Computer chip and CAW Student Centre montage - IT Service Desk is ext. 4440

ITS HotNews

  • IT Services has been receiving reports of issues with the eduroam wireless network.  Some users cannot authenticate to the network, while others can connect but the network is not working.  It appears that this issue is only affects certain users, the majority of people are working fine.
  • IT Services experienced network problems Wednesday Sept 13 between 1:05 and 1:10pm and again Thursday Sept 14 between 2:51 and 2:56am.  These outages affected Internet access and most applications, such as myUWindsor portal, Blackboard, SIS and Food Services. IT Services is still investigating the cause and will take approrpriate action to prevent a reoccurence of the problems.
  • The UCC Basement Computer Lab is closed through the months of September and October to accommodate staff throughout the buildout of the new Financial Information System. Please note, this will not affect the services offered by IT Services staff including onsite, the service desk, or operations.
  • IT Services will be performing network maintenance Wednesday August 30 and Thursday August 31 from 6:00am - 7:15am. There is potential for brief 2 minute network outages during these times as the campus firewalls are updated.