UWindsor Together: Student Mental Health and Remote Learning Services

Available and Remote Services

A limited number of online and remote campus services are available to support the University of Windsor community. While the campus and all buildings remain closed with the exception of essential services and critical research, you can find a variety of alternative service delivery options including remote online support, curbside pick-up and more.

Please see below for a list of services and their availability.

Updated February 25, 2021


Academic Advising Student Success and Leadership Centre 

Open for Remote Service Walk-in service is closed


The Bru, Alumni Hall Residence

Restricted to residents of Alumni Hall

  • The Bru Alumni Hall is open Monday to Friday, 8:00am to 8:30pm, Saturday and Sunday from 10:00 a.m. to 8:30 p.m.

Campus Community Police 

Open for Remote Service Walk-in service is closed

  • Campus Community Police personnel stationed inside the office at all times can respond to any matter that requires assistance. Signs have been posted on the Campus Community Police front door indicating how to contact Campus Community Police should the need arise. 
  • Phone:  
    • 519-253-3000 ext. 4444 for emergency issues  
    • 519-253-3000 ext 1234 for non-emergency issues 
    • 911 at any time  
      • (dialing 911 from your cell phone will go directly to the Windsor Police 911 Communications Centre) 
      • (dialing 911 from a University landline or campus emergency phone will go directly to the Campus Community Police Dispatch Centre) 
  • Webpagehttps://www.uwindsor.ca/campuspolice/ 

Campus Bookstore 

Open for Remote Service Walk-in service is closed


Cashier’s Office and Student Accounts 

Open for Remote Service Walk-in service is closed


Career Development & Experiential Learning

Open for Remote Service Walk-in service is closed

  • Email: careerservices@uwindsor.ca
  • Webpage: www.uwindsor.ca/career-development-experiential/ 
  • Book appointments and register for online workshops via mySuccess. For appointments, a career advisor will call you at the scheduled time at the phone number you provided. For workshops, instructions can be found in the event description on the mySuccess calendar.
  • You can also email your career exploration and job search questions to careerservices@uwindsor.ca and one of the advisors will reply to you.
  • Students and supervisors with questions about the Ignite Work Study or VIP-Community Service Learning programs should continue to communicate with coordinators at ignite@uwindsor.ca and vip@uwindsor.ca respectively. 

Central Animal Care Facility 

Open for Remote Service Service open to support essential research and maintain animal care


Centre for Teaching and Learning

Open for Remote Service Closed for Walk-in


Energy Conversion Centre and Facility Services 

Open for Remote ServiceService open to maintain closed campus


Executive Leadership Team 

Open for Remote ServiceWalk-in appointments not available

  • Essential 
  • Working remotely 

Food Services  

Walk-in service is closed, restricted to residents of Alumni Hall

  • The Bru Alumni Hall is open Monday to Friday, 8:00am to 8:30pm, Saturday and Sunday from 10:00 a.m. to 8:30 p.m.
  • Starbucks in the Toldo Health Education Centre is closed.

The Forge / St. Denis Centre


Virtual Classes availableOpen by appointment only

Human Resources 

Open for Remote ServiceWalk-in service is closed


Information Technology Services 

Open for Remote ServiceWalk-in service is closed

  • Essential staff on campus.
  • Webpage: ask a question or open a support request.  
  • Phone: 519-253-3000 ext. 4440, M to F from 8:30 a.m. - 4:30 p.m. Leave your callback number if you leave a message. 

International Student Centre 

Open for Remote Service Walk-in service is closed


Leddy Library 

Open for Remote Service Walk-in service is closedSelect services by appointment only

The library is providing modified services for the winter semester which include contactless pickup for books and reservation of computer workstations.

The library will operate on a limited basis with reduced hours and will continue to offer Contactless (Curbside) Pickup and Digital Delivery services, Mon - Fri from 9:30 a.m. to 12:30 p.m., 1:30 p.m. to 4:30 p.m.

For more information, please visit our homepage and our FAQ.

  • General Inquiries:
  • Live Chat: 
    • Monday - Thursday - 10:00 AM - 7:00 PM
    • Friday 10:00 AM - 4:00 PM 

Registrar

Open for Remote Service Walk-in service is closed


Residence Services  

Open for Remote ServiceEssential staff on campus. Alumni Hall is open for student residence.


Student Accessibility Services  

Open for Remote Service Walk-in service is closed


Student Awards & Financial Aid

Open for Remote Service Walk-in service is closed


Student Counselling Services  

Open for Remote Service Walk-in service is closed

  • Open for virtual phone or video appointments. If you wish to make an appointment, we are working remotely by offering telephone and/or video conferencing.   
  • Please email scc@uwindsor.ca and we will contact you back within 24-48 hours.  
  • If you need to speak with someone immediately please contact MySSP at 1-844-451-9700 or download the ‘MySSP’ app for 24/7 talk or text counselling by licenced counsellors in multiple languages and regardless of geographical location. 
  • If your or someone else’s life is at risk, please call 911 for emergency services. 

Student Health Services  

Open for Remote ServiceWalk-in service is closed

  • Phone: For any concerns or to book a telephone appointment 519-973-7002 
    • Health Services will be moving exclusively to telemedicine unless there is an exceptional circumstance (doctor’s discretion).
    • You will be assigned a telephone appointment with your primary care provider, our clinic phone may display as “blocked number” or “private number”. Please ensure your phone settings allow unknown callers. 
    • We will continue to renew prescriptions for patients residing in Canada, but we are asking all patients to defer non-essential appointments. 
    • If we determine the need for an in-person assessment or treatment we will discuss options with you.

Turtle Island  

Open for Remote Service Walk-in service is closed


UWinCard Office 

Walk-in service is closedSelect services by appointment only

  • Anyone needing a card or card related services will be handle by appointment.
  • Phone: 519-253-3000 ext. UWIN (8946)
  • Email: uwincard@uwindsor.ca

Writing Support Desk

Open for Remote Service Walk-in service is closed. Consultations by appointment only.