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Customer Service Training

Please read the information below carefully prior to making a selection.

 

Faculty, Staff and Student Employees Training
This accessible customer training module is to be completed by all faculty, staff, student employees and volunteers. There are 3 learning modules and a quiz, which takes approximately 90 minutes to complete.
This module may be completed in increments.
 

Accessible Customer Service Training & Quiz

Alternate Format:
Accessible Customer Service Training Module Only (Html version)
Only recommended for those who use a screen reader.
Final quiz accessibe only through OHREA
For quiz, please call ext. 3400 or email ohrea@uwindsor.ca

Other Government Accessibility Training Resources

GA/TA's Accessibility Training
This alternative learning version is only valid on a pre-approved basis. The employee must meet both of the following criteria: fewer than a total of 5 hours employment in a semester and no direct contact with students or the public.

Accessible Customer Service Training Handbook
Accessble Customer Service Training Handbook - Large Print

Accessible Customer Service Learning Brochures

Customer Service Learning Quiz