E-commerce

Accessing the UWin eCommerce Service - Basic Information

Request to use UWin eCommerce service: (use this on-line form to request e-commerce service.)

• • Send in writing – memo or email to Finance c/o Credit Manager
    Contact Information:
    • Chris Lanoue
      Manager, Student Accounts and Receivables
      Finance Department
      University of Windsor
      Windsor, ON N9B 3P4
      ph: (519) 253-3000, exts. 3307
      fax: (519) 561-1434
      email: clanoue@uwindsor.ca
  • Request to Include:
    • • Description of the Request. Purpose for which eCommerce will be used for e.g., To accept payment for ABC Conference sponsored by ABC Department
      • Estimate of transaction volume expected e.g., 100,000 transactions per year
      • Sales tax treatment of the Revenue i.e., what taxes are applicable – GST, PST, HST?
      • Refund – What is the current refund policy? Or What is the intended refund policy?
      • General Ledger Account number for Revenue. E.g., 12345-9876
        • • • Contact Finance (c/o Credit Manager) for further details if necessary
      • Use eCommerce general ledger? Yes or No
        • • • Client must indicate whether they want to post the appropriate eCommerce general ledger transactions to FIS from the eCommerce application or outside the application i.e., post the necessary transactions through their own manual journal entries to FIS
  • Approval of Request:
    • • All requests are approved by the eCommerce Steering Committee
      • Results of the request will be sent to the requestor
      • Upon approval of the request, the requestor will be contacted by IT Services

Requirements for using the service:

• • Client is responsible to provide their own website from which eCommerce service will be called from. The eCommerce service does not include the creation of this website.
  • IT Services will set up the connection to the eCommerce service

Charges

• • There are no charges to use the basic eCommerce Service – common checkout, common general-ledger.
  • If the client requires a separate merchant-id to track their revenue transactions separately, there is an initial and ongoing charges associated with the application and use of the merchant-id.
  • Client is responsible for any charges associated with setting up their website from which the eCommerce service will be called from.
  • Transaction Charges
    • • incurred per Credit Card Transaction (Master Card, Visa, American Express)
      • incurred when using UWincard
      • transaction charges are from the credit card companies or UWinCard office. The charges range between 2% to 5% of the transaction amount.

How to handle refunds and reversals?

• • Full refund is available through the eCommerce service. However, partial refunds are not.