Susan Gottheil - Biography
Susan Gottheil is Vice-Provost (Students) at the University of Manitoba in Winnipeg. She has over 28 years of leadership experience in the Canadian post-secondary sector helping institutions to promote and expand academic programs, increase student recruitment and retention, enhance learning and development, improve student and academic support services, and promote collaborative partnerships.
With an undergraduate degree from McGill University and an MA in Women’s History, Susan began her career at Vanier College Cegep in Montreal where she spent 9 years teaching before moving into senior administrative positions at Carleton University. In 2006 Susan moved to western Canada to help Mount Royal transition from a college to a university and roll out new undergraduate degree programs. Susan’s background and experience cover a number of key areas including enrolment management, strategic planning, student and academic services, integrated marketing and communications, and employment and educational equity. Susan now serves as Vice-Provost (Students) at the University of Manitoba where whe is involved in SEM planning and working with colleagues across the campus to enhance the student experience.
Known for having a warm, energetic and out-going personality, Susan is motivated by new challenges. She has inspired, managed and led cross-functional staff and faculty teams to dramatically increase student enrolment and retention, improve student service delivery and student support programs, and enhance student success at all the institutions she has worked with.
Over the past few years Susan has collaborated with Clayton Smith on the emergence and implementation of enrolment management in Canada. They have presented workshops at a number of professional conferences in the U.S. and across Canada, published articles, and organized the annual Canadian Enrolment Management Summits.
Susan has helped a number of Canadian institutions develop strategic enrolment plans in her role as a Senior Consultant with AACRAO Consulting.
Recent Publications:
Smith, C. and S. Gottheil, Increasing Accessibility: Lessons Learned in Retaining Special Population Students in Canada, College & University, 86(4) 47-52, 2011.
Gottheil, S. and C. Smith, SEM in Canada: Promoting Student and Institutional Success in Canadian Colleges and Universities. Washington, DC: American Association of Collegiate Registrars and Admission Officers.
Smith, C. and S. Gottheil, Increasing Accessibility: Lessons Learned in Retaining Special Population Students in Canada, Communique 11(1), 15-17.
Smith, C. and S. Gottheil, SEM in Canada: A Unique Approach. An AACRAO Consulting White Paper [On-line]. Washington, DC: American Association of Collegiate Registrars and Admissions Officers, 2009.
Smith, C. and S. Gottheil, Enrollment or Enrolment: Strategic Enrolment Management in the United States and Canada, College and University 84(2),28-38[On-line], 2008.
Smith, C. and S. Gottheil, Enrollment or Enrolment: The Emergence of SEM in Canada, SEM Source [On-line}, 2006.
Recent Presentations:
Smith, C. and S. Gottheil, Building Institutional Capacity to Enhance Student Persistence. Presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), San Diego, CA, [On-line], 2011.
Smith, C. and S. Gottheil, Building Institutional Capacity to Enhance Student Persistence. Presented at the Canadian SEM Summit, Quebec City PQ, [On-line], 2011.
Smith, C. and S. Gottheil, Strategic Enrolment Management in Canada: A Framework for Success. Presented at the Bi-Annual Meeting & Conference, Association of Registrars of Universities & Colleges of Canada [On-line], 2010.
Smith, C. and S. Gottheil, Putting the Planning into SEM: Developing a SEM Plan. Presented at the Canadian SEM Summit, Halfax, NS, [On-line], 2010
Smith, C. and S. Gottheil, Putting SEM Planning into SEM: Where Do You Start? Presented at the Bi-Annual Meeting & Conference, Association of Registrars of Universities & Colleges of Canada [On-line], 2010.
Smith, C. and S. Gottheil, Student Engagement in Canada. Presented at the Canadian SEM Summit, Halifax, NS, [On-line], 2010
Smith, C. and S. Gottheil, Increasing Accessibilities: Lessons Learned in Retaining Special Population Students in Canada. Presented at the Annual Meeting and Conference of the American Association of Collegiate Registrars and Admissions Officers, New Orleans, LA, [On-line], 2010.
Smith, C. and S. Gottheil, Student Engagement in Canada. Presented at the Annual Strategic Enrollment management Conference (American Association of Collegiate Registrars and Admissions Officers), Dallas, TX, [On-line], 2009.
Smith, C. and S. Gottheil, Increasing Accessibility: Lessons Learned in Retaining Special Population Students in Canada. Presented at the International First-Year Experience Conference, Montreal, PQ [On-line], 2009.
Smith, C. and S. Gottheil, Framing our Discussions: Partnering to Harmonize Enrolment Management. Presented at the Canadian SEM Summit, Vancouver, BC [On-line], 2009.
Smith, C. and S. Gottheil, Increasing Accessibility: Lessons Learned in Retaining Special Population Students in Canada. Presented at the Canadian SEM Summit, Vancouver, BC [On-line], 2009.
Smith, C. and S. Gottheil, Increasing Accessibility: Lessons Learned in Retaining Special Population Students in Canada. Presented at the Annual Meeting & Conference, Association of American of Collegiate Registrars & Admissions Officers, Chicago, IL [On-line], 2009.
Smith, C. and S.Gottheil, Leadership Workshop: Strategic Enrolment Management 101. Presented at the Ontario Universities' Registrars Association Conference [On-line], 2009.
Smith, C. and S. Gottheil, Enrolment or enrollment: Implementing SEM in the Canadian context. Pre-conference workshop presented at the 18th Annual Strategic Enrollment management Conference (American Association of Collegiate Registrars and Admissions Officers), Anaheim, CA [On-line], 2008.
Smith, C. and S. Gottheil, Enrollment or Enrolment: Implementing SEM in the Canadian Context—A Pre-Conference Workshop, Bi-Annual Meeting & Conference, Association of Registrars of Universities & Colleges of Canada [On-line], 2008.
Smith, C and S. Gottheil, Increasing Accessibility: Lessons Learned in Retaining Special Population Students, Annual Meeting & Conference, Canadian Association of University and College Student Services [On-line], 2008.
Smith, C. and S. Gottheil, SEM Core Concepts, SEM Summit [On-line], 2008.
Gottheil, S. Implementing SEM in Alberta, Senior Student Affairs Organization, Professional Development Retreat, 2008
Gottheil, S. and Smith, C. Enrollment or Enrolment: Implementing SEM in Canada, AACRAO Webinar [On-line], February 2008.
Smith, C. and S. Gottheil, Increasing Accessibility: Lessons Learned in Recruiting Special Population Students, Annual Meeting and Conference, American Association of Collegiate Registrars & Admissions Officers [On-line], 2007.
Smith, C. and S. Gottheil, Leveraging Enrolment with Financial Aid: Merit and Need Based Strategies Used in the U.S. and Canada, SEM Conference [On-line], 2006.
Smith, C. and S. Gottheil, Enrollment or Enrolment: A Comparative Look at Strategic Enrolment Management in the US and Canada, Annual Meeting & Conference, American Association of Collegiate Registrars & Admissions Officers [On-line], 2006.