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Cortana Daily Briefing email has arrived
Nov 18th, 2020
Outlook symbol

Tuesday morning, you likely received your first Cortana Daily Briefing email. As highlighted previously in DailyNews, this new Microsoft feature is designed to help users stay in control of their calendars and be intentional about their days.

Within two hours of your workday (as set up in Outlook), you’ll receive a message highlighting outstanding commitments, documents for review for your day’s meetings, and suggested focus time to get independent work done.

A couple of important reminders about your daily briefing email:

  • This briefing email is completely private. It is seen only by you. For more information, see Microsoft’s Privacy Guide for Briefing Emails.
  • To stop receiving this briefing email, click the “Unsubscribe” link at the top of the message or in the footer.

For an overview of the Cortana Daily Briefing email, watch this 113-second Tech Talk video. If you want more information about Cortana Daily Briefing, click on the link in the Comments section below the video.

IT Services to upgrade virtual private network
Nov 18th, 2020
VPN graphic

Information Technology Services will be upgrading the University’s GlobalProtect Virtual Private Network (VPN) software the morning of Thursday, Nov. 19.

The current version of GlobalProtect client 5.0.5, will be replaced by version 5.1.7, which offers support for the latest versions of macOS 11.0 (Big Sur) and Windows 10.

This upgrade will result in existing VPN connections being disconnected; users will be prompted to upgrade the GlobalProtect VPN client when they connect. Configuration should be maintained. Users prompted to reboot or enter the configuration again can find instructions here.

VPN technology provides secure remote access and data transmission between devices that are not connected to the University’s networks and systems.

“Given our current remote work situation, all UWindsor community members are encouraged to install and use the GlobalProtect VPN,” says Kevin Macnaughton, team lead security, IT Services.

If you have any questions or need additional information, contact the IT Service Desk by opening a ticket, calling 519-253-3000, ext. 4440, or clicking the chat icon in the bottom right corner of www.uwindsor.ca/its or www.uwindsor.ca/itshelp.

Assessment a test of your cybersecurity prowess
Nov 6th, 2020
man using computer

To wrap up Cybersecurity Awareness Month 2020, Information Technology Services has launched a Cybersecurity self-assessment for faculty, staff, and students.

To encourage completion of this self-assessment, IT Services is offering a $100 UWinCash prize.

To be eligible for the prize draw, all you need to do is complete the self-assessment by 11:59 p.m. on Monday, Nov. 30. The winner will be selected by random draw and contacted by email in early December.

IT Services offers advice on computer care
Oct 29th, 2020
Man cowering before computer

Your computer or laptop is your most important work tool. To help you get work done and stay secure, you want to keep it in the best possible shape.

“To keep your workstation performing well, you need to consider your system and your applications,” says Kevin Macnaughton, team lead security, Information Technology Services. “Following some basic care and hygiene practices is a great place to start.”

IT Services’ top systems care basics include:

  • Enabling automatic updates for your operating system;
  • Activating your antivirus and firewall and keeping them up to date; and
  • Shutting down and starting your computer at least once a week.

To keep your applications up to date and secure, IT Services recommends:

For more computer care basics as well as ways to supercharge your workstation, see www.uwindsor.ca/itservices/933/protect-your-pc.

Led by IT Services, Cybersecurity Awareness Month efforts highlight cybersecurity issues relevant to the UWindsor community. More information, along with how you can protect yourself, can be found at uwindsor.ca/cybersecurity.

IT Service Desk launches live chat
Oct 28th, 2020
image indicating chat -- speech bubble with ellipsis inside

Faculty and staff as well as current and future students can now connect with the Service Desk in Information Technology Servcices via live chat.

Access to the live chat function is available from the bottom right corner of www.uwindsor.ca/its or www.uwindsor.ca/itshelp.

Fall 2020 live chat hours are:

  • Monday – Friday from 10 a.m. to 7:30 p.m.
  • Saturday and Sunday from 9 a.m. to 4 p.m.

Live chat joins phone support at 519-253-3000, ext. 4440, and submitting a ticket to www.uwindsor.ca/itshelp as part of the IT Services remote service options. To help protect the health and safety of the University community, the IT Service Desk remains closed for in-person assistance until further notice.