Text saying UWIN Textbook Pass overlayed with student reading from laptop

UWIN Textbook Pass

Welcome to UWIN Textbook Pass Pilot Program

The University of Windsor, in partnership with Follett Higher Education, is piloting a program designed to lower costs and increase access to required course materials for participating undergraduate and graduate classes before the first day of classes. The pilot is running for the winter 2025 semseter with select courses participating. Please review your course syllabus to confirm whether your course is participating in the pilot.

The UWIN Textbook Pass program will allow students to access the required course materials through Brightspace and be charged on their tuition account. Students can opt out of the program but we highly recommend reviewing your course syllabus to understand whether the textbook is needed for the course before opting out. Please see below for participating courses and each material cost. 

Our UWIN Textbook Pass program is designed to make your academic life easier. With this program, you will have access to all of your course materials, eliminating the need to shop around and ensuring you are fully prepared for your classes! 

Schedule of Dates to Opt-Out by for FULL refund:

This program gives students the option to opt-out of the program until the add/drop date. 

You will click here to opt out of the UWIN Textbook Pass, the link will be live January 2, 2025. Use your UWIN email and you can create any password you would like.

Winter Semester 
First Day of Classes January 6
LAST DAY TO OPT-OUT February 3
Last Day of Classes April 4
   

Winter 2025 Participating Courses

 

Support 

Primary Support

Please send inquiries to your main Follett Campus Support:

Review the knowledge base articles in the Follett database: Follett Customer Service Center

You can also acccess the virtual bookstore assistant here: Follett Customer Service Center

Technical Support

If your technical support need is related to your University of Windsor device or software, please contact IT Services and complete a ticket submission: https://www.uwindsor.ca/itservices/support

Campus IT phone number is 519-253-3000 ext. 4440. If we are unable to answer your call, please leave a message with your concern and a callback number. We endeavor to return calls within 2 hours during the hours noted below.

We are located in the lower level of the University Computer Centre (UCC). We are open for in-person support during University business days from 8:30 a.m. - 4:30 p.m

Other Technical resources

Knowledge Base Student Support

General Troubleshooting

Follet-Willo Customer Support Channel

You have two ways to opt out of the UWIN Textbook Pass program:

Option 1: Emailed Opt-Out Portal Link Process

You will receive an email from noreply@follett.com 

This email will provide you with directions and a link to the Opt-Out Portal. This email will be sent to your academic uwindsor.ca email. 

Please check your junk or Spam filters for this email.

Once you follow the link from the email, you will be on Your Campus’ Opt-Out Customer Portal Page.

It will ask you to set a Password.

If you are returning to the portal and already have a password, then the portal will take you directly to your courses to choose Opt-Out as shown below.

Once you click SAVE, it will take you to your course with the course materials listed and the option to Opt-Out.

 

Option 2: Opt-Out Portal URL Process

To Opt-Out please follow the link below to our Access Program Opt-Out Customer Portal. 

https://accessportal.follett.com/

Please click on Create Account if this is your first-time logging into the Opt-Out Customer Portal

If you are returning to the portal and already have a password, then enter the portal using your password and academic email, and it will take you directly to your courses to choose Opt-Out as shown below.

First time users, enter your academic @uwindsor.ca email address in the requested email box that pops up and clicks Submit.

An email will be sent directly to your academic @uwindsor.ca email address.

Follow the link in the email back to the Opt-Out Customer Portal where you will set your password and see your courses like the process described above.

Set your password.

Once you click SAVE, it will take you to your course with the course materials listed and the option to Opt-Out.

Frequently Asked Questions

The following courses are included in the fall 2024 pilot program:

 

 

 

How it Works 

How does the pilot program work? 

The UWIN Textbook Pass program is piloting with select, participating classes to reduce student stress, improve preparedness, and provide students access to their required course materials by Day 1 of class. This program takes the hassle out of getting course materials for students as all required materials are provided directly to the student, for the low cost of the program, and charged directly to the student’s account. This allows every enrolled student (in current participating pilot program courses) access to their required materials on or before the first day of class.

Who is participating in the pilot program? 

The UWIN Textbook Pass program is piloting in select summer and inter-session courses. When a student registers for their courses, they will be notified if their course(s) are participating in the pilot program.

If the student is in a participating course, then they are automatically enrolled in the pilot program and will receive their required materials for that course. For participating courses, the Campus Bookstore will source and prepare all required materials and get them ready for the student. Students should check their school email for how to access their course materials for the term.

Students in participating courses not wanting to be in the pilot program can opt out. See the Opt Out FAQs below.

For courses not participating in the program, the student will purchase their required course materials independently.

How do I get my course materials? 

For participating courses, the Campus Bookstore will source and prepare all required materials and get them ready for the student. Students should check their school email for how to access their course materials for the term. Digital materials will automatically be available in Brightspace by the first day of classes. Students with physical materials will receive instructions from the bookstore on when to pick up their materials.

 For courses not participating in the program, the student will purchase their required course materials independently. Students can visit the Campus Bookstore and/or the Bookstore website for their required materials.

Program Benefits and Costs 

What are the benefits to students in participatings courses?  

There are many benefits to students, including:  

  • Up to 60% lower than equivalent pricing for course materials.
  • Low, predictable cost billed directly to student accounts.
  • Required course materials prepared and available by day one with no waiting in line with heavy books.
  • Digital-forward program offering key features such as: highlighting, flash cards & note-sharing, leading to greater success in the course.
  • Reduced stress related to finding and purchasing the correct course materials.

Will I save money? 

Yes! Students can save between 13% - 60% based on savings at other schools and thanks to the campus store relationships with publishing partners and bulk purchasing power. The program also reduces student stress during the purchasing process and provides a method to easily access, manage and use all course materials regardless of format or cost. 

Materials 

What type of materials will students in participating courses receive?  

Depending on their classes and the course materials required by the faculty, students may receive a combination of: digital course materials, printed textbooks, printed lab manual or workbooks.    

How often are materials supplied to students in participating courses? 

Required materials are supplied at the beginning of each term. The materials will be accessible on or before the first day of class. Please continue to check your school email (from noreply@follett.com) before the start of each term.

Can students in participating courses have their printed learning materials shipped to me? 

Yes. For printed materials, you will receive an email (check your UWIN email address) when the materials are ready for pick-up. For an additional fee, you can choose to have materials shipped. Contact your campus store at 2964mgr@follett.com for details. 

Do students in participating courses get to keep their materials at the end of each term? 

Printed materials are yours to keep at the end of each term. Digital materials can be accessed for a minimum of 180 days. 

Can students in participating courses choose if I want print or digital materials? 

Print or digital format is determined based on the availability of adopted material for the specific course prior to the start of class. As a student, if you have a preferred format (print or digital) for textbooks, you should first check with your faculty member to see what format has been chosen for the course.   

If it is a digital version, you can contact the 2964mgr@follett.com for available print options.  

If you are a student with a qualified disability requiring print versions or other accommodations, please contact Accessibility Services for more information. 

If my professor in a participating course has recommended course materials, will those be included in the UWIN Textbook Pass pilot program? 

Only materials identified by your professor as “required” are included in the UWIN Textbook Pass program. All “recommended” materials will be available for purchase separately at the Campus Bookstore.

Opting-Out 

Is the UWIN Textbook Pass program required, or can I opt-out of the program? 

While all students who register for courses participating in pilot program courses are automatically enrolled in the pilot program for those courses, students may choose to opt-out. If a student in participating courses chooses to opt out, they are opting out of receiving their required course materials for all participating courses. If opted out or not in participating courses, students are then responsible for finding/purchasing their required course materials independently. Students must take action to opt-out of the program by following this link: Follett - Customer Portal to use your UWIN email to create an account and click "opt-out".

How do students opt-out/do they need to opt out each term?  

All students who register for courses participating in pilot program courses are automatically enrolled in the pilot program for those courses. Students not interested in participating may opt-out of the program during specified opt-out periods. Students will have the option to opt out of the program at the start of each term. To opt-out:

  • Follow this link to use your UWIN email to create an account and click "opt-out".  

For all other questions, students should contact their campus store at 2964mgr@follett.com for more information.  

What are the opt-out dates for the Winter 2025 pilot program?   

Students are automatically included in the UWIN Textbook Pass program; however, students may opt-out of the program during the following opt-out periods:

Winter 2025 Semester:   
First Day of Classes January 6
LAST DAY TO OPT-OUT February 3
Last Day of Classes April 4
   

 

What if I opted-out by mistake or changed my mind? 

If the opt-out period has not ended, you can opt back in by going to the opt-out portal and choosing “Opt-In”. You can login to the opt-out portal by clicking an opt-out link provided by the school or by checking your school email for the link to the opt-out portal. 

Adding/Dropping/Incomplete Courses 

What if I add or drop a course participating in the pilot program? 

If you add or drop a course participating in the pilot program, that information is automatically transmitted to the bookstore.  

  • Added participating courses: Within 24 hours of adding a participating course, you will receive an email at your email address with details to access your digital materials and/or materials are provisioned directly into the Brightspace. For printed materials, you will receive an email to your school email address letting you know when the new print materials are ready for pick-up.
  • Dropped participating courses: For participating courses dropped prior to the last day to drop/add/opt-out deadline, access to electronic or digital materials will be automatically disabled. Printed materials must be returned to the campus bookstore.

What if I get an incomplete grade in a course and need additional time to access course materials? 

If that participating course includes printed material, that material is the student’s to keep. If that course includes digital material, the length of access is dependent on those specific materials. Please contact the Campus Bookstore at 2964mgr@follett.com for details.

Additional Questions

I have questions that were not answered in these FAQs. Where can I get more information?  

Any additional questions, please contact your campus bookstore team at 2964mgr@follett.com.  

How it Works

How does the pilot program work? 

The UWIN Textbook Pass program is piloting with select, participating classes to reduce student stress, improve preparedness, and provide students access to their required course materials by Day 1 of class. This program takes the hassle out of getting course materials for students as all required materials are provided directly to the student, for the low cost of the program, and charged directly to the student’s account. This allows every enrolled student (in current participating pilot program courses) access to their required materials on or before the first day of class.

Who is participating in the pilot program? 

The UWIN Textbook Pass program is piloting in select summer and inter-session courses. When a student registers for their courses, they will be notified if their course(s) are participating in the pilot program.

If the student is in a participating course, then they are automatically enrolled in the pilot program and will receive their required materials for that course. For participating courses, the Campus Bookstore will source and prepare all required materials and get them ready for the student. Students should check their school email for how to access their course materials for the term.

Students in participating courses not wanting to be in the pilot program can opt out. See the Opt Out FAQs below.

For courses not participating in the program, the student will purchase their required course materials independently.

How do students get their course materials? 

For participating courses, the Campus Bookstore will source and prepare all required materials and get them ready for the student. Students should check their school email for how to access their course materials for the term. Digital materials will automatically be available in Brightspace by the first day of classes. Students with physical materials will receive instructions from the bookstore on when to pick up their materials.

For courses not participating in the program, the student will purchase their required course materials independently. Students can visit the Campus Bookstore and/or the Bookstore website for their required materials.

Program Benefits and Costs 

What are the benefits to faculty?  

There are many benefits to faculty, including:  

  • No restraint on academic freedom as instructors choose their content 

  • Knowing students have the correct book edition and can begin teaching on day one.   

  • Students come to class prepared and can begin homework assignments on day one of class.  

  • Ability to deliver digital materials directly in the campus LMS.   

What are the benefits to students in participating courses?  

There are many benefits to students, including:  

  • Up to 60% lower than equivalent pricing for course materials.
  • Low, predictable cost billed directly to student accounts.
  • Required course materials prepared and available by day one with no waiting in line with heavy books.
  • Digital-forward program offering key features such as: highlighting, flash cards & note-sharing, leading to greater success in the course.
  • Reduced stress related to finding and purchasing the correct required course materials.

Will students save money? 

Yes! Students can save between 20% - 60% based on savings at other schools and thanks to the campus store relationships with publishing partners and bulk purchasing power. The program also reduces student stress during the purchasing process and provides a method to easily access, manage and use all course materials regardless of format or cost. 

Materials 

What type of materials will students receive?  

Depending on their classes and the course materials required by the faculty, they may receive a combination of: digital course materials, printed textbooks, printed lab manual or workbooks.  

How often are materials supplied? 

Required materials are supplied at the beginning of each term. The materials will be accessible on or before the first day of class. Students should continue to check their school email (from noreply@follett.com) before the start of each term. 

Can students choose if they want print or digital materials? 

Print or digital format is determined based on the adopted material for the specific course prior to the start of class. Students should check with their faculty member to see what format has been chosen for that course.   

If it is a digital version, students can contact the 2964mgr@follett.com for available print options.  

If a student has a qualified disability requiring print versions or other accommodations, they should contact Accessibility Services for more information. 

Are recommended course materials included in the UWIN Textbook Pass program? 

Only materials identified by the faculty as “required” are included in the UWIN Textbook Pass program. All “recommended” materials will be available for purchase separately at the Campus Bookstore. 

Opting-Out 

Is UWIN Textbook Pass program required, or can students opt-out of the program? 

While all students are automatically enrolled in the UWIN Textbook Pass program, students may choose to opt-out and are then responsible for finding/purchasing their materials independently. Students must take action to opt-out of the program. 

How do students opt-out/do they need to opt out each term? 

All students are automatically included in UWIN Textbook Pass program; however, students may opt-out of the program during specified opt-out periods. Students will have the option to opt out of the program at the start of each term. To opt-out: 

  • Follow this link to use your UWIN email to create an account and click "opt-out". 

For all other questions, students should contact their campus store at 2964mgr@follett.com for more information. 

What are the opt-out dates for this academic year?  

All students are automatically included in the UWIN Textbook Pass program; however, students may opt-out of the program during the following opt-out periods:

Winter 2025 Semester  
First Day of Classes January 6
LAST DAY TO OPT-OUT February 3
Last Day of Classes April 4
   

 

What if a student opted-out by mistake or changed their mind? 

If the opt-out period has not ended, students can opt back in by going to the opt-out portal and choosing “Opt-In”. They can login to the opt-out portal by clicking an opt-out link provided by the school or by checking their school email for the link to the opt-out portal. 

Adding/Dropping/Incomplete Courses 

What if a student adds or drops a course? 

If a student adds or drops a course, that information is automatically transmitted to the bookstore.  

  • Added courses: Within 24 hours of adding a course, students will receive an email at their school email address with details to access their digital materials and/or materials are provisioned directly into the LMS. For printed materials, students will receive an email to their school email address letting them know when the new print materials are ready for pick-up.  

  • Dropped courses: For courses dropped prior to the last day to drop/add/opt-out deadline, access to electronic or digital materials will be automatically disabled. Printed materials must be returned to the campus bookstore.  

What if students get an incomplete grade in a course and need additional time to access course materials? 

If that course includes printed material, that material is the student’s to keep. If that course includes digital material, the length of access is dependent on those specific materials. Please contact the Campus Bookstore at 2964mgr@follett.com for details.

Additional Questions

I have questions that were not answered in these FAQs. Where can I get more information?  

Any additional questions, please contact your campus store team at 2964mgr@follett.com.  

UWIN Textbook Pass Course Material Information - SAMPLE LANGUAGE FOR FACULTY 

This course is participating in the UWIN Textbook Pass Pilot Program, meaning that all of your required materials for this course will be provided to you automatically from the Bookstore. You will receive emails from the Campus Bookstore with information on how to access your required materials. Digital materials will be automatically accessible in Brightspace by day one of class. Students receiving physical materials will be emailed instructions from the Bookstore with information on when to pick up their materials.

You do not have to purchase your required materials for this course as they are provided to you through the UWIN Textbook Pass Pilot Program. The program charge will be made available directly on your student account for easy payment. Students not interested in the program can opt out and purchase their materials independently. For more information about the program, visit the program webpage: https://www.uwindsor.ca/campusservices/380/uwin-textbook-access-program

(Choose the applicable message for the applicable course, you will be advised by Follett which delivery method will be provided for your selected material):  

  • For this course we will be using a digital eBook accessed through BryteWave, powered by RedShelf. You will receive an email directly from BryteWave donotreply@redshelf.com, with a link to access your account. Please follow directions in the email to access your virtual bookshelf. The first time you access the eBook you will see a screen prompting you to “View Course Materials”. 

OR;  

  • For this course we will be using a physical (print) book. You will receive an email confirming your materials are ready for pickup from the Campus Bookstore. Upon receipt of the email, please bring your Student ID to the online order pickup area at the campus store to pick up your print course materials. Note: If you drop this course on, or before, the last day of the ADD/DROP period (check the academic calendar here), when you return your physical course material to the campus store, your account will be refunded. 

OR;  

  • For this course we will be using courseware through Follett-Willo. You will have direct codeless access to your courseware material through your Brightspace D2L course shell. An email will be sent to your campus email address prior to classes starting to provide step-by-step instructions.

If you wish to opt-out of this program, please follow the steps below by the following dates:

Fall Semester  
First Day of Classes September 5
LAST DAY TO OPT-OUT October 3
Last Day of Classes December 4
   

 

1. Go to Opt-Out Portal https://ACCESSPortal.follett.com:443/2964 
2. Create an account using your student email account 
3. Select Opt-Out to opt-out of the entire program. You will have an opportunity to opt back in if you choose to do so. 
4. You can also Opt-Out from the student-specific link provided in the email from noreply@follett.com.

Important: If you Opt-Out, you will no longer have access to your digital materials and will need to purchase materials on your own. If you have physical (print) materials that you have already picked up from the campus store, please return the physical material(s) before opting-out. 

If you have any questions about the UWIN Textbook Pass program or the charge to your student account, please contact the campus store by phone at 519-973-7018 or via email at 2964mgr@follett.com.  

To provide feedback on the pilot or if you have a question relating to the UWIN Textbook Pass program please email campusservices@uwindsor.ca