Cashier Clerk '8' in Budgets & Financial Services

Employment Group List: 
Unifor 2458 Full-Time
Posting Type: 
Internal
Job Posting Number: 
2023-FT-09
Closing Date: 
30/01/2023 - 4:00pm

The University of Windsor is situated on the traditional territory of the Three Fires Confederacy of First Nations: the Ojibwa, the Odawa, and the Potawatomie.


JOB PURPOSE:

The Cashier Clerk is the front-line staff to assist with students, parents, sponsors, and staff, with phone calls, emails, and in person concerns regarding all financial aspects of the student accounts and fee schedules by ensuring the accuracy of the fees and charges assessed to the student accounts, and processing of payments.


SUMMARY OF DUTIES:

  1. Process payments to student accounts (i.e. debit, bank drafts, money orders, cheques, certified cheques, travelers’ cheques, bank payments, and wire payments) using the Student Information System, along with daily balancing of payments.
  2. Download daily payments (i.e. bank, GlobalPay/Western Union, and wire payments), apply to student account and confirm via e-mail, follow-up for deposits to the student accounts for various departments.
  3. Submit daily Assessment and G/L batches, NSF cheques, removal of UWinsite assessment messages and make account corrections due to assessment messages and/or approved appeals.
  4. Communicate with the current and past students, and/or their parents, sponsors, and staff via phone, email, and in person regarding various inquiries.
  5. Assist with Student Account Collection Assistant to send out outstanding balance letters, set up payment plans to collect balances and work with the Collection Agency.
  6. Work collaboratively with Student Awards & Financial Aid office regarding the OSAP student accounts including explaining fee payments and OSAP distribution to students via the Ministry portal.
  7. Invoice for and monitor the collection of third-party billing using the Student Information Systems
  8. Review and verify the accuracy of student accounts prior to generating of refund cheques for students, including international students, which require additional information and documentation, and follow-up with unclaimed student refund cheques.
  9. Other duties as assigned

ESSENTIAL QUALIFICATIONS:

The successful candidate will have:

  • Knowledge of basic bookkeeping concepts along with previous experience with banking or cash handling procedures.
  • Ability to interpret guidelines and procedures and apply them (i.e. Government loans, OSAP procedure, University's fee schedules and fees outlined in the University's course calendar).
  • Knowledge of the Student Information System (UWinsite Student) or compatible system.
  • Knowledge of the Financial Information System (UWinsite Finance) or computerized accounting system.
  • Proficiency with Microsoft Office (Word, Excel), Internet, email, databases

PREFERRED QUALIFICATIONS: 

  • Knowledge of FIPPA regulations.

THE FOLLOWING TESTS WILL BE ADMINISTERED:

MS Word (Basic Level), MS Excel (Basic Level); Typing (30 NWPM)


COMPETENCIES:

  • Excellent interpersonal skills including the ability to interact with a diverse student population.
  • Ability to communicate effectively (oral and written} and in a clear and concise manner.
  • The ability to organize, multi-task and problem solve with accuracy and attention to detail.
  • Ability to maintain strict confidentiality while exercising tact and diplomacy at all times. 

 

Rate of Pay: 
As per Schedule 'A' - Unifor 2458 FT Collective Agreement
 

 
If you need an accommodation for any part of the application and hiring process, please notify the Employment Coordinator at extension 4523. Should you require further information on accommodations, please visit the Office of Human Rights, Equity & Accessibility (OHREA).
 
Please note that the job postings are removed from this site by the end of business on the closing date listed on the posting. The University thanks all applicants for their interest, however, only those candidates considered for an interview will be contacted. Applications submitted through employment agencies will not be considered.