photo of bridge leading to CanadaA new customs portal will streamline deliveries to campus from outside of Canada.

Online portal to aid in international purchasing

A new online customs portal is intended to help campus clients comply with federal regulations when making purchases outside of Canada, says UWindsor procurement manager Charlie Simpkins.

The change is necessitated by modifications to documents required by the Canadian Border Services Agency for importing goods.

“We have no doubt that this streamlined process will add both efficiency and speed to your international purchasing, and will best prepare us for a smooth Fall 2021 return to campus,” Simpkins says.

Following the steps in the Customs Portal will also mean paying the lowest possible duties. Learn more in the finance department memo.

Purchasing plans sessions in the coming months to train users in the new process, and invites requests for assistance at

In addition, the department advises that the University will no longer maintain a United States delivery warehouse. References to the former address, 14300 Henn St. in Dearborn, should be removed from correspondence or websites.

Purchasers should instead direct delivery of international shipments to the campus, with the label bearing the recipient’s name, department, and building before University of Windsor, 401 Sunset Ave. For purchases that cannot be shipped to a Canadian address, contact to arrange alternate delivery accommodations.