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Computer chip and CAW Student Centre montage - IT Service Desk is ext. 4440

ITS Hotnews

  • On Thursday, May 17 between 6 and 8 am, IT Services will be performing network maintenance affecting the West Library.

  • IT Services will be performing firewall updates and testing Friday, May 11 from 5:30 to 7:30am. During this time, some services such as Blackboard, GoPrint, Food Services will be offline. Additional services affected include VPNs and VoIP-phones. The testing may additionally result in secure websites not working correctly intermittently until 7:00am.
  • Update May 09 11:00am: IT Services is tracking down the last few issues remaining from the power outages.  Neale Education Building is still affected, with individual issues elsewhere on campus.
  • Update May 10 10:00am: The login problems have been resolved and all affected services should be be functioning normally. Update May 03 8:55am: The problem is also affecting ERP Finance and other services that use single sign-on. There is a current problem with UWinGmail.  Students cannot log in to UWinGmail via the web.