Customer Service Training

Please read the information below carefully prior to making a selection.

Faculty, Staff and Student Employees Training
This accessible customer training module is to be completed by all faculty, staff, student employees and volunteers. There are 3 learning modules and a quiz, which takes approximately 90 minutes to complete.
This module may be completed in increments.
 

Accessible Customer Service Training & Quiz

Accessible Customer Service Training Module Only (Html version)
Only recommended for those who use a screen reader.
Please contact Denise at ext. 2056 to access the quiz.

GA's and TA's Learning
This alternative learning version is only valid on a pre-approved basis. The employee must meet both of the following criteria: fewer than a total of 5 hours employment in a semester and no direct contact with students or the public.

Accessible Customer Service Training Booklet
(coming soon)

Accessible Customer Service Learning Brochures

Customer Service Learning Quiz