IT Services

Wireless network maintenance - Friday, May 1, 6:00 a.m. – 8:00 a.m.

Fri, 05/01/2026 - 07:47
IT Services will be performing maintenance on the wireless network Friday May 01 between 6:00AM and 8:00AM. During this time, there will be rolling outages around the network as wireless access points reboot. Each wireless access point reboot should take approximately 10 minutes.

If you continue to experience problems with the wireless network after 8:00AM, please contact the Service Desk at ext 4441 or by using Live Chat on the IT Services web page at https://www.uwindsor.ca/itservices/.

System Migration – Ready Track (Chemical Control Centre) – Friday, May 8, from 11:30 a.m. – 1:30 p.m.

Tue, 04/28/2026 - 13:34

On Friday, May 8, IT Services will complete a system migration for Ready Track (Chemical Control Centre) from 11:30 a.m. to 1:30 p.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration – Odyssey (UwinCARD Purchases) – Friday, May 1, from 8:30 a.m. – 10:30 a.m.

Tue, 04/28/2026 - 13:29

On Friday, May 1, IT Services will complete a system migration for Odyssey (UwinCARD) from 8:30 a.m. and 10:30 a.m. During this time, the application will be unavailable and UwinCARD purchases will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

 

System Migration – Bookstore Web Database Server and Bookstore Web Server – Tuesday, May 5, from 9:30 a.m. – 11:30 a.m.

Tue, 04/28/2026 - 13:21

On Tuesday, May 5, IT Services will complete a system migration for the Bookstore Web Database Server and Bookstore Web Server from 9:30 a.m. and 11:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration – Bookstore Database and App Server – Monday, May 4 from 9:30 a.m. – 11:30 a.m.

Tue, 04/28/2026 - 13:18

On Monday, May 4, IT Services will complete a system migration for the Bookstore Database and Bookstore App Server from 9:30 a.m. and 11:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration - StarRez (Power BI, integrations for: Fusion, Sonia, UWinsite Finance)

Tue, 04/28/2026 - 11:52

On Tuesday, April 28, IT Services will complete a system migration for Star Rez between 1:00 p.m. and 3:00 p.m. 

Related systems will remain functional; however, the integration processing between the related systems and UWinsite systems might be delayed during this outage. 

This migration is part of the IT Infrastructure Migration; for more information, visit: www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration – Crystal Reports – Tuesday, April 28 from 9:30 a.m. – 11:30 a.m.

Sun, 04/26/2026 - 08:30

On Tuesday, April 28, IT Services will complete a system migration for Crystal Reports between 9:30 a.m. and 11:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration – REDCap – Monday, April 27 from 8:30 a.m. – 10:30 a.m.

Fri, 04/24/2026 - 08:30

On Monday, April 27, IT Services will complete a system migration for REDCap between 8:30 a.m. and 10:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

System Migration – SAS (Student Accessibility) – Monday, April 27 from 8:30 a.m. – 10:30 a.m.

Fri, 04/24/2026 - 08:30

On Monday, April 27, IT Services will complete a system migration for SAS (Student Accessibility Services) between 8:30 a.m. and 10:30 a.m. During this time, the application will be unavailable. We apologize for any inconvenience this may cause.

This migration is part of the IT Infrastructure Migration; for more information, visit: https://www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

Planned System Outage: UWinsite Student and Related Applications – Saturday, April 25 from 9:00 a.m. to 3:00 p.m.

Thu, 04/23/2026 - 11:58

As part of the IT Infrastructure Migration Project, UWinsite Student will be unavailable, and several connected applications may be impacted, from 9:00 a.m. until 3:00 p.m. on Saturday, April 25, while IT Services completes the migration.

Impacted systems may include:

The systems listed here may be affected because they share data with UWinsite Student. While these systems will remain available during the outage, they will not receive updates until service is restored.

  • AAMS (Advanced Agent Management System)
  • AIM (SNAP Admin/Student – legacy data)
  • Alma & Primo (library)
  • Animal Care Certification
  • Bookstore
  • Crystal Reports
  • Destiny
  • eCV (electronic CV)
  • Enterprise Directory Services (eDS)
  • erSo
  • GT Forms
  • iApply
  • LAW Reader (OLSAS)
  • mySuccess (Orbis)
  • Odyssey card info (SLQ runs)
  • Parking
  • Raiser's Edge
  • Safe Lancer Scheduling Info
  • StarRez
  • Student Perception of Teaching (SPT)
  • Touch Net
  • UWinsite Engage (Eloqua)
  • UWinsite Finance
  • UWinsite People Interfaces
  • UWinsite Service (Ask.UWindsor)
  • UWinsite Student (Campus Solutions)

We appreciate your patience while we complete this important work. 

For more information visit www.uwindsor.ca/itservices/1447/it-infrastructure-migration-project

Delinea Maintenance - Monday, April 20 from 7:30 p.m. to 8:30 p.m.

Fri, 04/17/2026 - 15:52

IT Services will be performing maintenance to Delinea on Monday, April 20, between 7:30 p.m. and 8:30 p.m. During this maintenance window remote access service will be unavailable.

We apologize for any inconvenience this may cause.

Network Maintenance - Wednesday, April 8 from 6:30 a.m. to 7:30 a.m.

Tue, 04/07/2026 - 16:05

IT Services will be performing network maintenance on Wednesday, April 8, between 6:30 a.m. and 7:30 a.m. During this maintenance window, brief interruptions to network services may occur for the Computer Science area.

Once the network is restored, you may need to restart or log in again to affected platforms and applications, and refresh your GlobalProtect VPN connection.

We apologize for any inconvenience this may cause.