Unpaid Accounts

Updates

Students are responsible for all unpaid balances including those that result from payments not received from, or payments returned to, third parties. There are administrative and academic consequences for whose account is not paid in full.

Unpaid Accounts

Fees for Tuition, Compulsory Incidentals, Residence, and Meal Plans are due on or before the deadline. Fall - August 15, Winter - December 15, and Inter/Summer - May 15. 

Payments made after the deadline are subject to interest. If you register after the deadline, you must pay your fees within 1 business day to avoid interest. Unless arrangements have been made with the Student Accounts Office, accounts not fully paid by the due date are subject to sanctions. Non-Sufficient Funds (NSF) will result in deregistration from classes for subsequent terms. NSF TouchNet GlobalPay (PADs) Payments will result in $10 charge.

The University will not:

  • Permit course changes in the current term
  • Permit registration in future terms
  • Issue transcripts of grades nor a University Degree Parchment
  • Issue income tax receipts for any semester(s) which remain unpaid
  • Issue any letters of permission or confirmation of graduation eligibility

The University reserves the right to refuse production of documentation for additional purposes at their sole discretion. You will not receive your degree at convocation if you owe the University money. Reminders are sent out prior to convocation.

If payment is not received and a student has not made attempts to address the outstanding balance or contact studentaccounts@uwindsor.ca, the account may be listed with an external collection agency. The University wants to avoid this extreme measure and we encourage students to discuss their situation with us. Please contact studentaccounts@uwindsor.ca to discuss your account and your payment options.

Once an account is listed with our external collection agency, they follow up on your account on our behalf.

Interest Charges

Student account balances that are unpaid after the financial deadline are charged interest at 14% per annum, calculated daily, compounded monthly. Interest is calculated by (14% X Outstanding Balance X number of days outstanding) / 365. Your account will continue to accumulate interest on a daily basis until it is paid in full.

If you are subject to interest charges, these charges are calculated daily but not entered onto your account until the beginning of the following month.

If you pay your balance before interest is applied, you are responsible for interest calculated for the time period before the payment. Check your account regularly.

Financial Appeal

Students are expected to be aware of fee payment policies, deadlines, drop dates and other fee-related policies of the University. A student may believe that their individual circumstances entitle them to a refund or reversal of student fees paid either in full or in part.
Circumstances that may warrant an appeal would require an email with the following to finappeal@uwindsor.ca:

  • A written statement from the student stating the reason for the appeal.
  • All supporting documentation relating to the appeal, i.e., support from a medical practitioner.

Include your 9-digit student number.
Current students use your uwindsor.ca email for correspondence.

Contact Information

Student Accounts Office
University of Windsor
Chrysler Hall North, 1st Floor
401 Sunset Avenue
Windsor, Ontario, Canada, N9B 3P4

Service Hours
Telephone Hours:

Monday 10am - 12pm
Tuesday 10am - 12pm & 2pm - 4pm
Wednesday 10am - 12pm & 2pm - 4pm
Thursday 10am - 12pm & 2pm - 4pm
Friday 2pm - 4pm

In Person Hours:
Monday 1pm - 4pm
Tuesday 1pm - 4pm
Wednesday 9am - 12pm & 1pm - 4pm
Thursday 9am - 12pm & 1pm - 4pm
Friday 1pm - 4pm


Phone: 519-253-3000 ext. 3307
Email: cashiers@uwindsor.ca
Include your 9-digit student number.
Current students use your uwindsor.ca email for correspondence.

To join the queue for the Student Accounts office, please scan this QR Code or click if using a mobile device: