Help for Students

Help with Technology Tools

Students who need help and support with a tool can be directed to the following resources.  Please note, not all these tools are supported by the University of Windsor, as noted below.

Outlook 365 Email:

  • The Microsoft help page includes a searchable database of information:
  • The IT Services Support page includes a searchable database of information specific to UWindsor:

Microsoft Teams:

Zoom  (Note: Zoom is not a UWindsor supported application):

  • Zoom’s support site includes many video tutorials:

Google Docs  (Note: Google Docs is not a UWindsor supported application for faculty and staff. As both students and faculty have access to the Microsoft 365 Apps suite, Microsoft 365 is the recommended and supported platform.)

  • The Google Docs support page includes training and support as well as a handy cheat sheet:


Other Technology Help

  • For students experiencing financial hardship due to COVID-19 and/or are unable to afford the necessary equipment to participate in the online EL activity, direct them to Student Awards and Financial Aid:

  • For accessibility issues, direct students to Student Accessibility Services:

  • Students can contact IT Services for help with any of the supported applications.