Financial Hardship Assistance (Emergency Bursary Support) for International Students

Occasionally, students are faced with unexpected situations which may lead to immediate financial constraints.  The University of Windsor has emergency bursary support assistance available to international students to assist them during a temporary and unexpected period of financial difficulty.

In order to satisfy student visa requirements, International students are expected to have the financial resources in place to manage their financial plan while attending the University of Windsor.  We recognize that the global pandemic has created significant financial challenges for many students and families globally, however the University of Windsor is limited in the level of financial support that we are able to provide.  Due to limited funds, each student's situation will be reviewed carefully as we are unable to guarantee that all requests will be approved.

Students impacted by the current Russia/Ukraine crisis are eligible to apply.

Bursaries are intended to cover a temporary and/or unexpected loss of resources and are not intended to supplement a student’s income or to pay for items which should have otherwise been budgeted for. A student’s tuition and fees must be paid in full in order for a loan or bursary application to be considered and a student must be in good academic standing. Exceptions may be made for example, in the case of graduate students where a tuition deferral arrangement has been made against the student’s graduate assistantship. Other valid exceptions may apply.

Some examples of where a bursary may be approved are as follows:

  • Travel resulting from a death in the immediate family,
  • Medical expenses not covered by the University’s Green Shield or OHIP Equivalent Health Insurance Plan (GSHIP),
  • Loss of essential property not covered by insurance,
  • Wire transfers are delayed unexpectedly.
  • Graduate assistantships arriving from countries where currency exchange controls do not allow them to bring enough money to cover initial expenses,
  • Students on foreign scholarships whose cheques have been delayed by governments or banks abroad.

Examples of situations which cannot be covered are:

  • Basic rent and living costs,
  • Transportation and other costs involved in returning home at the end of studies,
  • Research expenses and thesis costs,
  • Sending money back home,
  • Cosmetic medical costs such as non-emergency dental care,
  • Tuition, fees, or other direct educational costs that should have otherwise been planned for.


To apply, log in to UWinsite Student (, navigate to the Student Homepage > Award Profile.

Instructions on how to complete an Award Profile can be found here.

Once your profile is complete and the award results page is presented, scroll down to find the following award: - Emergency Bursary Support (Hardship - International)

  1. Select ‘Yes’ to apply.
  2. The following 2 questions will be asked:
    • Please describe in detail (maximum 500 words) the emergency financial situation that you are currently experiencing and what is your financial plan if emergency financial assistance cannot be approved?
    • How much funding do you require (maximum funding available is $1000 per academic year) and please specify how these funds (if approved) will be allocated?
    • Supporting documentation will be required to be uploaded to your profile to corroborate your situation.



Services Available:

You may reach our office at: (519) 253-3000 Ext. 3300

Regular SAFA Service Hours 

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday    9:00AM - 12:00PM; 2:00PM - 4:00PM
 Thursday  9:00AM - 12:00PM; 2:00PM - 4:00PM
 Friday   1:00PM - 4:00PM


Please refer to as there may be a knowledge base article that may answer your question.

In order to better assist you, please always include your UWindsor Student Number in your communications.

Students should complete their UWinAward Student Application/Profile via UWinsite Student > Student Homepage > Award Profile to be matched with eligible funding opportunities.

Additional Information for Domestic Students who are experiencing financial hardship.

Additional Information for International Students who are experiencing financial hardship.

If you require additional assistance you may contact our office by email at



Documents may be faxed, sent as an attachment via email at, or placed in our drop-box located in the lobby of CHT or mailed to:

Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9B 3P4

Fax: (519) 973-7087

Please refer to as there may be a knowledge base article that may answer your question.


Student Awards & Financial Aid Office

University of Windsor
Chrysler Hall Tower, 1st Floor
401 Sunset Avenue
Windsor, ON, Canada, N9B 3P4

We are available for in-person service during the following hours:

Regular SAFA Service Hours

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday   9:00AM - 4:00PM
 Thursday  9:00AM - 4:00PM
 Friday   1:00PM - 4:00PM


To enter our in-person service queue with the Student Awards or the Financial Aid office, please scan this QR Code or click if using a mobile device:

If you feel that you need to talk to someone about your situation, please take the following steps:

1) Try asking your question using  We have many knowledge base articles that might be able to assist you with your question.

2) Log on to to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.

3) Call our office during our phone service hours.  A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.

4) If options 1) through 3) do not resolve your issue,  we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.


UWinAward Profile/Application Support

Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.

Important Notes:

  • We will attempt to return messages and service requests within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.