The experience of patients and their families is often the missing ingredient to improve patient safety, says Deborah Prowse. Her mother’s tragic death in 2004 led her to become an advocate for providers to work with patients to make healthcare safer.

In an address to a one-day conference at the University of Windsor on Saturday, September 24, Prowse will discuss her personal journey from harm to healing.

Patient Safety Matters: Improving Patient Safety across the Continuum is organized by the Faculty of Nursing as an opportunity for all disciplines, roles and sectors in healthcare to learn together about patient safety.

In addition to Prowse’s presentation, attendees will hear from John Gosbee, a doctor specializing in human factors engineering, and Kathleen Sutcliffe, a professor of management who helps complex organizations to become more resilient in coping with uncertainty.

Find more information, including a complete schedule and registration details, on the conference Web site.