Performance and productivity and efficiency are going to be key buzzwords for some time to come. The challenge will be to move through changes needed in an orderly way, and in a way that keeps people motivated and inspired.
The move to outsource some custodial staff resonated deeply across the institution, and was an example of the consequences when existing business practices no longer are sustainable for the kind of service needed and expected. Many of the issues related to performance will have to be addressed through collective bargaining, including a moderation of wage and salary increases and more flexible work.
The more constrained tuition framework, unlikelihood of incremental government investment, upward enrolment trends, and evolving expectations associated with technology and new ways of learning and doing research will all conspire to make performance matters a priority not only for the coming year but for the foreseeable future.
- Continue to do all we can to recognize and celebrate the achievements and successes of faculty and staff. This will remain an essential part of retaining the sense of community and everyone contributing to the University’s transformation.
- Continue efforts to support the senior administration team. They are all working under similar constraints, with little flexibility to engage more staff when needed, compensation freezes, and difficult decisions to face. I am very proud of the team that is in place. They are a great strength for the University.
- Working with the Provost and Vice-President, Academic, ensure that there is on-going dialogue about how courses are delivered, and position us for collective bargaining with faculty in 2014 in ways that will let us seek outcomes in bargaining that reflect the realities we live with. With reduced revenue projections, the next round of faculty collective bargaining will be an important time for the institution.
- Continue to try to meet regularly with union executives with the purpose of ensuring that there is good dialogue about the challenges and opportunities we face. This may prove to be too difficult because of the pressures that are expected at the collective bargaining table.