Accessible Customer Service Brochures [1]
Please view the brochures below on various Accessible Customer Service topics:
Please note that you can view the brochures by either clicking on the brochure image or by clicking the link beneath the image.
[2]
Follow this link to view the Introduction to Accessible Customer Service Brochure [3]
[4]
Follow this link to view the Respectful Customer Service Brochure [5]
[6]
Follow this link to view the Respectful Language & Images Brochure [7]
[8]
Follow this link to view the Serving Customers with Disabilities that Affect Mobility or Speech Brochure [9]
[10]
Follow this link to view the Serving Customers with Vision or Hearing Impairments Brochure [11]
[12]
Follow this link to view the Serving Customers with Intellectual or Developmental, Learning or Mental Health Disabilities Brochure [13]