Completed - HR / Payroll system (VIP) upgrade, Oct 6 - 9

The HR / Payroll system (VIP) will be unavailable from Friday, Oct. 6, at noon, until Monday, Oct . 9, due to an application upgrade. The upgrade will impact other applications that receive data feeds and are noted below 

At the same time, myUWinfo received a new portal theme. 

The following applications are available: 

  • VIP – All modules (Health & Safety, Human Resources, Payroll, Pensions, Position Control, VPA, and Equity) 
  • MyUWINFO employee portal 
  • My Attendance  
  • Required Training Site 
  • Flexible Work Arrangement Request Application 
  • VIP Interfaces - data integrations for UWinsite Finance, EDS (campus directory). 

The following applications will be restarting and available on Tuesday, Oct 10. 

  • Tuition Wavier  
  • OT call-in system for Facility Services and Campus Police 
  • Equity Census 

Brightspace, UWinsite Student, eCV, and eGAS remain online and the integrations will be restored on Tuesday, Oct 10. 

If you should encounter an issue with any of the applications, please reach the IT Service Desk by: 

  • Chatting 
  • Opening a ticket for VIP, Pension, Employment Equity, Accessibility, Position Control, Overtime call-in, Casual Time Entry 
  • Opening a ticket for myUWinfo  
  • Opening a ticket for my Attendance 
  • Opening a ticket for other services and applications 
  • Calling 519-253-3000 ext. 4440   

We apologize for any inconvenience the upgrade may have caused and appreciate your support.