Coming to campus? Visit this page for important information.
Home
ask.UWindsor FUTURE STUDENTS

Available and Remote Campus Services

Campus services are available in-person and online to support the University of Windsor community. Please see below for a list of services and their availability.

As announced by the Government of Ontario, the province has moved to a “modified step 2 of the roadmap to reopen” effective 12:01 am January 5, 2022 for at least 21 days. In keeping with this directive, the University of Windsor mandates that employees who are able to work remotely from home are required to do so. Visits to campus are for essential purposes only and must be approved.

Updated January 17, 2022

Academic Advising Student Success and Leadership Centre 

Open for Remote Service In-person service is closed

CAW Student Centre

Open for by appointment in-person service​

  • The Pharmacy, Dentist and other third-party vendors within CAW Student Centre will be available by appointment only. Marketplace and Starbucks are closed at this time.
  • Service availability (in-person or remote) for businesses and services within may vary.
  • Precautionary measures remain in place. Visitors must be prepared to show a green badge on the Safe Lancer application. Student Ambassadors are stationed at the entrance to help guests sign in.

Campus Community Police 

Open for Remote Service No appointment in-person service is closed

  • Campus Community Police operate every day 24/7 and can respond to any matter that requires assistance. There is an officer stationed at all times at the Campus Community Police Office. Signs are posted on the front door indicating how to contact Campus Community Police should the need arise.
  • Phone:  
    • 519-253-3000 ext. 4444 for emergency issues  
    • 519-253-3000 ext 1234 for non-emergency issues 
    • 911 at any time  
      • (dialing 911 from your cell phone will go directly to the Windsor Police 911 Communications Centre) 
      • (dialing 911 from a University landline or campus emergency phone will go directly to the Campus Community Police Dispatch Centre)
    • If the door to the office should be locked, a call box is located by the door. Pressing the button will put you directly in touch with an officer.
  • Webpage: https://www.uwindsor.ca/campuspolice/ 

Campus Bookstore 

Open for Remote Service In-person service is closed

Cashier’s Office and Student Accounts 

Open for Remote ServiceIn-person service is closed

Hours
Monday to Thursday: 10am-12pm and 2pm-4pm
Friday: 2pm-4pm

Career Development & Experiential Learning

Open for Remote ServiceIn-person service is closed

  • Email: careerservices@uwindsor.ca
  • Webpage: www.uwindsor.ca/cdel
  • Book appointments, register for online career workshops, and search for job opportunities via mySuccess.
  • Career advising appointments are taking place online or over the phone only. You can also email your career exploration and job search questions to careerservices@uwindsor.ca and one of the advisors will reply to you.
  • Find upcoming career events, online peer advising hours, and employer networking opportunities on the mySuccess Career Events calendar.
  • Students and supervisors with questions about the Ignite Work Study or VIP-Community Service Learning programs should continue to communicate with coordinators at ignite@uwindsor.ca and vip@uwindsor.ca respectively. 

Central Animal Care Facility 

Open for Remote Service Service open to support essential research and maintain animal care

Centre for Teaching and Learning

Open for Remote Service In-person service is closed

Energy Conversion Centre and Facility Services 

Open for Remote ServiceService open to maintain closed campus

Executive Leadership Team 

Open for Remote ServiceIn-person appointments not available

  • Essential 
  • Working remotely 

Food Services  

Varying service levels, please review below

  • Bru-Alumni - Will be open January 5 through January 9. Regular Hours: Monday to Friday 8:30am to 9:30pm, Saturday & Sunday 10:00am to 9:30pm

  • The Club (Vanier Hall) - Closed January 5 through January 9. Regular Hours: Monday to Friday 8:30am to 7:30pm, Saturday & Sunday 10:00am to 7:00pm

  • The Marketplace - Closed. Regular Hours: Monday to Friday 11:00am to 3:00pm

  • Starbucks (CAW Student Centre) - Will re-open January 10. Regular Hours: Monday to Friday 8:30am to 4:00pm

  • Starbucks (Toldo Building) - Closed. Regular Hours: Monday to Friday 9:30am to 2:00pm

The Forge Fitness / St. Denis Centre

Closed to in-person service

The Forge Fitness and St. Denis Centres are CLOSED.

Human Resources 

Open for Remote ServiceNo appointment in-person service is closed

Information Technology Services (ITS) 

Open for Remote ServiceNo appointment in-person service is closed

  • Webpage: ask a question or open a support request.  
  • Phone: 519-253-3000 ext. 4440 (Leave your callback number if you leave a message)
  • December 23 to January 4: Service Desk, virtually Dec 23, 27 to 30, Jan 3 & 4 from noon - 2 p.m.

Starting January 5

  • Essential staff on campus.
  • Webpage: ask a question or open a support request.
  • Phone: 519-253-3000 ext. 4440, Monday to Friday from 8:30 a.m. - 4:30 p.m. (Leave your callback number if you leave a message)
  • Live Chat: found in the bottom right corner of uwindsor.ca/its or uwindsor.ca/itshelp
    Monday to Friday from 10 a.m. - 7:30 p.m.; Saturday and Sunday from 9 a.m. - 4 p.m.
  • Computer drop-offs, pick-ups, contractors, or deliveries at UCC:  519-973-7026, Monday to Friday 8:30 a.m. - 4:30 p.m.

International Student Centre 

Open for Remote Service In-person service is closed

Select services and advising by appointment only.

Leddy Library 

Open for remote serviceOpen for in-person service

The Leddy Library building is open.

Library book stacks are closed for browsing. Users can place requests for print pick-up and digital delivery of library resources through the library website. Staff will retrieve items for pick up at your request. QR Scanning of green (approved) Safe Lancer App badge is required for entry. Masks must be worn at all times. Social distancing is required.

For more information, please visit the Leddy Library homepage and FAQ.

Library Temporary Winter 2022 Hours (Monday, January 17th – Monday, January 31st)

  • Monday - Friday: 9:00 a.m. – 4:00 p.m.
  • Saturday and Sunday: Closed

Hours may change depending on public health restrictions. Please refer to the library website.

Office of Human Rights, Equity & Accessibility (OHREA) 

Open for Remote Service In-person service is closed

Office of Sexual Violence Prevention, Resistant, and Support  

Open for Remote Service No appointment in-person service is closed

Parking Services

Open for Remote Service In-person service by appointment only

Appointment Service Available: Parking Services Bookings (office365.com)

Faculty & Staff Parking Permit information

Student Permit Information

Winter Semester Permits on sale November 1, 2021

General Inquiries:

Registrar

Open for Remote Service Open for by appointment only service

Residence Services  

Open for Remote ServiceEssential staff on campus. Open for in-person service in Vanier Hall, Room 49

Student Accessibility Services  

Open for Remote Service In-person service is closed

Student Awards & Financial Aid

Open for Remote ServiceIn-person service is closed

  • Phone: 519-253-3000 ext. 3300 — Click here for phone service hours
  • Email: Please contact us using the ask.uwindsor.ca platform
  • Webpage: www.uwindsor.ca/studentawards
  • Appointments: Please call our office and a Student Award or Financial Aid Representative will review your case and schedule an appointment for you

Student Counselling Services  

Open for Remote Service No appointment in-person service is closed

  • Open for virtual phone or video appointments. If you wish to make an appointment, we are working remotely by offering telephone and/or video conferencing.   
  • Please email scc@uwindsor.ca and we will contact you back within 24-48 hours.  
  • If you need to speak with someone immediately please contact MySSP at 1-844-451-9700 or download the ‘MySSP’ app for 24/7 talk or text counselling by licenced counsellors in multiple languages and regardless of geographical location. 
  • If your or someone else’s life is at risk, please call 911 for emergency services. 

Student Health Services  

Open for Remote ServiceNo appointment in-person service is closed

  • Phone: For any concerns or to book a telephone appointment 519-973-7002 
    • Health Services will continue to provide telephone consultations to patients present in Ontario.
    • You will be assigned a telephone appointment with a primary care provider. Note: our clinic phone may display as “blocked number” or “private number”. Please ensure your phone settings allow unknown callers.
    • If we determine the need for an in-person assessment or treatment we will discuss options with you.

Turtle Island  

Open for Remote Service In-person service is closed

UWSA Service Centres 

Open for remote service

UwinCARD Office 

Open for in-person by appoint service

UwinCARD Office Hours: (CAW Student Centre, Lower Level - Room B-07)
Monday to Friday 10:00 am - 3:00 pm (Closed Tuesday between 12:00 noon - 1:00 pm)
Please note that most services can be completed online (UwinCARD website). Validation stickers are not required for most services; if you require proof of enrolment, please print an Enrolment Certificate from your UWinsite student portal.

Writing Support Desk

Open for Remote ServiceNo in-person appointments are available at this time

— Published on Jan 17th, 2022