Accessible * Confidential * Impartial * Independent
The University of Windsor has a new resource for students that do not know where else to turn when they have a question or concern regarding any issues that have occurred at the University.
The Office of the Student Ombudsperson is an accessible, confidential, impartial and independent office that is free to any part-time, undergraduate or graduate student.
You may come to the office to discuss any academic or non-academic concerns, including but not limited to, progression issues, supervisory conflicts, and grade disputes.
The office is jointly funded by the Graduate Students Society, the Organization of Part-time University Students and the University of Windsor Student Alliance.
The Student Ombudsperson will discuss your concern with you, advise you of what your rights and responsibilities are as a University of Windsor student, and prepare you for the next steps by providing you with options of a fair and equitable informal resolution. They will review appeal letters and notes for discussions with persons in authority. If the Student Ombudsperson cannot assist you, they will refer you to an office that can. The Student Ombudsperson can also mediate, facilitate or investigate a situation and make recommendations with respect to university policy, regulations or procedures, if appropriate.
It is important to know that the Student Ombudsperson is neither an advocate for the student nor an apologist for the University.
In short, the Office of the Student Ombudsperson is an advocate for fairness for all concerned on the University of Windsor campus.