Emergency & Crisis Services

Campus Police Emergency Extension 911

Call 911 in any emergency situation where police, fire or paramedic assistance is required immediately.

UWindsor Special Constable Service

In an on-campus emergency, call Ext. 4444 or dial 911 from any campus phone.
From a cell phone, call: 519-253-3000 Ext. 4444
Or use any emergency call box/blue light phone on campus.

Non-emergency inquiries: 519-253-3000 Ext. 1234

If you are concerned about your own or another person's safety, including if someone is experiencing thoughts of suicide and can no longer stay safe, please seek emergency assistance. For immediate on-campus assistance 24/7, call the Special Constable Service emergency extension above. Off campus, call 911 or attend Windsor Regional Hospital Emergency Department, 1030 Ouellette Ave., Windsor, ON.

More information about options in a mental health emergency.

Free 24/7 Mental Health & Crisis Support

Thinking about suicide? Please reach out. Together, we can find a way through.
Click here for support resources.

Good2Talk | 24/7

Mental health support for Ontario post-secondary students, with translation services available in 100+ languages.
Call:1-866-925-5454 (reach professional counsellors)
Text: GOOD2TALKON to 686868 (reach trained volunteers)

Community Crisis Line | 24/7

Community-based crisis support for anyone 16+ in Windsor-Essex.
Call: 519-973-4435 (reach professional crisis workers)

Telus Health Employee Assistance Program | 24/7

Professional mental health counselling for UWindsor employees and their immediate family.
Call: 1-844-880-9142 OR 1-844-671-3327 (English)
1-855-360-5485 (French)
1.877.338.0275 (TTY)
Download: Telus Health One App on the Apple Store or Google Play.
one.telushealth.com username: EAP-uwindsor. password: EAP

More information about UWindsor employee mental health.

Additional crisis resources for students and employees.

Free 24/7 Specialized Crisis Supports

Sexual Assault Crisis Line | 24/7

Community-based crisis support for anyone in Windsor-Essex with experiences of recent or past sexual violence.
Call: 519-253-9667

Sexual Assault/Domestic Violence Treatment Centre | 24/7

Services are available to all victims regardless of age or gender.
Location: Windsor Regional Hospital Metropolitan Campus, 4th Floor East.
Call: 519-254-5577

Hiatus House | 24/7

Provides emergency shelter in a safe and secure building for women experiencing abuse and their children. Counselling & support is available.
Call: 519-252-7781

Hope for Wellness | 24/7

Helpline for Indigenous people across Canada.
Call: 1-855-242-3310

Trans Lifeline | 24/7

Offers direct emotional support to trans people in crisis – for the trans community, by the trans community.
Call: 1-877-330-6366

Naseeha Mental Health Helpline | 24/7

Provides immediate, anonymous, and confidential counselling by phone and text.
Call: 1-866-NASEEHA (627-3342)

Additional mental health resources and specialized supports.

Non-Emergency Support on Campus

UWindsor Care Alert Report

Is a secure online form designed to support you in helping students who exhibit behaviours of concern to get the help they need. Select to submit a Care Alert. You can also provide a Care Alert by contacting a member of the Assessment and Care Team via email at ACT@uwindsor.ca. A member of the Assessment and Care Team will follow up to provide supports within 24-48 business hours. Please note they cannot provide immediate crisis response.

Student Health, Counselling & Wellness Services

If you are a student on campus and need mental health support urgently, we encourage you to call or walk into the Student Counselling Centre or Student Health Services during our hours of operation (below). Our staff will make every effort to provide support and/or help you access the appropriate emergency services. 

Student Counselling Centre
CAW Student Centre room 293
(519) 253-3000 extension 4616
Regular Hours: Mon – Fri 8:30 am – 4:30 pm
(closed 12:00 pm – 1:00 pm daily)

Summer Hours (May – Aug):
Mon – Fri 9:00 am – 4:00 pm
(closed 12:00 – 12:30 pm daily)

Student Health Services
CAW Student Centre room 242
(519) 973-7002
Regular Hours: Mon – Fri 8:30 am – 4:30 pm
(closed 12:00 pm – 1:00 pm Fridays)

Summer Hours (May – Aug):
Mon – Fri 9:00 am – 4:00 pm
(closed 12:00 – 12:30 pm daily)

Office of Sexual Violence Prevention, Resistance, and Support

Campus-based support for all members of the University of Windsor community who have been harmed by sexual violence.
Schedule an appointment: svsupport@uwindsor.ca

UWindsor Sexual Misconduct Policy


Peer Support Centre

The Peer Support Centre is staffed by trained UWindsor student Peer Support Volunteers who provide active listening and referral. No appointment is required. Students can drop in to the Peer Support Centre located in the Student Centre Room 291 during hours of operation. Review the Peer Support website for hours and service updates.

Additional mental health supports.

Other Community Resources

  • Windsor Police Service Non-Emergency: 519-258-6111
  • Ontario Provincial Police, Essex Detachment Non-Emergency: 1-888-310-1122
  • Lasalle Police Service Non-Emergency: 519-969-5210
  • R.C.M.P., Windsor Detachment Non-Emergency: 519-948-5287
  • Ontario Poison Centre: 1-800-268-9017
  • TeleHealth Ontario: 1-866-797-0000
  • Legal Aid Ontario: 1-800-668-8258