You may reach our office at: (519) 253-3000 Ext. 3300
Monday, Tuesday & Friday: 1:00 p.m. - 4:00 p.m.
Wednesday & Thursday: 9:00 a.m. - 12:00 p.m.; 2:00 p.m. - 4:00 p.m.
Please direct your initial question to ask.uwindsor.ca as there may be a knowledge base article that may answer your question.
In order to better assist you, please always include your UWindsor Student Number in your communications.
Students should complete their UWinAward Student Application/Profile via UWinsite Student > Student Homepage > Award Profile to be matched with eligible funding opportunities.
Additional Information for Domestic Students who are experiencing financial hardship.
Additional Information for International Students who are experiencing financial hardship.
Documents may be faxed, sent as an attachment through ask.uwindsor.ca, placed in our drop-box located in the lobby of CHT or mailed to:
Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9B 3P4
Fax: (519) 973-7087
Submit a service request with an attachment: https://ask.uwindsor.ca/
We are available for in-person service during the following hours:
SAFA Service Hours
|Monday||1:00PM - 4:00PM|
|Tuesday||1:00PM - 4:00PM|
|Wednesday||9:00AM - 4:00PM|
|Thursday||9:00AM - 4:00PM|
|Friday||1:00PM - 4:00PM|
To enter our in-person service queue with the Student Awards or the Financial Aid office, please scan this QR Code or click if using a mobile device:
If you feel that you need to talk to someone about your situation, please take the following steps:
1) Try asking your question using https://ask.uwindsor.ca. We have many knowledge base articles that might be able to assit you with you question.
2) Log in to https://ask.uwindsor.ca to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.
3) Call our office during our phone service hours. A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.
4) If options 1) through 3) do not resolve your issue, we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.
Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.
We will attempt to return messages and service requests within 2 business days where possible. In September, January & May however, our response time may be closer to 7-10 business days.
Please do not leave/send multiple messages/emails as this will delay our response time.