Accessible Customer Service Training

Faculty, Staff, Student Employees, Volunteers, and 3rd Party Service Providers Training

As contained in Ontario Regulation 191/11, s.7(3), all faculty, staff, student employees, volunteers, and 3rd party service providers are required to complete accessible customer service training. To complete the training:

  1. Please review the Accessibility Awareness Handbook and Learning Module, and;

  2.  Complete the Accessible Customer Service Quiz. (A valid UWin ID is required to access this quiz).

Upon completion of the quiz, you will receive an email notification confirming completion of the training. 

Note: If you are a volunteer or a 3rd party service provider without a UWin ID, please contact the Office of Human Rights, Equity and Accessibility (OHREA) at ohrea@uwindsor.ca or ext. 3400 to complete the quiz and to register that you have completed the required training.

Should you have any questions or experience any difficulties with the online training, please contact OHREA at ohrea@uwindsor.ca or (519) 253-3000 ext. 3400. Training modules are available in alternate formats, upon request.