Dr. Clayton Smith

Smith, Dr. Clayton

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Contact Information Icon Contact Information

Email:  clayton.smith@uwindsor.ca
Phone: 519-253-3000 ext. 3802
Office: Leonard & Dorothy Neal Education Building
Website
https://www.uwindsor.ca/people/csmith/ External Link

Profile Icon Profile

Associate Professor, Ed.D., Florida State University

Clayton Smith is an Associate Professor at the University of Windsor, Canada in the Faculty of Education. He has spent 30-years engaged in higher education administration at four post-secondary education institutions in Canada and the U.S.  Most recently, he completed two terms as vice-provost and dean of students at the University of Windsor where he oversaw a far reaching portfolio that included enrolment management, student affairs and internationalization.

PDF Document Teaching Philosophy

Research Interests Icon Research Interests

  • Strategic enrolment management
  • Best practices for teaching linguistically and culturally-diverse international students
  • Internationalization
  • Student affairs

Grants Funded

University of Windsor Office of Open Learning Open ACE Grant, $7500, Management and Leadership in the Learning Organization, 2019.

Mitacs Globalink Research Internship (12-week summer internship), Connecting Best Practices for Teaching Linguistically and Culturally-Diverse International Students with International Student Satisfaction and Student Perceptions of Learning, 2019

University of Windsor Centre for Teaching and Learning Travel Grant, $800 to attend Ireland International Education Conference, 2019

University of Windsor Undergraduate Research Experience Grant, $1,200, Development of an International Student Learning Community Using a Research and Student Engagement Approach, 2018-19

University of Windsor Strategic Priority Fund Grant, Enhancing the campus response to victims of sexual violence, 2015-17

University of Windsor Strategic Priority Fund Grant, Institutionalizing the Bystander Initiative to mitigate sexual assault on campus, 2014-16

University of Windsor Strategic Priority Fund Grant, Intervention to prevent sexual assault and mitigate its consequences, 2010-15

Canadian Education & Research Institute for Counselling, Career centre evaluation: A practioner’s guide, 2010-11

University of Windsor Strategic Priority Fund Grant, Solving the international student retention puzzle, 2010-11

Higher Education Quality Council of Ontario, Implementing engagement improvements through targeted interventions, 2008-10

Instruments and Techniques

Questionnaires, Surveys, Structured/Semi-Structured Interviews, Focus Groups

Narrative inquiry

Other Research Related Activity

Editorial Board Member, Journal of Contemporary Education Theory and Research, 2019-present

Reviewer for Journal of International Students, 2011-present

Reviewer for Journal of Student Affairs Research and Practice, 2010-present

Reviewer for College and University, 2004-present

Conference Reviewer, Canadian Society for the Study of Higher Education, 2017

Reviewer for Journal of College Admission, 2002-05

Publications Icon Publications

Books

Smith, C. and S. Gottheil (2011-Eds.), SEM in Canada: Promoting student and institutional success in Canadian colleges and universities. Washington DC: American Association of Collegiate Registrars and Admissions Officers.

Chapters in Books

Smith, C. (2016), Promoting international student success.  In The AACRAO international guide: A resource for international education professionals (pp. 103-116). Washington, DC: American Association of Collegiate Registrars and Admissions Officers.

Smith, C. (2013).  The greatest gift of all.  In Lonabocker, L, and H. Zimar (Eds.). Leadership lessons: Vision and values for a new generation (pp. 131-35). Washington, DC: American Association of Collegiate Registrars and Admissions Officers.

Smith, C. and S. Gottheil (2011). Introduction: Moving beyond the American SEM experience.  In Gottheil, S. and C. Smith (Eds.) SEM in Canada: Promoting student and institutional success in Canadian colleges and universities (pp. 1-19). Washington DC: American Association of Collegiate Registrars and Admissions Officers.

Smith, C. and S. Gottheil (2011). Looking forward: A guide to the challenges ahead.  In Gottheil, S. and C. Smith (Eds.) SEM in Canada: Promoting student and institutional success in Canadian colleges and universities (pp. 329-44). Washington DC: American Association of Collegiate Registrars and Admissions Officers.

Smith, C., Zhou, G., Potter, M., & Wang, D. Connecting Best Practices for Teaching Linguistically and Culturally Diverse International Students with International Student Satisfaction and Student Perceptions of Student, Advances in Global Education and Research Volume 3 (James, W. B., & Cobonoglu, C., Eds.), pp. 252-265, Sarasota, FL: Association of North America Higher Education International. https://scholar.uwindsor.ca/educationpub/24/

Articles in Refereed/Peer Reviewed Journals

Smith, C., Zhou, G., Potter, M., & Wang, D. (2019).  Connecting Best Practices for Teaching Linguistically and Culturally Diverse International Students with International Student Satisfaction and Student Perceptions of Student Learning, Global Conference on Education and Research (GLOCER 2019) Conference Proceedings, May 21-24, 2019(James, W. B., & Cobonoglu, Eds.), p. 130.  Sarasota, FL: Association of North America Higher Education International.

Smith, C., Improving the Human Condition through Mentoring, College & University, 92(1), 43-46, 2017.

Smith, C. (2012). The greatest gift of all. College & University, 88(1), 35-37.

Smith, C. and S. Gottheil (2011). Increasing accessibility: Lessons learned in retaining special population students in Canada. College & University, 86(4), 47-52.

Smith, C. and S. Gottheil (2008). Enrollment or enrolment: Strategic enrollment management in the United States and Canada. College & University, 84(2), 28-38.

Smith, C. (2007). Finding the academic context: Involving faculty in strategic enrollment management.  College & University, 82(3), 39-40.

Smith, C., L. Barrett, D. Gerlach, D. Goodrich and P. Rose (2003). Joint marketing and student recruitment: The State University of New York University Colleges of Technology experience. College & University, 78(3), 9-13.

Smith, C. (2002). Mid-admission cycle telecounseling: Expanding the applicant pool after the fall travel season. Journal of College Admission, 174, 21-26.

Smith, C. (2001). The relationship between institutional enrollment performance and enrollment management effectiveness factors. Journal of College Student Retention, 2(4), 367-77.

Smith, C. (2000). The perceptions of college and university enrollment managers on the relationship between institutional enrollment performance and enrollment management effectiveness. College & University, 76(1), 15-19.

Articles in Professional Journals

Smith, C. (2019). 4 ways to engage faculty in international SEM.  AACRAO Connect (19 March 2019). Washington, DC: American Association of Collegiate Registrars and Admission Officers.

Smith, C. (2016). International student success. Strategic Enrollment Management Quarterly, 4(2), 61-73.

Smith, C., B. Whiteside, S. Blanchard and C. Martin (2013). International student support services at Ontario universities. Strategic Enrollment Management Quarterly, 1(1), 55-66.

Smith, C. and S. Gottheil (2010). Increasing accessibility: Lessons learned in retaining special population students in Canada.  Communiqué, 11(1), 15-17.

Smith, C. (2008). Building your student relationships with three cups of tea, SEM Source.  Washington, DC: American Association of Collegiate Registrars and Admissions Officers.

Smith, C. and S. Gottheil (2006). Enrollment or enrolment: The emergence of SEM in Canada. SEM Source, Washington, DC: American Association of Collegiate Registrars and Admissions Officers.

Articles in Refereed/Peer-Reviewed Conference, Symposia. Roundtable, Proceedings and Publications

Wright A., M. Frenay, M. Monette, B. Tomen, L. Sauve, C. Smith, N. Gold, D. Houston, J. Robinson, N. Rowen, F. Anderson, K. Lewis, B. Pipitone, G. Salinitri, and B. Hamilton (2008). Institutional strategy and practice: Increasing the odds of access and success at the post-secondary level for under-represented students. Montreal: Canada Millennium Foundation.

Invited, Peer Reviewed Conference, Peer Reviewed Poster

“Connecting Best Practices for Teaching Linguistically and Culturally Diverse International Students with International Student Satisfaction and Student Perceptions of Learning“ (poster presentation), Society for Teaching and Learning in Higher Education  Conference, Winnipeg, MB, (2019), co-presenters: Zhou, G., Potter, M., Wang, D. and Pecoraro, M.

“Enhancing international students’ information literacy” (poster presentation), 82nd International Federation of Library Associations and Institutions Library and Information General Conference and Assembly, Columbus, OH, (2016), co-presenters: Liu, G., K. Pilon, S. Xu, and Z. Zhang.

“Developing plagiarism workshops to international students at the University of Windsor” (poster presentation), American Library Association Annual Conference, Orlando, FL, (2016), co-presenters: Liu, G., K. Pilon, S. Xu, and Z. Zhang.

“The University of Windsor student engagement agenda: A progress report” (poster presentation), Beyond the Traditional Classroom: Engaging Students through Experience, Windsor, (2011), co-presenter: Hart, K.

Articles and/or Papers Presented

Smith, C, Zhou, G., Potter, M., and Wang, D. (2019). Connecting Best Practices for Teaching Linguistically and Culturally Diverse International Students with International Student Satisfaction and Student Perceptions of Learning.  A paper presented at the Global Conference on Education and Research.

Cavallo-Medved, D., Andrews, D., Bornais, J., Bourne, D., Lubrick, M., Renaud, M., Smith C., Soullier, D., and Stagner, J.  (2019).  How Many Profs Does it Take to Raise Engagement in Large Classes?  A paper presented at the University of Windsor Teaching and Learning Conference, Windsor, ON.

Smith, C, Zhou, G., Potter, M., and Wang, D. (2019). Connecting Best Practices for Teaching Linguistically and Culturally Diverse International Students with International Student Satisfaction and Student Perceptions of Learning.  A paper presented at the University of Windsor Teaching and Learning Conference,  Windsor, ON.

Smith, C, Zhou, G., Potter, M., and Wang, D. (2019). Connecting Best Practices for Teaching Linguistically and Culturally Diverse International Students with International Student Satisfaction and Student Perceptions of Learning.  A paper presented at the Ireland International Conference on Education, Dublin, Ireland.

Smith, C., and Wang, D. (2017). Connecting Best Practices for Teaching Linguistically-Diverse International Students with International Student Satisfaction.  A conference session presented at the University of Windsor-Oakland University International Teaching and Learning Conference, Windsor, ON.

Smith, C., D. Kao and M. Houston (2013). Internationalization: From commitment to action.  Paper presented at the 47th Annual Canadian Bureau of International Education Conference, Vancouver, BC.

Smith, C., K. Strang and S. Schinnerl (2013), International strategic enrolment management across the student life cycle.  Paper presented at the 47th Annual Canadian Bureau of International Education Conference, Vancouver, BC.

Smith, C. and S. Blanchard (2013). International student services at Ontario universities.  Paper presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), Chicago, IL.

Smith, C., K. Jennings and J. Humphries (2013). Accessing higher education partnerships in Canada: Opportunities for partnership.  Paper presented at the Annual NAFSA: Association of International Educators Conference, St. Louis, MO.

Smith, C. (2012). Assessing international SEM results.  Paper presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), Orlando, FL.

Smith, C. and R. Wiggers (2012). Lessons in recruiting under-represented and non-traditional students.  Paper presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), Orlando, FL.

Smith, C.  and R. Wiggers (2012). Defining, measuring, administering and improving student services and student success: Recent lessons from Ontario colleges and universities.  Paper presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), Orlando, FL.

Smith, C. and S. Blanchard (2012). International student services at Ontario universities.  Paper presented at the Canadian Bureau of International Education Annual Conference, Montreal, PQ.

Smith, C. and R. Kinnon (2012), International student services at Ontario universities. Paper presented at the Canadian Association of College and University Student Services Annual Conference, St. Catherines, ON.

Smith, C. (2012). Solving the international student retention puzzle: Barriers to international student success. Paper presented at the Canadian Strategic Enrolment Management Summit, Vancouver, BC.

Smith, C. (2012). Solving the international student retention puzzle.  Paper presented at the Asian Pacific Association for International Education Conference, Bangkok, Thailand.

Smith, C. and A. Moore (2011). Student engagement and SEM: A shared vision for institutional effectiveness.  Paper presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), San Diego, CA.

Smith, C. and S. Gottheil (2011). Building institutional capacity to enhance student persistence.  Paper presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), San Diego, CA.

Smith, C. (2011). Building the future: A new structure for China-Canada partnerships for the next 30 years.  Paper presented at the China Annual Conference for International Education, Beijing, China.

Smith, C. and S. Gottheil (2010). Student engagement in Canada.  Paper presented at the Canadian Strategic Enrolment Management Summit, Halifax, NS.

Smith, C. and S. Gottheil (2010). Increasing accessibility: Lessons learned in retaining special populations students in Canada.  Paper presented at the Annual Meeting and Conference of the American Association of Collegiate Registrars and Admissions Officers, New Orleans, LA.

Smith, C. (2009). International strategic enrollment management. Paper presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), Dallas, TX.

Smith, C. and S. Gottheil (2009). SEM, student engagement and the Canadian experience.  Paper presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), Dallas, TX.

Smith, C. and S. Gottheil (2009). Increasing accessibility: Lessons learned in retaining special populations students in Canada.  Paper presented at the International First-Year Experience Conference, Montreal, Ottawa, ON.

Smith, C. (2009). Finding the right mix between SEM and student engagement: The University of Windsor’s Outstanding Scholars Program.  Paper presented at the Annual Meeting and Conference of the American Association of Collegiate Registrars and Admissions Officers, Chicago, IL.

Smith, C. and S. Gottheil (2009). Leadership workshop: Strategic enrolment management 101.  Paper presented at the Ontario Universities’ Registrars Association Conference, Ottawa, ON.

Smith, C. and S. Gottheil (2008). Increasing accessibility: Lessons learned in retaining special population students.  Paper presented at the Annual Meeting and Conference of the Canadian Association of University and College Student Services, St. Johns, NF.

Smith C. and B. White (2008). Changing student culture and technology: Influences on teaching and learning.  Paper presented at the Society of Teaching and Learning in Higher Education Conference, Windsor, ON.

Smith, C. and S. Gottheil (2006). Leveraging enrollment with financial aid: Merit and need-based strategies used in the U.S. and Canada.  Paper presented at the Annual Meeting of the American Association of Collegiate Registrars and Admissions Officers, Boston, MA.

Smith, C. and S. Gottheil (2006). Enrollment or enrolment: A comparative look at strategic enrolment management in the US and Canada.  Paper presented at the meeting of the Association of Registrars of Universities and Colleges of Canada, Montreal, PQ.

Smith, C. and S. Gottheil (2006). Enrollment or enrolment: A comparative look at strategic enrollment management in the US and Canada.  Paper presented at the meeting of the Annual Meeting of the American Association of Collegiate Registrars and Admissions Officers, San Diego, CA.

Smith, C. (2005). Recognizing prior institutional learning: Articulation agreements and beyond.  Paper presented at The CAN/AM Technical Education Summit, Windsor, ON.

Smith, C., L. Loritts and C. Behrand (2004). The effectiveness of the high school visit as a student recruitment practice.  Paper presented at the Annual Meeting of the State University of New York College Admissions Professionals, Corning, NY.

Smith, C., J. Schorf and R. Snyder (2002). Mid-cycle telecounseling: Expanding the applicant pool after the fall travel season.  Paper presented at the Annual Meeting of the State University of New York College Admissions Professionals, Lake Placid, NY.

Smith, C. (2002). Ask Agnes: Impact of email communications on higher education student recruitment.  Paper presented at the Annual Meeting of the State University of New York College Admissions Professionals, Lake Placid, NY.

Smith, C., M. Randall and C. Ketcham (1993). Providing student services using interactive distance learning techniques.  Paper presented at the Annual Meeting of the American Association of Collegiate Registrars and Admissions Officers, Boston, MA.

Book Reviews

Smith, C. (2005). Book Review [Review of the book Choosing students: Higher education admission tools for the 21st century].  Journal of College Admission, 189, 36.

Technical Reports

Smith, C. and C. Yates (2006). Al-Ahram University (Egypt) registrarial consulting report, Association of Universities and Colleges of Canada, Ottawa, ON.

Smith, C. (2000). Increasing your yield: A case study of an effective integrated marketing program [On-line]. Previously posted on the Ruffalo Cody web site from 2000 to 2002 at www.rcody.com.

Workshops Presented

Smith, C., and Gottheil, S. SEM through Change in Institutional Leadership.  A conference session presented at the Canadian Strategic Enrolment Management Summit, Montreal, PQ, 2019

Smith, C., and Kerlin, C. (2018).  SEM Institute.  A workshop presented at the Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admission Officers, Washington, DC), 2018.

Smith, C., Miller, K., and Langston, R.  It Takes a Village: SEM Team Dynamics.  An AACRAO webinar, Washington, DC, 2018.

Smith, C., Gauging your SEM Readiness.  A conference session presented at the Strategic Enrollment Marketing and Management Forum, Toronto, ON, 2017.

Smith, C., and C. Kerlin, SEM Institute.  A workshop presented at the Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), Phoenix, AZ, 2017.

Tremblay, C., Smith, C., Sigler, W., and  Buster-Williams, K. Skills to Advance in Strategic Enrollment Management.  American Association of Collegiate Registrars and Admissions Officers webinar, 2017.

Smith, C., & D. Wang, Connecting Best Practices for Teaching Linguistically-Diverse International Students with International Student Satisfaction.  A workshop presented at the GATAcademy, Centre for Teaching & Learning, University of Windsor, Windsor, ON, 2017.

Smith, C., Student Mobility and Success: Changing Landscape, Student Concerns and Promising Practices.  A conference session presented at the Technology and Transfer Conference (American Association of Collegiate Registrars & Admissions Officers), New Orleans, LA, 2017.

Smith, C., & D. Wang, Connecting Best Practices for Teaching Linguistically-Diverse International Students with International Student Satisfaction.  A conference session presented at the University of Windsor-Oakland University International Teaching & Learning Conference, Windsor, ON, 2017.

Smith, C., & S. Gottheil, Enrollment, Enrolment: A Critical Reflection on the Evolution of SEM in Canada.  A conference session presented at the Canadian Strategic Enrolment Management Summit, Ottawa, ON, 2017.

Smith, C., & S. Gottheil, Is There a Future Role for SEM at Canadian Colleges and Universities?  A conference session presented at the Canadian Strategic Enrolment Management Summit, Ottawa, ON, 2017.

Smith, C., & A. Moore, SEM Core Concepts for Individuals and Small Groups. A pre-convention workshop presented at the Strategic Enrollment Management Conference (American Association of Collegiate Registrars & Admissions Officers), San Antonio, TX, 2016.

Smith, C. and S. Gottheil, SEM in Canada: An overview.  Paper presented at the Canadian Strategic Enrolment Management Summit, Toronto, ON, 2016

Smith, C., Student Mobility and Success: Transfer Students – Integration, Engagement and Retention. A conference session presented at the Strategic Enrollment Management Conference (American Association of Collegiate Registrars & Admissions Officers), San Antonio, TX, 2016.

Smith, C., & A. Moore, Taking SEM Home for Individuals and Small Groups. A conference session presented at the Strategic Enrollment Management Conference (American Association of Collegiate Registrars & Admissions Officers), San Antonio, TX, 2016.

Liu, G., K. Pilon, C. Smith, S. Xu, & Z. Zhang, Enhancing International Students’ Information Literacy (poster presentation), 82nd International Federation of Library Associations and Institutions Library & Information General Conference and Assembly, Columbus, OH, 2016.

Liu, G., K. Pilon, C. Smith, S. Xu, & Z. Zhang, Developing Plagiarism Workshops to International Students at the University of Windsor (poster presentation), American Library Association Annual Conference, Orlando, FL, 2016.

Smith, C., Student Mobility and Success: Transfer Students – Integration, Engagement and Retention.  A keynote speech presented at Cape Breton University Welcomes the World, Sydney, NS, 2016.

Smith, C., & S. Gottheil, SEM in Canada: An Overview.  A conference session presented at the Canadian Strategic Enrolment Management Summit, Toronto, ON, 2016.

Niehaus, E., L. Kavaliaiuskas Crain and C. Smith, Defining and developing global competence in student affairs and services. Pre-convention workshop presented at the ACPA – College Student Educators International Convention, Montreal, PQ, 2016.

Smith, C., Core concepts – Using the SEM framework.  Workshop presented at Lambton College, Sarnia, ON, 2015.

Smith, C. and S. Gottheil , Core concepts – using the SEM framework.  A conference session  presented at the Canadian Strategic Enrolment Management Summit, Winnipeg, MB, 2015

Smith, C. and S. Gottheil, Finding the pathway for first generation students.  A workshop presented at the Canadian Strategic Enrolment Management Summit, Windsor, ON, 2014

Smith, C. and S. Gottheil, Getting serious about engagement: Developing a campus plan to enhance the student experience. Pre-conference workshop presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), Chicago, IL, 2013.

Smith, C. and S. Gottheil, Getting serious about engagement: Developing a campus plan to enhance the student experience. Pre-conference workshop presented at the Canadian Strategic Enrolment Management Summit, Calgary, AB, 2013.

Smith, C., Strategic enrolment management at the College of the North Atlantic: Putting it all together.  Workshop presented at the College of the North Atlantic, Stephenville, NF, 2012.

Smith, C., Strategic enrolment management at Saint Mary’s University: Putting it all together.  Workshop presented at the Saint Mary’s University Board Retreat, Halifax, NS, 2012.

Smith, C. and S. Gottheil, Building institutional capacity to enhance student persistence. Pre-conference workshop presented at the Canadian Strategic Enrolment Management Summit, Quebec City, 2011.

Smith, C. and A. Moore, Student engagement and SEM: A shared vision for institutional effectiveness.  Pre-conference workshop presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), Nashville, TN, 2010.

Smith, C. and S. Gottheil, Putting the planning into SEM: Developing a SEM plan, Pre-conference workshop presented at the Canadian Strategic Enrolment Management Summit, Halifax, NS, 2010.

Smith, C. and B. Bontrager, International strategic enrollment management.  Pre-conference workshop presented at the Association of International Educational Administrators Conference, Atlanta, GA, 2009.

Smith, C. and R. Cote, Setting the context: SEM at Université Laval. Workshop presented at Université Laval, Quebec City, PQ, 2008. 

Smith, C. and S. Gottheil, Enrolment or enrollment: Implementing SEM in the Canadian context.  Pre-conference workshop presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), Anaheim, CA, 2008.

Smith, C. and S. Gottheil, Enrolment or enrollment: Implementing SEM in the Canadian context.  Pre-conference workshop presented at the Annual Meeting and Conference of the Association of Registrars of Universities and Colleges of Canada, Halifax, NS, 2008.

Smith, C. and S. Gottheil, Enrollment or enrolment: Implementing SEM in the Canadian context.  Pre-conference workshop presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), New Orleans, LA, 2007.

Smith, C. and C. Kerlin, The core concepts of SEM: Two-year institutions.  Pre-conference workshop presented at the Annual Strategic Enrollment Management Conference (American Association of Collegiate Registrars and Admissions Officers), Phoenix, AZ, 2006.

 Awards Icon Honours and Awards

University of Windsor, Certificate of Recognition “for steadfast support for the Outstanding Scholars Program,” 2016

University of Windsor Students’ Alliance, Recognition and Appreciation Award “for years of dedication and service as dean of students,” 2016

University of Windsor Faculty of Nursing Clinical Preceptorship Program, Certificate of Recognition, 2016

National Association of Student Personnel Administrators, Certificate of Recognition “for service on the Journal of Student Affairs Research and Practice Editorial Board, 2016

University of Windsor Graduate Students’ Society, Appreciation Award, 2015 and 2016

University of Windsor, Ten Years of Service Award, 2015

G8&G20 Alumni Association, Certificate of Appreciation, “for cooperation and support of the G20 Youth Forum,” 2014

Canadian Red Crosse, Certificate of Appreciation (Pakistan Earthquake Relief), 2012

University of Windsor Student and Academic Services, Going the Extra Mile Award, 2009

University of Windsor Organization of Part-time University Students, OPUS Staff/Faculty Leadership Award, 2016 and Friend of Students’ Award, 2006

Golden Key International Honor Society Windsor Chapter, Honorary Member, 2005

National Association for College Admission Counseling, Certificate of Appreciation “for Editorial Board Services,” 2005

State University of New York College Admissions Professionals, Certificate of Appreciation “for service as president,” 2004 and Certificate of Appreciation “for service as president-elect,” 2003

American Association of Collegiate Registrars and Admissions Officers, Certificate of Appreciation “for service on the 2002-2003 Admissions Management Task Force,” 2003

SUNY College of Agriculture and Technology at Cobleskill Business and Computer Technologies Department, Certificate of Appreciation for “exceptional assistance at the Conference on Technology for High School Teachers,” 1997

Florida State University, Maurice Litton Scholarship Award “for academic achievement and commitment to the field of community college education,” 1995

New England Association of Collegiate Registrars and Admissions Officers, Certificate of Appreciation “for outstanding performance as chairperson,” 1991

University of Maine Department of Public Administration, Outstanding Graduate Student in Public Administration Award, 1991

Education Icon Education

Doctor of Education, Florida State University (1997)
Master of Public Administration, University of Maine (1991)
Master of Arts (Political Science), Drew University (1982)
Bachelor of Arts (Political Science), University of Southern Maine (1981)​