HOW TO ORDER ONLINE
-
Add items to the shopping cart
-
Review shopping cart details
-
Continue shopping if needed
-
Select the “Checkout” link
-
Sign in using an existing Campus Bookstore account

NEW ONLINE ACCOUNT
- Enter the selected email address (any valid email is acceptable even @uwindsor.ca)
- Create a password (Controlled password structure required)
-
Verify or update account contact information
-
Select the preferred shipping address
-
“Same as Billing Address”
-
This is the account address to ship the current order and future orders
-
-
“Use Alternate Address”
-
Enter the address details for the location you want the current order shipped that is different than the main account address (Main account address will not change)
-
-
“Store Pickup” (Optional)
-
A special shipping address option may be made available at times
-
In-Store Pickup (Suspended)
-
Curbside
-
Order Pickup
-
Refund
-
Buyback
-
-
-
-
Shipping Method (Required)
-
Select the shipping option that corresponds to the order.
-
When free shipping is offered, the $0.00 option must still be selected
-
-
Special Instructions Comments
-
Enter general comments that may be needed to complete the order
-
Add any shipping instructions for a successful delivery where applicable
-
-
Promotions (Order Review)
-
Verify order details and total for accuracy
-
Enter a valid Promo Code (Optional)
-
A valid promo code entered will auto adjust and discount any qualifying items.
-
Continue to shop and add additional items to the shopping cart. (Optional)
-
Selecting the "Checkout' link again will recalculate the shipping fees.
-
The promotions page will auto adjust any new discounts that may apply if the code was originally entered.
-
-
-
-
Bank Payment
-
The bank pre-authorization is provided for the next step
-
Enter credit card details exactly as they appear on the card from the following acceptable cards
-
American Express
-
Mastercard
-
Visa
-
-
Identify any “accepted” or “declined” warnings during the bank transaction process
-
Interac Visa Debit bank cards are not accepted as a form of payment.
Contact the credit card provider to verify and validate account status if a denied or declined pre-authorization request is displayed. This may resolve most failed requests.
-
-
Order Confirmation
-
An order confirmation email will be issued when the bank pre-authorization and the online order was fully submitted
-
For new accounts, an account record will be created with the Campus Bookstore Online store
An account will not be created in our system if an order confirmation and or a successful bank pre-authorization was not issued on the first order placed with the Campus Bookstore online store. A new order and account will have to be recreated again after validating payment options.
-
Password Reset
-
If you are unable to login to the Campus Bookstore online store, click on the “Forgot your password?” link to request a password reset
-
Enter the same email address used when the account was initially created
-
An email will be sent with instructions to reset the account password