ITS Hotnews

On Thursday, December 4, IT Services will be performing system maintenance on UWinsite Student between 6:00 a.m. - 8:00 a.m. During this time, connectivity may be briefly interrupted in which case you may have to log in again.

We apologize for any inconvenience this may cause.

Please note that UWinsite Student and several downstream applications will be unavailable from 4:30 p.m. on Friday, December 12 through Sunday, December 14 while IT Services perform system maintenance.

To minimize disruption to campus activities, the project team has worked closely with campus stakeholders to coordinate timing and conduct thorough testing.

• Students are encouraged to check their student account balance on UWinsite Student before the maintenance period begins to ensure everything is in order ahead of the December 19 Winter 2026 fee deadline. This will help avoid delays or complications.
• Faculty are encouraged to plan ahead for final grade submission, as access to UWinsite Student will be unavailable during the maintenance period. Please ensure that any necessary grading tasks are completed prior to the scheduled downtime.

Please make note of the outage period and plan accordingly.

Impacted systems may include:

• AAMS (Advanced Agent Management System)
• Alma & Primo (library)
• Bookstore
• eCV (electronic CV )
• iApply
• Enterprise Directory Services (eDS)
• Destiny
• LAW Reader (OLSAS)
• mySuccess (Orbis)
• Raiser's Edge
• Student Perception of Teaching (SPT)
• AIM (SNAP Admin/Student used for legacy data)
• Star Res
• UWinsite Engage (Eloqua)
• UWinsite Finance
• UWinsite Service (Ask.UWindsor)
• UWinsite Student (Campus Solutions)
• UWinsite People Interfaces
• Animal Care Certification
• Safe Lancer Scheduling Info
• Odyssey card info (SLQ runs)
• Parking
• erSo
• Crystal Reports
• GT Forms

Stay Safe:

• Never click suspicious links or share credentials.
• Do not disclose Multi-Factor Authentication (MFA) codes.
• Report phishing in MS Outlook or forward to spam@uwindsor.ca.
• If you clicked a link or entered credentials, call 519-253-3000 ext. 4440 immediately.

We are actively monitoring these incidents and taking steps to block malicious senders and restore affected accounts. Your caution plays a critical role in maintaining campus cybersecurity.

Please be advised that Wireless Access Point (WAP) replacement work will occur at the London Life Environmental Research Centre (GLIER) from Monday, November 24 to Wednesday, November 26. During this time, Wi-Fi service may experience intermittent disruptions.

If you have difficulty accessing the wireless network in the building after the installers have left your area, please see the knowledge article on how to forget and reconnect to Wi-Fi.

Wireless access point (WAP) replacement work will take place in the Human Kinetics building and may disrupt Wi-Fi service on the following dates and areas: 

• Monday, November 10 - 2nd Floor of HK Building - 8:30 a.m. - 1:30 p.m.
• Monday, November 10 - Basement of HK Building - 1:30 p.m. - 4:30 p.m. 
• Tuesday, November 11 - 1st Floor of HK Building (excluding 14* classrooms) - 8:30 a.m. - 4:30 p.m.
• Tuesday, November 11 - Meeting Room 151A - 10:00 a.m. - 11:00 a.m.
• Wednesday, November 12 - 1st Floor of HK Building (excluding 14* classrooms) - 8:30 a.m. - 4:30 p.m.
• Thursday, November 13 - 2nd Floor of HK Building -  8:30 a.m. - 4:30 p.m.
• Thursday, November 13 - Field House (including ARS offices) Toldo Lancer Centre -  1:00 p.m. - 4:30 p.m.

If you have difficulty accessing the wireless network in the building after the installers have left your area, please see the knowledge article on how to forget and reconnect to Wi-Fi.

Wireless access point (WAP) replacement work will take place in the Human Kinetics building and may disrupt Wi-Fi service on the following dates and areas: 

• Friday, November 7, classrooms 143 & 140 HK

If you have difficulty accessing the wireless network in the building after the installers have left your area, please see the knowledge article on how to forget and reconnect to Wi-Fi.

On Friday, November 7, IT Services will be performing system maintenance between 7:00 a.m. - 8:00 a.m. This maintenance may affect the following applications and services: UWinSite Student, eDS (UWinAdmin), Odyssey, AIMS (Parking Management Software), UWin Account Services, Gradeflow, and Destiny.

During this time, your access might be disrupted. In that case, please try accessing your application after the maintenance is complete.

Please note that additional system maintenance will take place: 

• Wednesday, November 12, from 7:00 a.m. to 8:00 a.m.
• Friday, November 14, from 7:00 a.m. to 8:00 a.m. 

We apologize for any inconvenience this may cause.

Should you experience any issues, please contact the IT Service Desk by: 

• Opening a ticket
• Chatting (Monday to Friday 10:00 a.m. – 7:30 p.m.)
• Calling 519-253-3000 ext. 4440 (Monday to Friday 8:30 a.m. – 8:00 p.m.)

On Thursday, November 6, IT Services will be performing system maintenance on UWinsite Student between 6:00 a.m. - 8:00 a.m. During this time, connectivity may be briefly interrupted in which case you may have to log in again.

We apologize for any inconvenience this may cause.

Some Microsoft users are experiencing a disruption accessing related Microsoft applications and campus systems that use @uwindsor.ca single sign-on and multi-factor authentication, including Brightspace and UWinsite Student. The IT Services team is investigating the issue and will resolve it as soon as possible.

We appreciate your patience and apologize for any inconvenience this may have caused.