Systems Outage Information: Click here to visit uwindsorsupport.ca

Beth Oakley

Eliminating phone menu to allow registrar’s office to serve students faster

Getting rid of its automated phone menu system will allow staff in the registrar’s office to provide better services to clients, says acting registrar Charlene Yates.

“Our students are sophisticated—they use the myUWindsor system, the Web site, or the app for general information,” she says. “When they call the office, it’s because they require personalized assistance and need to talk to a live person.”

The automated menu asked clients to indicate the nature of their call, and sorted them based on those responses.

Organizing committee invites proposals for Welcome Week events

The Windsor Welcome Week committee invites individuals and organizations to submit proposals for events for the annual fall orientation, which this year will run September 2 to 8.

Proposals are due no later than June 29 for inclusion in the event guide that will be distributed in September and available on the Web.

Events must be inclusive and accessible for all, and must contribute toward at least of the desired outcomes: