Student Satisfaction Survey 2020

Every three years, the University invites students in their first and final years to take part in the National Survey of Student Engagement (NSSE), where students share their perceptions of what’s happening in and out of class, what engages them, what works – and what needs work. In Spring 2017, they responded in unprecedented numbers, owing to the joint efforts of faculty, staff, and the students themselves.

This past year marked another 3 year period and it was time for the next survey. The 2020 resuts are in and we are happy to report that the latest result reinforce what we saw in 2017 and in many cases exceeded our numbers. In 2020 our students participated at an overwhelming 86% response rate, representing more that 16% of all data collected from 8 comparative programs province-wide.

Here are some of the highlights for 2020:
  • 88% of first year students rated their overall experience as either “excellent” or “good”
  • First year HK students exceeded the provincial average in comparable programs by %15 in service-learning involvement, with 65% indicating they had been involved in service learning activities during their first year.
  • 98% of first year students reported that HK challenges themselves to do their bests with 66% giving the highest response possible (22% above the provincial average of comparative programs in this category)
  • HK exceeded the provincial averages across all perceived gains in knowledge, skill and personal development by over 5%, either matching or exceeding the provincial average in comparable programs in 7 out of 8 categories.
  • 86% of senior students indicated that HK contributed to their ability to work effectively with others “Very much” or “Quite a bit”
  • 85% of senior students indicated that HK contributed to their ability to think critically and analytically with others “Very much” or “Quite a bit”
  • 80% of senior students indicated that HK contributed to their ability to write clearly and effectively with others “Very much” or “Quite a bit” – 8% above comparable programs across the province
  • senior students indicated that HK contributed to their acquisition of job or work-related knowledge and skills “Very much” or “Quite a bit” 7% above comparable programs across the province
  • 86% of first-year students found they were able to connect ideas from their courses to prior experiences and knowledge – 12% above comparable programs province wide
  • 82% First-year students indicated that instructors taught courses in an organized way – 11% higher than comparable programs province wide
  • 90% of first year students indicated they felt comfortable being themselves in our program
  • 81% of first year students reported they felt valued and like part of the community – well above the average of provincial comparators

The images below highlight some of our results from 2017- click to enlarge:

NSSE Senior Results

NSSE Teaching Results