Please view the brochures below on various Accessible Customer Service topics:
Please note that you can view the brochures by either clicking on the brochure image or by clicking the link beneath the image.
Follow this link to view the Introduction to Accessible Customer Service Brochure
Follow this link to view the Respectful Customer Service Brochure
Follow this link to view the Respectful Language & Images Brochure
Follow this link to view the Serving Customers with Vision or Hearing Impairments Brochure
