image indicating chat -- speech bubble with ellipsis insideIT Services has added live chat to its remote options for helping clients.

IT Service Desk launches live chat

Faculty and staff as well as current and future students can now connect with the Service Desk in Information Technology Servcices via live chat.

Access to the live chat function is available from the bottom right corner of www.uwindsor.ca/its or www.uwindsor.ca/itshelp.

Fall 2020 live chat hours are:

  • Monday – Friday from 10 a.m. to 7:30 p.m.
  • Saturday and Sunday from 9 a.m. to 4 p.m.

Live chat joins phone support at 519-253-3000, ext. 4440, and submitting a ticket to www.uwindsor.ca/itshelp as part of the IT Services remote service options. To help protect the health and safety of the University community, the IT Service Desk remains closed for in-person assistance until further notice.