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Steven JavorSteven Javor, a pioneer of digital customer experience, will teach the Continuing Education course E-Commerce Business and Operations this fall.

Pioneer of digital customer experience to lead e-commerce course

Continuing Education’s E-Commerce Business and Operations course is designed to help its students understand the business side of e-commerce. The online course explores how to create and operate an internet-based enterprise, identifying and defining business opportunities and methods of monetizing them.

Course instructor Steven Javor is an accomplished leader in e-commerce and a pioneer of digital customer experience and e-marketing strategies.

With more than 20 years of professional experience, he has built B2C and B2B strategies and solutions for national and international brands, having worked with such companies as Amazon, Walmart, Canada Post, Rogers, Bell, RBC, CTV, and Home Depot.

“I’m fascinated by the combining forces of customer experience, e-commerce, and digital innovation,” Javor says. “Specifically, how these forces will drastically change the way we live and work during and post-pandemic.”

Currently, he is global director of e-commerce for a Paris-based energy solutions multinational and has held leadership positions in Canada, the United States, and Europe. He is also an active member of the Academy of Television Arts and Science and currently resides in his hometown of Toronto.

In the e-commerce business and operations course, Javor will share practical business knowledge to help individuals pursue their career goals, and will guide participants through the process of creating a high-level e-commerce business plan and developing a strategy to bring the business to life.

The course takes place from 9 a.m. to noon on Saturdays, Sept. 25 to Oct. 30. UWindsor staff, students, and alumni are eligible for reduced registration fees. Email continue@uwindsor.ca for the discount code.