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Joan Dalton

Survey results to help library improve services

At a time of declining rates of response to surveys, Gwendolyn Ebbett is very pleased to have seen increased participation in the Leddy Library’s web questionnaire on its services.

“We actually increased our response rate over the previous survey three years ago,” says Ebbett, dean of the library.

She says the library will use the responses to better understand how the University community rates library services and where staff can concentrate efforts towards improving services.

Workshops to offer professional development to UWindsor staff

Two workshops offered by the Office of Employee Engagement and Development this month promise skills and education in the areas of communications and copyright.

Communication: It’s not just about e-mail
Wednesday, December 5, 9 a.m. to noon in Oak Room, Vanier Hall

Facilitator John Powell of public affairs and communications will explore the pros and cons of e-mail, websites, apps, direct messaging, portals and social media. Participants will learn how to better reach their target audiences with the appropriate communication vehicle.

Library tour proves profitable for psychology student

Psychology major Sara Estoesta drew more than one benefit from a tour of the Leddy Library in September—she won a $50 gift card to the University Bookstore.

The prize draw helped to promote the tours, which attracted almost 150 student participants from September 18 to 20. Each 20-minute tour featured service points in the Leddy Main and West buildings, as well as explanations of the library’s borrowing policies, collections and help services.