Last week’s migration of a 28-member demonstration group from Lotus Notes to MS Outlook was a success, reports Steve Banyai, assistant director of Information Technology Services.
“We set up a special migration hotline, with dedicated support in the event we’d have issues related to the migration,” he says. “At the end of the day, we had approximately 12 calls, most of which were resolved before the end of business on Wednesday.”
The demonstration group will be in ‘test’ mode for another two weeks, Banyai says, working through daily usage and reporting any functionality issues so they can be resolved.
“We are also hoping to identify any application issues they may encounter so we can prepare for the larger campus wide migration in the coming weeks,” he says.