Staff to extend support for IT systems during holiday break

Keyboard with button labeled support

Information Technology Services staff will extend support into the upcoming holiday break, continuing to monitor enterprise systems remotely through the entire break and adding part-time shifts to address any priority concerns.

Dec. 27, 28, and 31, select staff from Operations and the Service Desk will attend to physically monitor systems and resolve any priority items. Full service will resume on Jan. 2.

“With so many new systems coming online recently, IT Services felt it was necessary to provided additional support to faculty and staff who may need to work with the system during the holiday break,” says assistant director Marcin Pulcer.

He reminds clients that the best way to receive service during the break is to log a service request or problem on