The University’s GlobalProtect Virtual Private Network (VPN) software will be upgraded at 6:00 a.m. Thursday, November 19.

The current version of GlobalProtect client 5.0.5, will be replaced by version 5.1.7, which offers support for the latest versions of macOS 11.0 (Big Sur) and Windows 10.

This upgrade will result in existing VPN connections being disconnected and users will be prompted to upgrade the GlobalProtect VPN client when they connect. Configuration should be maintained. If you are prompted to reboot or enter the configuration again, however, please see the appropriate link for your operating system:
• Windows
• macOS

If you have any questions or need additional information, please contact the IT Service Desk by opening a ticket, calling 519-253-3000 ext. 4440 or using the live chat feature available in the bottom right corner of this page.

FORMATTING NOTES:
- link " GlobalProtect Virtual Private Network (VPN) software" to https://uwindsor.teamdynamix.com/TDClient/1975/...
- bold "6:00 a.m. Thursday, November 19"
- link "Windows" to https://uwindsor.teamdynamix.com/TDClient/1975/...
- link "macOS" to https://uwindsor.teamdynamix.com/TDClient/1975/...
- link "opening a ticket" to https://uwindsor.teamdynamix.com/TDClient/1975/...