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Book an Appointment

Mental health support includes more than one-on-one counselling. The Student Counselling Centre provides a range of free services to meet the needs of registered students at the University of Windsor.

Location: CAW Student Centre 2nd floor, room 293

Hours of Operation: Monday to Friday: 8:30 AM - 4:30 PM  (* Please note that summer hours will begin May 1, 2023: ​9:00 am- 4:00 pm closed from 12:00- 1:00 pm for lunch)

General Inquiries: or call (519) 253-3000 extension 4616

*Students wishing to make an appointment must be currently enrolled in classes at the University of Windsor (full-time or part-time) to receive counselling.

If it is your first visit to the Student Counselling Centre, we ask that you email or call (519) 253-3000 extension 4616 to book an initial consultation. Together you will be able to explore support options and decide on your pathways to receive support. All inquiries will be responded to within 24-48 hours.

Book an Appointment Now


All inquiries will be responded to within 24-48 hours. 

If you have been to the SCC in the past 6 months, you can email to schedule a phone or video appointment with your assigned therapist or you can call (519) 253-3000 extension 4616

Please inform us as soon as possible if you cannot avoid missing an appointment. To cancel an appointment during and after hours, please email with your name, and the date and time of the appointment that you would like to cancel or you can call (519) 253-3000 extension 4616. We request that students provide notice of cancellation. Missing appointments without notice may limit your eligibility to receive further follow-up. A $10 "no show" fee also applies if you do not cancel your appointment. Please check your UWin email account for SCC notification of appointment cancellations or other pertinent correspondence from this department.

If you wish to participate in one of the wellness groups, please email and we will contact you back within 24-48 hours or you can call (519) 253-3000 extension 4616

For a full list of therapy and support groups available, please visit our Groups page.

Demand, Availability and Wait Times

Our goal is to support all currently registered students who request service. We aim to schedule an intake appointment for students within 24-48 hours of contacting us, within our hours of operation. During this brief initial appointment, we can problem solve interim solutions, develop a plan for next steps, provide referral options within our stepped care model, and screen for immediate crises.   

The demand for counselling services on our campus continues to increase each year and there is usually a wait of 2-3 weeks before meeting with a therapist or starting a group. We use a short-term therapy model and are generally not able to offer weekly individual therapy appointments.  We have a variety of therapy groups available, and many students participate in weekly treatment this way.    

Please note that the Student Counselling Centre is not staffed or designed as a crisis care setting.  However, our staff make every effort to be available to help a student in crisis or direct them to appropriate emergency services.  When students require mental health services that are beyond the scope of practice of SCC, we provide appropriate referrals to campus, community, or other resources. 

  • Brief initial consultations/Intakes 
  • TAO Coaching (Therapy Assistance Online; web-based therapy programs) 
  • Single Session Therapy 
  • Group Therapy & Wellness Groups 
  • Short-term counselling and psychotherapy, including:  
    • Individual Therapy 
    • Couple/Relationship Therapy 
  • Outreach and consultation to the broader university community on mental-health-related topics 
  • In-Faculty therapists (Law, Nursing, Medicine, Engineering, Graduate Studies) 
  • Testing/evaluation for disability claims, custody claims, or other legal proceedings 
  • Psychological assessments for learning disabilities, ADHD, or neurological conditions 
  • Documentation for Emotional Support Animals (ESA) 
  • Psychiatric medication management (please see Student Health Services) 
  • 24/7 emergency/crisis coverage (for this service, please contact the Community Crisis Centre at 519-973-4435 or visit Windsor Regional Hospital – Ouellette Campus Emergency or contact Good2Talk at 1-866-925-5454) 
  • Intensive outpatient therapy (e.g., regularly-scheduled individual sessions which occur more than once per week, and/or have a duration longer than 1 hour) 
  • Family therapy 
  • Therapy services for students who are not currently enrolled in classes due to graduation, withdrawal, or dismissal from the University 
  • Career counselling services 
  • Therapy/evaluation that is court-ordered or required by any non-University judicial body 
  • Detox/rehab treatment for individuals with chemical dependency 
  • Intensive ongoing case management services; for example, daily phone check-ins or daily medication management 
  • A situation in which a client has a severe mental health concern, AND, based on available treatment guidelines, clinical knowledge/experience, and professional standards of practice, we believe that this severe mental health concern cannot be treated at SCC without risking probable further deterioration of a person's health and safety and/or the client is not benefitting from continued treatment 
  • SCC cannot contact students who are not our clients with the intention of encouraging them to seek services here.
  • Counselling for Alumni. Although the Student Counselling Centre does not provide counselling for Alumni, Alumni can access free 24/7 counselling through the MySSP app