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Available Remote Services

There are a number of online and remote campus services available to support the University of Windsor community. While the campus and all buildings remain closed with the exception of essential services and critical research, you can find a variety of alternative service delivery options including remote online support, curbside pick up and more.

Please see below for a list of services and their availability.

Updated Sept. 22, 2020

Academic Advising Student Success and Leadership Centre 

Open for Remote Service Walk-in service is closed

The Bru, Alumni Hall Residence

Walk-in service is open

  • Open for walk-in service - limited to eight customers 
  • Open M-Sun, 8:30 a.m. - 7:30 p.m. Hot meals are offered for lunch 11 a.m. - 1:30 p.m. and dinner 5 p.m. - 7 p.m.

Campus Community Police 

Open for Remote Service Walk-in service is closed

  • Campus Community Police personnel stationed inside the office at all times can respond to any matter that requires assistance. Signs have been posted on the Campus Community Police front door indicating how to contact Campus Community Police should the need arise. 
  • Phone:  
    • 519 253 3000 ext. 4444 for emergency issues  
    • 519 253 3000 ext 1234 for non-emergency issues 
    • 911 at any time  
      • (dialing 911 from your cell phone will go directly to the Windsor Police 911 Communications Centre) 
      • (dialing 911 from a University landline or campus emergency phone will go directly to the Campus Community Police Dispatch Centre) 
  • Webpage: https://www.uwindsor.ca/campuspolice/ 

Campus Bookstore 

Open for Remote Service Walk-in service is closed

Cashier’s Office and Student Accounts 

Open for Remote Service Walk-in service is closed

Career Development & Experiential Learning (added)

Open for Remote Service Walk-in service is closed

  • Email: careerservices@uwindsor.ca
  • Webpage: www.uwindsor.ca/career-development-experiential/ 
  • Book appointments and register for online workshops via mySuccess. For appointments, a career advisor will call you at the scheduled time at the phone number you provided. For workshops, instructions can be found in the event description on the mySuccess calendar.
  • You can also email your career exploration and job search questions to careerservices@uwindsor.ca and one of the advisors will reply to you.
  • Students and supervisors with questions about the Ignite Work Study or VIP-Community Service Learning programs should continue to communicate with coordinators at ignite@uwindsor.ca and vip@uwindsor.ca respectively. 

Central Animal Care Facility 

Open for Remote Service Service open to support essential research and maintain animal care

Centre for Teaching and Learning

Open for Remote Service Closed for Walk-in

Energy Conversion Centre and Facility Services 

Open for Remote ServiceService open to maintain closed campus

Executive Leadership Team 

Open for Remote ServiceWalk-in appointments not available

  • Essential 
  • Working remotely 

Food Services  

Open for Remote ServiceWalk-in service is open

  • Beginning Saturday, Sept. 5, The Bru Alumni Hall will be open Monday through Sunday from 8:30 a.m. to 7:30 p.m. The Bru will offer a hot meals at lunch 11 a.m. to 1:30 p.m. and hot meals at dinner 5 to 7 p.m.
  • Beginning Monday, Sept. 14, the Starbucks in the Toldo Health Education Centre will be open Monday through Friday from 8:30 a.m. to 4:30 p.m.

The Forge 

Open for Remote ServiceClosed until further notice

Human Resources 

Open for Remote ServiceWalk-in service is closed

Information Technology Services 

Open for Remote ServiceWalk-in service is closed

  • Essential staff on campus.
  • Webpage: ask a question or open a support request.  
  • Phone: 519-253-3000 ext. 4440, M to F from 8:30 a.m. - 4:30 p.m. Leave your callback number if you leave a message. 

International Student Centre 

Open for Remote Service Walk-in service is closed

Leddy Library 

Open for Remote Service Walk-in service is closed

  • Contactless Pickup and Digital Delivery services.  
  • Other library services and electronic resources are available remotely during the Covid-19 disruption. Login to your Omni account to ensure you have full off-campus access.  
  • Our remote hours of operation are 8:30am - 4:30pm Mon-Fri. Please visit our online library services information page. Please ignore system notices regarding fines and due dates until the library reopens. 

Residence Services  

Open for Remote ServiceEssential staff on campus. Alumni Hall will be open for fall 2020 student residence

Student Health Services  

Open for Remote ServiceWalk-in service is closedBy appointment only

  • Phone: For any concerns or to book a telephone appointment 519-973-7002 
    • You will be assigned a telephone appointment with your primary care provider, our clinic phone may display as “blocked number” or “private number”. Please ensure your phone settings allow unknown callers. 
    • We will continue to renew prescriptions for patients residing in Canada, but we are asking all patients to defer non-essential appointments. 
    • If we determine the need for an in-person assessment or treatment we will discuss options with you. 

Registrar (added)  

Open for Remote Service Walk-in service is closed

Student Accessibility Services  

Open for Remote Service Walk-in service is closed

Student Awards & Financial Aid

Open for Remote Service Walk-in service is closed

Student Counselling Services  

Open for Remote Service Walk-in service is closed

  • Open for virtual phone or video appointments. If you wish to make an appointment, we are working remotely by offering telephone and/or video conferencing.   
  • Please email scc@uwindsor.ca and we will contact you back within 24-48 hours.  
  • If you need to speak with someone immediately please contact MySSP at 1-844-451-9700 or download the ‘MySSP’ app for 24/7 talk or text counselling by licenced counsellors in multiple languages. 
  • If your or someone else’s life is at risk, please call 911 for emergency services. 

Turtle Island  

Open for Remote Service Walk-in service is closed

Writing Support Desk

Open for Remote Service Walk-in service is closed. Consultations by appointment only.

— Published on Sep 22nd, 2020