IT Services

Network Maintenance to Cause Internet Outage – Sunday, Dec. 10, 8 between 9 a.m.

Thu, 12/07/2023 - 16:21

Scheduled network maintenance will occur on Sunday, Dec. 10, between 8 and 9 a.m. and will cause a brief internet outage that could last up to 20 minutes. The maintenance is essential to modernize our external network access and transition to a new internet provider. 

Cloud services like the Outlook web application and Brightspace Learning Management System will continue functioning as usual. The internet and systems hosted on the campus network will be impacted including, but not limited to: 

  • UWinsite Student 
  • myUWinfo 
  • My Attendance 

If you have difficulty accessing the network after the maintenance, please contact the IT Service Desk by calling 519-253-3000 ext. 4440, when open on Sunday from 8:30 a.m. to 4 p.m. 


Network Maintenance, Monday, Nov. 27, 9 - 9:30 a.m.

Fri, 11/24/2023 - 15:13
IT Services will make changes to the network between 9 and 9:30 a.m. on Monday, November 27, to improve campus security. This change should have no impact on service.

If you experience problems after 9:30 a.m., contact the IT Service Desk by: 

Database testing as part of the Server Modernization Project, November 2023

Fri, 11/17/2023 - 15:48

Database testing for the University’s Server Modernization Project will take place for the remainder of November. 

During these tests, some systems and applications may have longer than usual processing and wait times. This includes: 

  • eGAS (graduate applications)  
  • eCV (electronic CV system)  
  • My Attendance  
  • AIMS 
  • UwinCard  

Brightspace and UWinsite Student will not be affected. 

We are sorry for any inconvenience it may cause. We appreciate your patience as we improve our servers. Thank you!  

Monsido Maintenance, Sunday, Dec. 3, 4 a.m. to Noon

Fri, 11/17/2023 - 13:35
Monsido will perform scheduled database maintenance on Sunday, December 3 from 4 a.m. to noon. During this time, web content editors may be unable to log into the Monsido application or experience intermittent outages. We apologize for any inconvenience this may cause.

Downtown Network Maintenance – Mon., Nov. 20, 6 to 8 a.m.

Fri, 11/17/2023 - 09:09

Scheduled network maintenance will occur on Monday, Nov. 20, between 6 and 8 a.m. For the following buildings: 

  • 300 Ouellette Ave  
  • Alan Wildeman Centre for Creative Arts 
  • School of Creative Arts – Armouries 
  • Windsor Hall  

You might experience a brief service interruption and need to restart or log in again on some platforms after the maintenance is completed. 

We apologize for any inconvenience this may cause.