IT Services
Central Policies Index Unavailable – Tuesday, May 19
Please be advised that the University of Windsor's Central Policies Index (also known as Presto) is currently unavailable due to a service disruption.
This repository organizes the institution’s general policies for faculty, staff, and students.
IT Services is actively working to restore access as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
If you have urgent policy-related inquiries in the meantime, please email lawlibrarian@uwindsor.ca
System Migration - UWindsor.ca (Main University of Windsor Website) Tuesday, May 19, from 6:00 a.m. - 9:30 a.m.
On Tuesday, May 19, IT Services will complete a system migration for the University of Windsor website (UWindsor.ca) from 6:00 a.m. - 9:30 a.m. During this time, the website will be unavailable.
Cloud services such as email, Teams, Brightspace, UWinsite Finance, UWinsite Student, and UWinsite People will continue to function throughout the migration without any downtime.
We apologize for any inconvenience this may cause.
This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project
Temporary Regional Website Outage for uwindsor.ca – May 8, 2026
We are currently experiencing a temporary outage of the uwindsor.ca website affecting some regions worldwide. If this issue impacts your location and you have an active UWin ID, you can access affected services by downloading and installing a VPN client.
We apologize for any inconvenience this may cause and appreciate your patience.
Planned Outage: UWinsite Student – Saturday, May 9, from 7:00 a.m. to 4:00 p.m.
UWinsite Student will be unavailable on Saturday, May 9, from 7:00 a.m. to 4:00 p.m. while IT Services perform System maintenance.
Please note the last day for late registration and change of courses for Inter-Session (6-week) is Sunday, May 10. UWinsite Student will be back online by 4:00 p.m. on Saturday, May 9, for those who wish to complete these tasks.
The systems listed here may be affected because they share data with UWinsite Student. While these systems will remain available during the outage, they will not receive updates until system service is restored.
- AAMS (Advanced Agent Management System)
- AIM (SNAP Admin/Student – legacy data)
- Alma & Primo (Library)
- Bookstore
- eCV (electronic CV)
- Enterprise Directory Services (eDS)
- LAW Reader (OLSAS)
- mySuccess (Orbis)
- Parking
- Safe Lancer Scheduling Info
- StarRez
- Touch Net
We appreciate your patience while we complete this important work.
UWinsite Student Maintenance - Thursday, May 7 from 6:00 a.m. - 8:00 a.m.
On Thursday, May 7, IT Services will be performing system maintenance on UWinsite Student between 6:00 a.m. - 8:00 a.m. During this time, connectivity may be briefly interrupted in which case you may have to log in again.
We apologize for any inconvenience this may cause.
Wireless network maintenance - Friday, May 1, 6:00 a.m. – 8:00 a.m.
If you continue to experience problems with the wireless network after 8:00AM, please contact the Service Desk at ext 4441 or by using Live Chat on the IT Services web page at https://www.uwindsor.ca/itservices/.
System Migration – Ready Track (Chemical Control Centre) – Friday, May 8, from 11:30 a.m. – 1:30 p.m.
On Friday, May 8, IT Services will complete a system migration for Ready Track (Chemical Control Centre) from 11:30 a.m. to 1:30 p.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.
This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project
System Migration – Odyssey (UwinCARD Purchases) – Friday, May 1, from 8:30 a.m. – 10:30 a.m.
On Friday, May 1, IT Services will complete a system migration for Odyssey (UwinCARD) from 8:30 a.m. and 10:30 a.m. During this time, the application will be unavailable and UwinCARD purchases will be unavailable. We apologize for any inconvenience this may cause.
This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project
System Migration – Bookstore Web Database Server and Bookstore Web Server – Tuesday, May 5, from 9:30 a.m. – 11:30 a.m.
On Tuesday, May 5, IT Services will complete a system migration for the Bookstore Web Database Server and Bookstore Web Server from 9:30 a.m. and 11:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.
This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project
System Migration – Bookstore Database and App Server – Monday, May 4 from 9:30 a.m. – 11:30 a.m.
On Monday, May 4, IT Services will complete a system migration for the Bookstore Database and Bookstore App Server from 9:30 a.m. and 11:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.
This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project
System Migration - StarRez (Power BI, integrations for: Fusion, Sonia, UWinsite Finance)
On Tuesday, April 28, IT Services will complete a system migration for Star Rez between 1:00 p.m. and 3:00 p.m.
Related systems will remain functional; however, the integration processing between the related systems and UWinsite systems might be delayed during this outage.
This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project
System Migration – Crystal Reports – Tuesday, April 28 from 9:30 a.m. – 11:30 a.m.
On Tuesday, April 28, IT Services will complete a system migration for Crystal Reports between 9:30 a.m. and 11:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.
This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project