Young Ho Song, Ph.D.
Associate Professor, Management
yhsong@uwindsor.ca
Phone: 519-253-3000 ext. 4265
Office: OB 310
Education
- Ph.D. McGill University, Montreal, Human Resources and Organizational Behaviour, 2018.
- M.I.L.R. Cornell University, School of Industrial Labor Relations, Ithaca, NY, Human Resource Studies, 2011.
- M.B.A. University of British Columbia, Sauder School of Business, Vancouver, Organizational Behaviour and Human Resources, 2010.
- B.S. Yonsei University, College of Engineering, Seoul, Republic of Korea, Mechanical Engineering, 1999.
Selected Publications
- Li, L., Song, Y. H., Soliman, M., Lee, K. Y., Yang, S., & Lee, M (2024). Customers' continued adoption of mobile apps and their satisfaction with restaurants: The case of McDonald's. Pacific Asia Journal of the Association for Information Systems, 16 (1), https://doi.org/10.17705/1pais.16101. [January]
- Song, Y. H. (2024). Conceptualizing employees' behavioural pattern changes by experiencing customer mistreatment: Integrating moral self-regulation and dual process model perspectives. Canadian Journal of Administrative Sciences, https://doi.org/10.1002/cjas.1747. [March]
- Puri, M., Lee, K. Y., Deval, H., Deng, Q., Gonzales, P., & Song, Y.H. (2023). Mobile curated news readers' intention to read full-length articles: Focusing on heuristic and systematic factors. Pacific Asia Journal of the Association for Information Systems, 15 (2), https://doi.org/17705/1pais.15203. [June]
- Ma, Z., Li, K., Guo, G., Pathak, J., & Song, Y. (2023). Ethically questionable negotiation strategies in South Asia: A comparative study of India and Pakistan. Group Decision and Negotiation, https://doi.org/10.1007/s10726-023-09844-y. [July]
- Song, Y.H. & Park, J. (2022). The relationship between employees' daily customer injustice and customer-directed sabotage: Cross-level moderation effects of emotional stability and attentiveness. Frontiers in Psychology, http://doi.org/10.3389/fpsyg.2022.819396. [March]
- Lee, M.; Song, Y.H., Li, L., Lee, K.Y. & Yang, S. (2022). Detecting fake reviews with supervised machine learning algorithms. Service Industries Journal, http://doi.org/10.1080/02642069.2022.2054996. [March]
- Song, Y.H.; Skarlicki, D., Shao, R. & Park, J. (2020). Reducing customer-directed deviant behavior: The roles of psychological detachment and supervisory unfairness. Journal of Management, http://doi.org/10.1177/0149206320925877.
- Hewlin, P. F., Kim, S. S., & Song, Y. H. (2016). Creating facades of conformity in the face of job insecurity: A study of consequences and conditions. Journal of Occupational & Organizational Psychology, 89 (3), 539-567, http://doi.org/10.1111/joop.12140.
- Skarlicki, D. P., van Jaarsveld, D. D., Shao, R., Song, Y. H., & Wang, M. (2016). Extending the multifoci perspective: The role of supervisor justice and moral identity in the relationship between customer justice and customer-directed sabotage. Journal of Applied Psychology, 101 (1), 108-121, http://doi.org/10.1037/apl0000034.