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ITS Hotnews

Retiree Authentication Issue

7 hours 16 min ago
We are currently experiencing an authentication issue that has impacted access for some retiree accounts.  We are working on a resolution and will post updates as we have them available.  We apologize for any inconvenience this may cause.    Sincerely   IT Services

Update: Blackboard is available

Wed, 08/05/2020 - 08:27
The Blackboard emergency maintenace has completed and the application was available as of 8:15am on Wednesday, August 5, 2020

Blackboard will be unavailable until a critical issue is resolved

Wed, 08/05/2020 - 07:52

Blackboard will be unavailable on Wednesday, August 5, 2020 until a critical issue is resolved for emergency maintenance.

 

Internet to the University of Windsor is down

Thu, 07/30/2020 - 12:48

Internet service to Campus was interupted at 11:40am.  Technicians are currently investigating the source of the outage.  

 

 

Azure Authentication Now Available on Drupal

Fri, 07/24/2020 - 13:19

With updates to authentication services this morning, the University of Windsor websites are now capable of authenticating against Microsoft Azure. Content editors will see the option on the login pages. 

MyUWinfo Offline

Thu, 07/16/2020 - 09:03

MyUWinfo will be unavailable Friday, July 17 – Sunday, July 19, 2020 for a scheduled upgrade of UWindsor’s gateway to human resource information.

It is expected myUWinfo will be back online the morning of Monday, July 2020. If this changes, any updates will be posted here. 

Network maintenance Tuesday July 14 6:00-7:00am

Fri, 07/10/2020 - 09:30

IT Services will be performing network maintenance Tuesday July 14, 2020 from 6:00-7:00am. The mobile VPN service will be unavailable for up to 5 minutes. If something goes wrong, general access to Internet may be interrupted. Other services may also be affected, such as GoPrint, vending machines and laundry.

If you continue to experience network problems after 8:00am, please contact the IT Service Desk at ext. 4441.

Incoming calls to the University are unavailable

Sat, 06/27/2020 - 09:10

During a scheduled system change Telus experienced a problem and is actively working on resolving the incident.

Network Maintenance

Wed, 06/24/2020 - 08:44

On Thursday, June 25, several campus services will go offline due to network maintenance during a planned network interruption lasting a few minutes between 6 and 6:30 am. The short network interruption will affect: active connections using the Shrew VPN client, Awards connectivity to the Ministry, and access to IDIR. Any user sessions that drop will need to be reestablished. Other impacted services are expected to resume once the network maintenance has completed.

Microsoft Teams Performance Issues

Thu, 06/18/2020 - 10:41

Microsoft has identified a performance issue with Teams where up to 7% of messages can be delayed 15 minutes. They are working to resolve the issue. 

Network Maintenance

Wed, 06/17/2020 - 08:41

On Thursday, June 18, several campus services will go offline due to network maintenance during a planned network interruption lasting a few minutes between 6 and 6:30 am. Services are expected to resume once the network maintenance has completed.

University Website Unavailable

Tue, 06/16/2020 - 09:33

The University of Windsor website was unavailable from 6:15am to 9:30am on June 16th, 2020. If you experience any issues as a result, please submit a ticket. 

TeamDynamix Authentication Incident

Thu, 06/11/2020 - 08:43

TeamDynamix Authentication Incident

The ability to login to Teamdynamix is currently unavailable and Administrators are working on the problem.

IT Services will keep this page updated.

 

 

New Edge Browser

Mon, 06/08/2020 - 12:00

Microsoft as made a fundamental change to the Edge browser. The new Edge is faster, more secure, supports Adobe Acrobat forms, and provides easy syncing of bookmarks and history between computers that you sign on to.

Campus manged computers (including computers in classroom (lecture rooms) will be upgraded during the week of April 20. Users can upgrade to the new browser before then using the Company Portal. For more information <<TDX KB article link>>

Users of unmanaged computers can expect Edge to be automatically upgraded as part of the Windows Update later this year.

macOS, iOS and Android users can use the new Edge as well: https://www.microsoft.com/en-us/edge/business

UWindsor.ca Website Maintenance – May 26th

Mon, 05/25/2020 - 11:00

UPDATE (11:30 am) : Issues with uwindsor.ca and Leddy Library website have been resolved.  If you continue to experience any issues, please notify us by logging a ticket on the IT Services website.  Thank you for your patience.

UPDATE (9:30 am) : Content editors can login and update their websites.  We are continuing to work on issues relating to the uwindsor.ca homesite as well as Leddy Library.

UPDATE (8:30 am) : We are currently troubleshooting an issue with the uwindsor.ca homesite.  Users may experience pages on the homesite loading improperly.  We will provide an update as we're able to resolve this issue.

Starting at 7:30 am on May 26, we will be performing some necessary maintenance on the uwindsor.ca production server. We do not expect any major issues during the process, however, all authenticated users will be logged out and page edits will not be able to be made during this period. We anticipate the entire maintenance process will take about one hour and will post an update on the IT Services website when it is complete ( https://www.uwindsor.ca/itservices ). 

UWindsor.ca Website Maintenance – May 26th

Mon, 05/25/2020 - 11:00

Starting at 7:30 am on May 26, we will be performing some necessary maintenance on the uwindsor.ca production server. We do not expect any major issues during the process, however, all authenticated users will be logged out and page edits will not be able to be made during this period. We anticipate the entire maintenance process will take about one hour and will post an update on the IT Services website when it is complete ( https://www.uwindsor.ca/itservices ). 

Staging Server Unavailable for Maintenance - May 7, 8:00 am

Wed, 05/06/2020 - 16:01

UPDATE:  Staging websites will be available as of 9:00 am.  We are continuing to monitor the server post-maintenance. Please open a service ticket to notify us of any issues you experience.  Thanks.

Websites hosted on our staging server will be unavailable while we perform maintenance starting at approximately 8:00 am on May 7th.  Work is expected to take approximately one hour and we will post an update once it is complete.  Thank you.

Staging Server Unavailable for Maintenance - May 7, 8:00 am

Wed, 05/06/2020 - 16:01

Websites hosted on our staging server will be unavailable while we perform maintenance starting at approximately 8:00 am on May 7th.  Work is expected to take approximately one hour and we will post an update once it is complete.  Thank you.

TeamDynamix Version Upgrade

Mon, 05/04/2020 - 15:59

A scheduled TeamDynamix upgrade is set to happen on May 9, 2020 between 12 AM and 4 AM Eastern Time. Durring this time, TeamDynamix will be unavailable. 

TeamDynamix Version Upgrade

Mon, 05/04/2020 - 15:59

A scheduled TeamDynamix upgrade is set to happen on May 9, 2020 between 12 AM and 4 AM Eastern Time. Durring this time, TeamDynamix will be unavailable.