VPN graphicInformation Technology Services will upgrade the University’s VPN software the morning of Thursday, Nov. 19.

IT Services to upgrade virtual private network

Information Technology Services will be upgrading the University’s GlobalProtect Virtual Private Network (VPN) software the morning of Thursday, Nov. 19.

The current version of GlobalProtect client 5.0.5, will be replaced by version 5.1.7, which offers support for the latest versions of macOS 11.0 (Big Sur) and Windows 10.

This upgrade will result in existing VPN connections being disconnected; users will be prompted to upgrade the GlobalProtect VPN client when they connect. Configuration should be maintained. Users prompted to reboot or enter the configuration again can find instructions here.

VPN technology provides secure remote access and data transmission between devices that are not connected to the University’s networks and systems.

“Given our current remote work situation, all UWindsor community members are encouraged to install and use the GlobalProtect VPN,” says Kevin Macnaughton, team lead security, IT Services.

If you have any questions or need additional information, contact the IT Service Desk by opening a ticket, calling 519-253-3000, ext. 4440, or clicking the chat icon in the bottom right corner of www.uwindsor.ca/its or www.uwindsor.ca/itshelp.