident.
— Published on Dec 5th, 2017
Please be advised that the mySuccess System will be down from Monday, December 4 up to and including Wednesday December 6, 2017. The system will be upgraded to include new features to better serve our students and staff.
This is phase one of two, in preparation for additional modules being added in the New Year. These modules will start tracking experiential data based on the student's career and career advising services during their time on campus.
— Published on Nov 28th, 2017
We have received spam email impersonating Human Resources Department; within the email is a link which looks like uwindsor.ca but it is an illegit / compromised website.
If you have fallen prey and went to this link please change your uwinid password immediately. To do this Go to http://www.uwindsor.ca/uwinid Change uwinid password.
An example of the email is below. Thank you.
— Published on Nov 23rd, 2017
Microsoft restored our web access to Office365 for University Staff. The Microsoft Outlook mail client remained fully operational through this problem. . Message up to date and reflecting that all Mail Services are fully operational.
— Published on Nov 8th, 2017
IT Services has restored this service. This problem affected the access of SIS (Student Information System) and FIS (Financial Information System) programs. Restored same day within 30 minutes; IT apologizes for any inconvenience you are experiencing and are working to restore as soon as possible.
— Published on Nov 9th, 2017
Update 9:50am: IT Services has completed this activity succesfully. All networks, services and applications are now operating normally.
Several network services may become unavailable to users during upgrades to IT Services infrastructure on November 5.
IT Services staff will activate new servers and perform maintenance on security systems to accommodate the UWinsite Enterprise Resource Planning system, Sunday from 6 to 10 a.m.
During this period, users may be unable to access:
— Published on Nov 5th, 2017
There was a campus wide internet service disruption on Sunday, October 15 between 6:00pm until 8:20pm.
The problem originated with our internet service provider. All services are now available.
— Published on Oct 15th, 2017
On Sunday, October 15th at 8 am, access to and from all networks outside of the University is expected to become unavailable for a short time. If all goes as our upstream providers anticipate, the interruption in access to the Internet and Research networks should only be a few minutes. Access will be interrupted for all Connecting Windsor-Essex (CW-E) network users while a new network router is activated.
— Published on Oct 11th, 2017