toy workers digging up keyboardMaintenance of Information Technology systems will result in outages to some services in the early-morning hours May 3 and 4.

IT maintenance work continues

Information Technology Services staff continue will wrap up maintenance activities this week which have resulted in early-morning outages of some systems.

IT Services has employed the daily service windows, 6 to 8 a.m., to perform maintenance and make required system configuration changes. So far, the team has been able to meet its target of restoring access by 8 a.m. each day, reports lead hand Kevin Macnaughton.

Still outstanding are upgrades to:

  • Networks across campus, May 3
  • Wireless networks across campus, May 3
  • Networks in the Leddy Library, May 4
  • Cross-campus firewall security, May 4

Macnaughton anticipates these processes should also be completed by 8 a.m. each day.

In addition, the server team will reboot the University’s internet connection sometime between 5:30 and 6 a.m. on Friday, May 4. The move is required after an upgrade to software outside the firewall. It will result in an outage of Internet service for about five minutes — 15 minutes in a worst-case scenario, says Macnaughton.

Direct any concerns about this process to the ServiceDesk at 519-253-3000, ext. 4440.