ITS Hotnews

Network maintenance Fri May 29 06:45-07:15 AM

6 hours 12 min ago

IT Services will be performing network maintenance Friday, May 29 between 6:45 and 7:15 AM to resolve an issue. During this time there may be very brief interruptions to network service. Computer Science may experience outages of up to 20 seconds.

 

System Migration – Leddy Library - SWODA and Omeka websites – Friday, June 5 from 8:00 a.m. – 10:00 a.m.

Thu, 05/28/2026 - 09:37

On Friday, June 5, IT Services will complete a system migration for the Leddy Library's SWODA and Omeka websites from 8:00 a.m. to 10:00 a.m. During this time, the website will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration – Leddy Library Website – Friday, June 5 from 8:00 a.m. – 10:00 a.m.

Thu, 05/28/2026 - 09:34

On Friday, June 5, IT Services will complete a system migration for the Leddy Library website (leddy.uwindsor.ca)  from 8:00 a.m. to 10:00 a.m. During this time, the website will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

Central Policies Index Unavailable – Tuesday, May 19

Tue, 05/19/2026 - 11:46

Please be advised that the University of Windsor's Central Policies Index (also known as Presto) is currently unavailable due to a service disruption.

This repository organizes the institution’s general policies for faculty, staff, and students.

IT Services is actively working to restore access as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.

If you have urgent policy-related inquiries in the meantime, please email lawlibrarian@uwindsor.ca

System Migration - UWindsor.ca (Main University of Windsor Website) Tuesday, May 19, from 6:00 a.m. - 9:30 a.m.

Tue, 05/12/2026 - 15:31

On Tuesday, May 19, IT Services will complete a system migration for the University of Windsor website (UWindsor.ca) from 6:00 a.m. - 9:30 a.m. During this time, the website will be unavailable.

Cloud services such as email, Teams, Brightspace, UWinsite Finance, UWinsite Student, and UWinsite People will continue to function throughout the migration without any downtime. 

We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

Temporary Regional Website Outage for uwindsor.ca – May 8, 2026

Fri, 05/08/2026 - 11:03

We are currently experiencing a temporary outage of the uwindsor.ca website affecting some regions worldwide. If this issue impacts your location and you have an active UWin ID, you can access affected services by downloading and installing a VPN client.

We apologize for any inconvenience this may cause and appreciate your patience.

Planned Outage: UWinsite Student – Saturday, May 9, from 7:00 a.m. to 4:00 p.m.

Tue, 05/05/2026 - 13:32

UWinsite Student will be unavailable on Saturday, May 9, from 7:00 a.m. to 4:00 p.m. while IT Services perform System maintenance.

Please note the last day for late registration and change of courses for Inter-Session (6-week) is Sunday, May 10. UWinsite Student will be back online by 4:00 p.m. on Saturday, May 9, for those who wish to complete these tasks.

The systems listed here may be affected because they share data with UWinsite Student. While these systems will remain available during the outage, they will not receive updates until system service is restored.

  • AAMS (Advanced Agent Management System)
  • AIM (SNAP Admin/Student – legacy data)
  • Alma & Primo (Library)
  • Bookstore
  • eCV (electronic CV)
  • Enterprise Directory Services (eDS)
  • LAW Reader (OLSAS)
  • mySuccess (Orbis)
  • Parking
  • Safe Lancer Scheduling Info
  • StarRez
  • Touch Net

We appreciate your patience while we complete this important work.  

UWinsite Student Maintenance - Thursday, May 7 from 6:00 a.m. - 8:00 a.m.

Tue, 05/05/2026 - 08:00

On Thursday, May 7, IT Services will be performing system maintenance on UWinsite Student between 6:00 a.m. - 8:00 a.m. During this time, connectivity may be briefly interrupted in which case you may have to log in again.

We apologize for any inconvenience this may cause.

Wireless network maintenance - Friday, May 1, 6:00 a.m. – 8:00 a.m.

Fri, 05/01/2026 - 07:47
IT Services will be performing maintenance on the wireless network Friday May 01 between 6:00AM and 8:00AM. During this time, there will be rolling outages around the network as wireless access points reboot. Each wireless access point reboot should take approximately 10 minutes.

If you continue to experience problems with the wireless network after 8:00AM, please contact the Service Desk at ext 4441 or by using Live Chat on the IT Services web page at https://www.uwindsor.ca/itservices/.

System Migration – Ready Track (Chemical Control Centre) – Friday, May 8, from 11:30 a.m. – 1:30 p.m.

Tue, 04/28/2026 - 13:34

On Friday, May 8, IT Services will complete a system migration for Ready Track (Chemical Control Centre) from 11:30 a.m. to 1:30 p.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration – Odyssey (UwinCARD Purchases) – Friday, May 1, from 8:30 a.m. – 10:30 a.m.

Tue, 04/28/2026 - 13:29

On Friday, May 1, IT Services will complete a system migration for Odyssey (UwinCARD) from 8:30 a.m. to 10:30 a.m. During this time, the application will be unavailable and UwinCARD purchases will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

 

System Migration – Bookstore Web Database Server and Bookstore Web Server – Tuesday, May 5, from 9:30 a.m. – 11:30 a.m.

Tue, 04/28/2026 - 13:21

On Tuesday, May 5, IT Services will complete a system migration for the Bookstore Web Database Server and Bookstore Web Server from 9:30 a.m. to 11:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration – Bookstore Database and App Server – Monday, May 4 from 9:30 a.m. – 11:30 a.m.

Tue, 04/28/2026 - 13:18

On Monday, May 4, IT Services will complete a system migration for the Bookstore Database and Bookstore App Server from 9:30 a.m. to 11:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration - StarRez (Power BI, integrations for: Fusion, Sonia, UWinsite Finance)

Tue, 04/28/2026 - 11:52

On Tuesday, April 28, IT Services will complete a system migration for Star Rez between 1:00 p.m. and 3:00 p.m. 

Related systems will remain functional; however, the integration processing between the related systems and UWinsite systems might be delayed during this outage. 

This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration – Crystal Reports – Tuesday, April 28 from 9:30 a.m. – 11:30 a.m.

Sun, 04/26/2026 - 08:30

On Tuesday, April 28, IT Services will complete a system migration for Crystal Reports between 9:30 a.m. and 11:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration – REDCap – Monday, April 27 from 8:30 a.m. – 10:30 a.m.

Fri, 04/24/2026 - 08:30

On Monday, April 27, IT Services will complete a system migration for REDCap between 8:30 a.m. and 10:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration – SAS (Student Accessibility) – Monday, April 27 from 8:30 a.m. – 10:30 a.m.

Fri, 04/24/2026 - 08:30

On Monday, April 27, IT Services will complete a system migration for SAS (Student Accessibility Services) between 8:30 a.m. and 10:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

Planned System Outage: UWinsite Student and Related Applications – Saturday, April 25 from 9:00 a.m. to 3:00 p.m.

Thu, 04/23/2026 - 11:58

As part of the IT Infrastructure Migration Project, UWinsite Student will be unavailable, and several connected applications may be impacted, from 9:00 a.m. until 3:00 p.m. on Saturday, April 25, while IT Services completes the migration.

Impacted systems may include:

The systems listed here may be affected because they share data with UWinsite Student. While these systems will remain available during the outage, they will not receive updates until service is restored.

  • AAMS (Advanced Agent Management System)
  • AIM (SNAP Admin/Student – legacy data)
  • Alma & Primo (library)
  • Animal Care Certification
  • Bookstore
  • Crystal Reports
  • Destiny
  • eCV (electronic CV)
  • Enterprise Directory Services (eDS)
  • erSo
  • GT Forms
  • iApply
  • LAW Reader (OLSAS)
  • mySuccess (Orbis)
  • Odyssey card info (SLQ runs)
  • Parking
  • Raiser's Edge
  • Safe Lancer Scheduling Info
  • StarRez
  • Student Perception of Teaching (SPT)
  • Touch Net
  • UWinsite Engage (Eloqua)
  • UWinsite Finance
  • UWinsite People Interfaces
  • UWinsite Service (Ask.UWindsor)
  • UWinsite Student (Campus Solutions)

We appreciate your patience while we complete this important work. 

For more information visit www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

Delinea Maintenance - Monday, April 20 from 7:30 p.m. to 8:30 p.m.

Fri, 04/17/2026 - 15:52

IT Services will be performing maintenance to Delinea on Monday, April 20, between 7:30 p.m. and 8:30 p.m. During this maintenance window remote access service will be unavailable.

We apologize for any inconvenience this may cause.

Network Maintenance - Wednesday, April 8 from 6:30 a.m. to 7:30 a.m.

Tue, 04/07/2026 - 16:05

IT Services will be performing network maintenance on Wednesday, April 8, between 6:30 a.m. and 7:30 a.m. During this maintenance window, brief interruptions to network services may occur for the Computer Science area.

Once the network is restored, you may need to restart or log in again to affected platforms and applications, and refresh your GlobalProtect VPN connection.

We apologize for any inconvenience this may cause.